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MetaPack ROI Calculator

MetaPack ROI Calculator. A tool to quantify the theoretical savings that can be gained in Customer Care and Repeat Orders through Intelligent Despatch . Business assumptions. Business assumptions have been made following a discussion with a number of organisations of similar size.

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MetaPack ROI Calculator

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  1. MetaPack ROI Calculator A tool to quantify the theoretical savings that can be gained in Customer Care and Repeat Orders through Intelligent Despatch.

  2. Business assumptions Business assumptions have been made following a discussion with a number of organisations of similar size

  3. Choose the right Carrier every time Improvement in first time delivery will reduce the enquiries to customer care

  4. Provide information on delivery status across all carriers used A significant amount of WISMO calls are “feel good” enquiries just because there is no information held elsewhere

  5. The impact of improving retention By ensuring the promise is delivered, customer loyalty is improved. The most cost effective way to increase revenue is to retain your customers

  6. Proactive calls are quicker than reactive calls With reports and alerts available, delivery issues can be dealt with proactively

  7. First time deliveries cut down the enquiries Improved communication and status alerts will ensure a higher number of deliveries are made first time

  8. Increase sales conversion 68% of consumers abandon checkout due to delivery issues. Improve this significantly through delivery options provided by MetaPack

  9. Aggregated savings across each area Significant savings are made when the MetaPack software is employed To insert your own company numbers go to “***********”

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