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Helping LTC Providers Get Some Bang for their Buck…. The Dementia Education Needs Assessment (DENA). Presentation Team. Margaret Ringland, Ontario Association for Non-Profit Homes and Services for Seniors (OANHSS) Nancy Cooper, Ontario Long-Term Care Association (OLTCA)
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Helping LTC Providers Get Some Bang for their Buck… The Dementia Education Needs Assessment (DENA) CCSMH – September 2007
Presentation Team Margaret Ringland, Ontario Association for Non-Profit Homes and Services for Seniors (OANHSS) Nancy Cooper, Ontario Long-Term Care Association (OLTCA) Pam Hamilton, Providence Continuing Care Centre, Kingston, ON Carrie McAiney, McMaster University, Hamilton, ON CCSMH – September 2007
Disclosure Statement The presenters declare that they have no conflicts of interest that may have a direct bearing on the subject matter of this presentation. CCSMH – September 2007
Presentation Outline • Background to the Initiative • A Successful Collaborative Partnership • DENA – Key Concepts & Experiences CCSMH – September 2007
Background • Many program choices • Not sure if education is the answer • If it is, then need to determine: • Who needs it? • What is needed? • What program best fits? CCSMH – September 2007
Presenting Opportunities • How do we currently use knowledge? • Who can we consult? • What education does our staff need? • How do we decide what training staff need? • What program should we enroll in? CCSMH – September 2007
Ultimate Goal • Application of existing knowledge • Teamwork • Practice change • Education action plans • Performance improvements CCSMH – September 2007
Barriers to Transfer • Lack of policies and procedures • Poor communication • Lack of reinforcement • Lack of management/peer support • Staff resistance to change • Lack of resources CCSMH – September 2007
Purpose of the DENA Tools • To determine if education is needed • To provide information about education • To assist in the development of an education action plan • To support practice change CCSMH – September 2007
A Successful Collaborative Partnership CCSMH – September 2007
Collaboratives: Engines of Change • Key factors in success: • Motivation & accessibility of change agents • Framework for effective collaboration: • Engaging key stakeholders in problem definition • Keeping a systems perspective • Understanding the social processes & resource limitations of the target organization CCSMH – September 2007
DENA: Key Concepts & Experiences CCSMH – September 2007
What is DENA? • A set of tools • Part I: Do you need education? • Part II: Dementia Education Readiness Tool • Part III: Program Matrix CCSMH – September 2007
Part I: Do you need education? • Issue Identification • Dialogue / Consultation • In-house & External • Performance Gaps / Needs CCSMH – September 2007
Part II: Dementia Education Readiness Tool • Organizational Support • Clear expectations • Essential support • Selecting the right person(s) CCSMH – September 2007
Part III: DENA Program Matrix Alzheimer Knowledge Exchange (AKE) www.akeontario.org Select “Dementia Education Needs Assessment (DENA)” CCSMH – September 2007
The Future • Revise DENA analysis tool to a generic tool • Educational Needs Assessment (EDNA) • House DENA on SHRTN and AKE CCSMH – September 2007
Contacts Margaret Ringland, OANHSS 905-851-8821 ext. 244 mringland@oanhss.org Nancy Cooper, OLTCA 905-470-8995, ext. 244 ncooper@oltca.com Pam Hamilton, PCCC 613-548-5567, ext. HamiltoP@providencecare.ca Carrie McAiney, McMaster University 905-522-1155, ext. 36722 mcaineyc@mcmaster.ca CCSMH – September 2007