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Innovations in Job Design: Enhancing Productivity and Quality of Work Life

Explore the evolution of job design from the principles of Fredrick W. Taylor to modern trends in work activities, quality, teams, and automation. Learn about job enlargement, enrichment, and output-based pay systems, their advantages and limitations. Discover how innovative job design practices can reduce turnover, improve quality, and boost productivity.

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Innovations in Job Design: Enhancing Productivity and Quality of Work Life

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  1. Job Design Ross L. Fink

  2. Job Design • Is specifying work activities of an individual (or group)

  3. Fredrick W. Taylor and Job Design • Managers are work planners • Managers select, train, and develop workers • Work is divided so that each is doing what they do best • Bethlehem Steel • Shovel load--21 pounds • Cost down 50%, wages up 60%

  4. Trends in Job Design • Quality as a part of everyone’s job • Teams--including self-directed work teams • Quality of work life • Meaningful and rewarding jobs • Automation

  5. Trends in Job Design • Work schedules • Feedback • Ergonomics • Autonomy

  6. Job Enlargement and Job Enrichment • Advantages • Reduced turnover • Reduced absenteeism • Improved quality • Improved productivity

  7. Job Enlargement and Job Enrichment • Limitations • Higher capital cost • Many individuals prefer simple jobs • Higher wage rates • Smaller labor market • Increased accident rates • Not all technology lends itself to this approach

  8. Output Based Pay Systems • Advantage--logical and effective • Disadvantages • “Beating systems” • Loopholes • Social problems/peer pressure • Quantity versus quality • Time and cost to implement and run • Not all jobs can use this system

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