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API Monogram Program Status Report. 2013 Standards Conference SC18 Committee on Quality Standards Washington, DC June 27, 2013. Aaron Duke Certification & Audit Program Development Monogram Program/APIQR dukea@api.org. W. Don Whittaker Manager Monogram Program/APIQR whittakerd@api.org.
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API Monogram Program Status Report 2013 Standards ConferenceSC18 Committee on Quality Standards Washington, DC June 27, 2013 Aaron Duke Certification & Audit Program Development Monogram Program/APIQR dukea@api.org W. Don Whittaker Manager Monogram Program/APIQR whittakerd@api.org
API Monogram/APIQR Program Status Report Monogram Program Statistics Fraud and Misuse Q1 & Q2 Updates Audit Program License Format Changes API Conference & Expo – Beijing – 2013 myCerts Update
4738 Active Clients 4218 Licensed Companies. 1645 Companies Certified with APIQR. 1125 Companies With Both. 6-13
API Monogram Licensed Companies Top Countries: China – 1468 USA – 619 India – 226 S. Korea – 143 Italy – 105 Canada – 90 UAE – 75 Indonesia – 74 UK – 70 Japan – 54 Germany – 54 Mexico – 44 Singapore – 43 Malaysia – 41 Russia – 40 3713 Licensees. 78 Countries. 6-13
API Monogram Licenses Top Countries: China – 2287 USA – 917 India – 431 Italy – 227 S. Korea – 209 UAE –184 Canada – 140 Indonesia – 136 Germany – 108 UK – 104 Singapore – 96 Japan – 92 Mexico – 74 Malaysia – 67 France – 65 6130 Licenses. 6-13
Top Specifications 6-13
APIQR ISO 9001 Certified Companies 1192 Companies. 66 Countries. 6-13
APIQR API Spec Q1 Certified Companies 1214 Companies. 68 Countries. 6-13
API Monogram Applications 918 Applications at 638 Companies. 6-13
APIQR ISO 9001 Applications 340 Applications. 6-13
APIQR API Spec Q1 Applications 373 Applications. 6-13
27 cases received to date • 11 open / 16 closed • New trend towards investigative audits as resolution rather than issuing simple notices to facilities • 9 cases have been handed to auditors for investigation in 2013 2013 Fraud Cases
Complaint Details: 7F Roller Chain manufacturer Chains that break after minimal use Complaining party was certain facility performed nonconforming manufacturing practices Investigation Result: • Facility exposing products to corrosive liquids • Facility performed analysis and issued warning to all clients • Complaint dismissed Product Complaints
Complaint Details: Report from potential client as a result of a customer audit Concerns that facility did not have minimum capability to design, weld, and heat treat 16A products Investigation Result: • Total of 19 findings • Incomplete design packages • Missing acceptance criteria for calibrated equipment • Production not performed under controlled conditions • Some missing evidence of final inspections • Immediate Suspension Product Complaints
Complaint Details: Report facility operated out of an office block Facility also lacked capability to design, fabricate, manufacture, assemble or test Derricks, Masts and Substructures Investigation Result: • Facility had a sub-site where they assemble, test, and Monogram • Procedures did not explain or reference activities • Facility forced to switch Monogram location to sub-site and switch main office to APIQR Product Complaints
Complaint Details: 5L manufacturer delivering corroded pipes with low impact strength, poor finish, and inaccurate mill test reports Investigation Result: • Facility had been subcontracting manufacturing • Only possessed capability to process pipe • 5L scope immediately reduced from manufacturer to processor Product Complaints
June 1 through November 1, 2013 • Audits conducted to 8th Edition • Auditor and Staff training to new requirements • July 8, 2013 • Send “Conformance Matrix” to all participant Organizations • December 1, 2013 through May 1, 2014 • Audits conducted to 9thEdition • Findings raised against new requirements will be “Concerns” • Applicants Only: Beginning on March 1, 2014, any finding raised against new requirements will be considered a full nonconformance • June 1, 2014 • Conformance to Spec Q1, 9thEdition mandatory • “Conformance Matrix” due API Spec Q1, 9th Edition Transition
March 2013 • Beta Assessments completed • July 29th – August 2nd 2013 • Mock audit planned – Halliburton, Bakersfield • Full test of audit process, planning and reporting • Fall 2013 • Accepting applications for certification • Train and qualify auditors and staff • First Quarter 2014 • Audits to API Spec Q2 API Spec Q2 – Program Implementation
2013 To Date Total Certification Program Audits • 1286 Audits Performed • Audits by Program: • Monogram Only – 583 • Dual – 480 • Registration – 207 • Other – 19 • Audits by Country: • China – 455 (35%) • USA – 247 (19%) • India – 68 (5%) • Canada – 50 (4%) 6-13
API Monogram Audits 6-13
2009 – 2013 Historical Comparisons
Active API Monogram/APIQR Auditors • 151 Active Auditors • 146 QMS-Monogram • 16 Auditors in training • 15 EMS-OHSAS • 11 API-U • 15 Perforator Witness 6-13
Audit Program - Auditors 16 Auditors-in-training / 10 more started process • Focusing on USA Auditor Training-Qualification Sessions • Houston-Longview & Carrollton • Training sessions with mock audits Auditor Training-Qualification Plans • API Spec Q2 & API Spec Q1 – training • API Spec Q2 – qualify auditors for fall 2013 • Still working on 5CRA and 20A plans • 10 auditor observations complete – 20 more scheduled for 2013 6-13
Audit Program - Audits Product Spec Questions • In place for 34 product specs – all up-to-date • 12 more to be in place by mid-August Periodic Audits – Goals Established for 2013 • 44 scheduled or completed in 2013 • Goal – perform 100 in 2013 Testing of revised audit report Using SC5 draft audit tools – positive feedback to date Adding operational resource in Houston office 6-13
API Monogram Program Proposed Changes to License Format • Product listings getting longer and more complex • More grades, groups, PSLs, FSLs, quality levels, etc. • Cannot effectively be displayed on a 1 page License document • Looking at a 2 page format for the License • Page 1 general license and scope information • Page 2 specific product scope with applicable details • Example follows 6-13
Questions Comments OTHER OPTIONS • 1 page Monogram License document (see page 1 of example) • Only show generic scope with reference to API Composite List • Details included on API Composite List • 8 ½ x 14 format? Any comments or concerns? 6-13
Upstream Track Conference Schedule – September 11th, 12th and 13th, 2013
myCertsmyCerts.api.org Laura Levandoski Sr. Associate –Project Manager Global Industry Services levandoskil@api.org
myCerts • What is myCerts? • myCerts-2013 Release • Testing
myCerts Today • myCerts.api.org • myCerts is our secure web site • Resolve audit findings
myCerts - 2013 • Applications will only be accepted on-line • Electronic legal agreements • Contacts will be managed by the clients • Include product details • Audit resolution • New composite list
Migration Plan • Pilot - Fall 2013 • Application process • Continuous review of business process • Full Launch – Late 2013 • Migrate all clients • Only migrating email address
System Requirements • All common browsers will work • Internet Explorer Version 8 or higher • Firefox Version 3.5 or higher • Chrome • Safari • No additional plug-ins
Volunteers - Testing • July 2013 – client testing • Email API if interested – levandoskil@api.org • Expectations: • 2-3 hours • Complete application and review audit response process • Document comments with screen shots and notes • Screen share with API