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LEAN. Local Energy Solutions Conference November 20, 2016. Agenda For Today:. Introduction to Lean Kaizen Exercise. Lean Process Improvement. Scientific Approach Eliminating Waste Reducing Frustration Empowering Staff Culture of Continuous Improvement. NO WASTE =
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LEAN Local Energy Solutions Conference November 20, 2016
Agenda For Today: • Introduction to Lean • Kaizen Exercise
Lean Process Improvement • Scientific Approach • Eliminating Waste • Reducing Frustration • Empowering Staff • Culture of Continuous Improvement
NO WASTE = Happy Staff & RESULTS! Resources WASTE = Frustration & Limited Productivity Results Results
How Lean Works • Engage STAFF • MAP the process • Spot WASTE • Diagnose ROOT CAUSE • Implement CHANGE • Sustain CHANGE
Process Mapping Current Process Feedback Loops Extra Review Steps Future Process Streamline Eliminate Extra Steps
Value Stream Mapping Value Added Non-Value Added Step customer would be willing to pay for Result cannot be achieved without it Consumes resources but does not produce Results can be achieved without it Business value added
Root Cause Analysis • See symptoms (WHAT) • Identify causes (WHY) • 5 Whys (HOW) • Prevent future events Root Causes are those for which effective recommendations for preventing recurrences can be made.
Problem Statement: The Washington Monument is disintegrating. 5 Whys Why? Use of harsh chemicals Why use chemicals? To clean pigeon poop Why so many pigeons? They eat the spiders Why so many spiders? They eat the gnats. Why so many gnats? They are attracted to the lights. ROOT CAUSE Solution: Turn lights on at a later time. Source: Marketing Works 5 Whys Worksheet