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Leaders Need A Global Mindset. Prof. Dr. Andrea Schenker-Wicki University of Zurich Dean Executive MBA Corporate University Forum, Zurich February 9, 2012. Agenda. Why leaders need … What is … How to develop …. ?. a global mindset. Business is going global.
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Leaders Need A Global Mindset Prof. Dr. Andrea Schenker-Wicki University ofZurich Dean Executive MBA Corporate University Forum, Zurich February 9, 2012
Agenda • Whyleadersneed … • Whatis … • Howtodevelop … ? a global mindset
Business isgoing global • Political bordersbecomeless relevant • Economicinterdependeciesareheightened • Cultural differencesare a centralissue Google 11.8 Mio. results on globalization China 480 of Fortune 500 companiesareoperating in China
Accelerationofbusinesscycles • Cumulationofrisk and uncertainty T = Oscillationperiod y (t) Y = Amplitude T = Time
Leadershipacrossculturalborders • Considerculturaldifferences in organizations • Also SME‘saremore and moreoperatingglobally • Leadersneedtohaveculturalresilience Workforce Mobility Ass. Culture playsimportant role in business Swiss SME‘s Export shareof 53.6% in 2009
Global mindset • „Set ofdeeplyheldinternal mental images and assumptions, which individuals developthrough a continuousprocessoflearningexperience“ (Herbert Paul) • „Abilitytoavoid the simplicityofassuming all culturesare the same, and at the same time, not beingparalyzedby the complexityofitsdifferences “ (Herbert Paul) Hasno global mindset… (Homer Simpson)
small large Cultural Differences – Hierarchy (Power Distance)
collectivist individualist Cultural Differences – Group focus (Collectivism)
feminine masculine Cultural Differences – Gender (masculinity/femininity)
unc.tolerant unc.avoiding Cultural Differences – UncertaintyAvoidance
The bestleaders…? • …arefriendswiththeirsubordinates but makedecisions on theirown • …competewiththeirowndirectreports and makesuretheyarebetterthanothers • …speakhonestly, but takesintoaccountothers‘ status • …useindirectlanguage and metaphorsrahterthangetstraightto the point • …avoidtakingrisks PDI Power Distance IDV Individualism/Group Focus MAS Masculinity/Femininity UAIUncertaintyAvoidance Source: http://geert-hofstede.com
Change ofleadershiporientations • Shifttowardsmoregrouporientedleadership • Focus on hard and soft issues • Leadershipisaboutinfluence Source: Tichy 1992
Conditionsfor a global mindset Social Capital Intellectual Capital Psychological Capital Becomfortablewithbeinguncomfortable in uncomfortableenviromnents
Howtodevelop a global mindset Curiosityabouthow the worldworks Integration ofnewknowledge and the developmentof a newmindset Development of a Global Mindset Exposuretodiversity and novelty Articulationof currentmindset Source: Gupta/Govindarajan/Wang 2008 Time
Executive MBA University ofZurich • „Ourmanagersneedtobemoreeffectivewhenoperating in different businesscultures“ (EMBA UZH survey) • Coursemodules in Zurich • Culture and itsConsequences • Doing Business in… • India, China, Japan, U.S., LatinAmerica, Eastern Europe, Russia, Middle East, Africa… • Study Trips • USA • China (Shanghai) • India (Hyderabad) • Africa (tbd) Business Schools Aalto University, Cambridge University, Fudan University, Indian School of Business, INSEAD, Stanford University, Wageningen University, Yale School of Management, University of Zagreb
Leadersneed a global mindset • Sense ofmarket AND culturalfeasibility • Business Schools canhelpexecutivestodevelop a global mindset • Thankyou! • Prof. Dr. Andrea Schenker-Wicki • University ofZurich • Dean Executive MBA • andrea.schenker@business.uzh.ch • www.emba.uzh.ch