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IATA Operational Safety Audit (IOSA)

IATA Operational Safety Audit (IOSA). Presentation to IFALDA Toronto, Canada May 7 2002. Dr. Allan Rossmore Professor of Aviation Studies Eastern Airlines Dispatcher Attorney at Law. 1. IATA Mission. “To represent and serve the airline industry”. 3. IATA Safety Goal.

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IATA Operational Safety Audit (IOSA)

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  1. IATA Operational Safety Audit(IOSA) Presentation to IFALDA Toronto, Canada May 7 2002 Dr. Allan Rossmore Professor of Aviation Studies Eastern Airlines Dispatcher Attorney at Law 1

  2. IATA Mission “To represent and serve the airline industry” 3

  3. IATA Safety Goal “Lead the global airline efforts to achieve a continuous improvement in safety’’ 3

  4. IATA Safety Strategy • IOSA is being developed as part of the IATA Safety Strategy 2000+ • Applicable Strategy elements • Coordinate and integrate IATA resources with industry • Promote IATA Standards on practices and equipment that improve safety • Reinforce the role of the airline CEO for safety accountability 6

  5. The Problem • Today’s “audit frenzy” • Redundant, overlapping audits • No common standards • No defined auditor qualifications • Uneven results • No sharing of audits • Inefficient use of resources 7

  6. The Challenge • Create one audit program everyone can accept • Establish international operational standards • Develop auditor qualifications and standardized audit procedures • Accredit audit organizations 8

  7. Project Goal Formulate and implement IOSA as an internationally recognized evaluation system by which the level of competence and reliability of an airline to deliver a safe operation and manage attendant risks may be assessed 9

  8. Audit Application • IOSA will not add to, but will reduce the number of audits • IOSA can be applied to all airlines, but will not be imposed • IOSA is an operational audit standard, and is not regulatory • IOSA will have no affect on State regulatory oversight 12

  9. IOSA will complement the ICAO Universal Safety Oversight Audit program 13

  10. STATES AIRLINES

  11. Accreditation • Audit organizations (including IATA) must demonstrate they meet IATA Standards in order to be accredited to conduct IOSA • Only highly experienced quality auditors will be accepted into the IOSA program • IOSA Auditors will be specifically trained and certified according to IATA Standards 16

  12. Program Oversight • Program oversight will come through the existing IATA governance scheme 17

  13. Project Methodology • IOSA Advisory Group (IAG) • Total of 11 IOSA Task Forces • Overall participation: more than 100 individuals • Airlines, regulators, IFALDA, others • Balanced representation • No dominant influence • Integrate quality principles 18

  14. 11 IOSA Task Forces • Operational Standards (7) • Operational Control/Dispatch • Flight Operations • Engineering & Maintenance • Cabin Operations • Ground Operations • Management & Quality • Operational Security 19

  15. 11 IOSA Task Forces • Auditor Standards • Sub-group: Auditor Training • Legal Strategy • Accreditation Standards • Data Management 19

  16. Operational Control/Dispatch Task Force • Randy Rohan - Delta - Skyteam (Chairman) • Ron Bynum - United - Star (Vice Chairman) • Trevor Aitken - Qantas - One World • Ronald Juica - Lan Chile - One World • Gerald Clifford - IFALDA • Allan Rossmore - IFALDA • Peter Lay - Air Canada • Lionel Fara - Air France - Skyteam • Bob Everest - Emirates

  17. Operational Standards • The IOSA Standards incorporate all ICAO SARPS, and also include other selected regulatory requirements and industry best practices • The “Safety Bar” will approximate to acceptable levels that exist today • A well managed airline will be able to meet the IOSA Standards 15

  18. Foundation for Standards • ATA Dispatch Standards • ICAO Annex 1 - Personnel Licensing • ICAO Annex 6 - Operation of Aircraft • ICAO Flight Operations Officer/ • Flight Dispatchers Training Manual • DOD QSR Air Carrier Operations Survey • North Atlantic Operations Manual MNPS • Best Industry Business Practices

  19. Operational Control/Dispatch Standards • Standards developed for: • Management / Administration / General • Hiring / Qualifications / Licensing & Certification • Training / Standards • Manuals / Data Source & Control • Line Operations • Operational Controller/Dispatcher Records • Scheduling

  20. Time Lines • February 2001 - YUL • IOSA Project Founded • June 2001 - BRU • Operational task forces established • September 07, 2001 - ATL • Initial meeting of the operational control/dispatch task force in ATL • January 2002 - YUL • Draft of Standards submitted to IAG

  21. Time Lines • March 2002 - CDG • Operational Control/Dispatch Standards submitted to IAG • June 2002 - AMS • Auditor guidelines to be submitted to IAG • September 2002 - HKG • Auditor Checklist to be submitted to IAG • Future IAG meeting dates • January 2003 - ATL • March 2003 - SYD

  22. Summary • IOSA is a safety initiative • The program will provide the benefits mandated by IATA and the industry • The safety bar of operational control/dispatch will be raised worldwide 22

  23. Thank you 23

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