IATA Strategy for the Future/IOSA Mike O’Brien IOSA Programme Director

1. IATA Strategy for the Future/IOSA Mike O’Brien IOSA Programme Director

2. IATA’s Commitment to Safety “Safety is our industry’s number one priority… The IATA Operational Safety Audit (IOSA) is at the core of our efforts….. Standardisation is critical to improving Safety”. - Giovanni Bisignani IATA CEO and Director General

3. Presentation Structure • Accident rates and safety focus • Safety Auditing – IOSA • Safety Data • Ground Damage Prevention • Cargo Safety • Cabin Safety • ATC Phraseology/Aviation English • Fuel Tank Safety

4. Common Goal of Reducing the Accident Rate

5. Reduce Accident rate - particularly in the Regions where these remain high 0.52 0.29 5.3 0.94 5.2 1.3 Hull losses per million departures by region of operator, Western-built Jets 2004 World 0.78

6. Infrastructure Safety Safety Auditing Safety Data Management Cargo Safety Safety Training Cabin Safety IATA Six-point Safety Programme

7. What is IOSA? • A standardized and structured airline safety audit programme • Internationally recognized operational standards • A model for operational safety/quality management • A way to reduce the number of industry audits • A model to improve global operational safety

8. Safety Auditing IOSA USOAP States Airlines

9. IOSA Progress • 77 audits completed; 36 more contracts signed; • 43 airlines on the Registry; 50 audits avoided; • State support growing, exemplified by Resolution at ICAO Assembly; • IOSA is not designed to replace Regulatory Oversight! • But it can most definitely complement it

10. IOSA Status Audits AuditRequests

11. Regional Audit Summary * As of 9 June 2005

12. IOSA Findings: Conformity to Standards

13. Safety in Africa • Almost 25% of accidents occurred in Africa. • Main contributing factors: • Deficiencies in safety management. • Poor training systems. • Flight crew proficiency issues.

14. IATA “Partnership for Safety” • Training • Practical IOSA awareness seminars • Gap Analysis • Provide an assessment of the airline • Implementation • IATA members in developing regions • Starting with AFI, then other regions. • IATA financing plus matching funds

15. Safety Occurrences Safety Data Management & Analysis • Accidents: Annual IATA Safety Report • Lessons learned incorporated into future safety initiatives. • Incidents: STEADES • Quarterly reports highlight leading incident issues. • Custom analysis of specific areas of concern. • Normal Operations: FDA Service • Unique window into day to day operational standards. • Specific occurrences can be analyzed and animated for training purposes.

16. NO TYPE OR IMAGES CAN TOUCH THE SKY Ground Damage Prevention Programme Why ? $4 B damage per year

17. Ground Damage - Areas of Concern • Cargo and Baggage Loading/Unloading • Airbridge/Jetway Operations • Ground Maintenance Operations

18. NO TYPE OR IMAGES CAN TOUCH THE SKY Ground Damage Prevention ProgrammeMajor Deliverables • Conduct an awareness campaign on GDPP • Obtain buy-in from concerned stakeholders • Complete threat analysis • Short term action plan to address weak areas • Cost tracking tool - direct costs of ground damage • Develop a SMS certification programme for service providers • Establish harmonised incident/accident database

19. NO TYPE OR IMAGES CAN TOUCH THE SKY Cargo Safety • Cargo operations - 33% of the 2004 accidents • Europe and North America negligible contributors • Any accidents damage public confidence • Involve States through ICAO • Study higher threat areas, e.g wet lease • Identify the best areas to focus action • Develop IOSA for all-cargo operations • Implement ASET recommendations on cargo accident prevention

20. Cabin Safety • Reduce turbulence-related cabin crew injury rate by 50% by 2008 • Reduce inadvertent slide deployment rate by half by 2008 • Cabin safety toolkit in development • Includes training and incident analysis manual • Include research conducted for future A380 operators • Toolkit ready Q3 2005

21. NO TYPE OR IMAGES CAN TOUCH THE SKY Aviation English Training and Testing • Language used in ATC comms has been a contributory factor in many fatal accidents • New provisions for language proficiency and ATC phraseology adopted by ICAO • Compliance date is March 2008 • To assist the industry, IATA has developed new training and testing services.

22. NO TYPE OR IMAGES CAN TOUCH THE SKY Fuel Tank Safety • IATA fully agrees to the need for improvements in the area of fuel tank safety • Various investigative analyses have confirmed the effectiveness of alternate means of compliance • IATA therefore strongly supports a joint industry effort to specify the final system modification and inspection requirements, avoiding retrofits for in-service aircraft

23. NO TYPE OR IMAGES CAN TOUCH THE SKY Conclusion - challenges • Seek greater Regulatory Authority buy-in to IOSA • How can we better align Industry and State safety programmes? • How can we streamline/coordinate these programmes? • It’s not a competition! • Co-operation for safety improvement