Enrollment Management and Student Affairs - Supporting Student Success at Portland State University

1. Enrollment Management and Student Affairs is a student-centered organization, dedicated to the advancement of student success and student learning at the Portland State University. Enrollment Management and Student Affairs provides essential services and programs to enhance student enrollment, retention, graduation and learning outside-of-classroom. Services and programs within the Division total an annual operating budget of over $60 million; and staff of approximately 300 academic, non-academic faculty and classified employees, and over 400 student employees. Enrollment Management and Student Affairs is organized into seven areas of aligned services and programs including; Enrollment Management, Academic and Career Services, Student Life, Student Health and Counseling Services, Diversity and Multicultural Student Services, Campus Recreation, and Residence Life. Within the seven alignments, there are more than 30 unique departments, centers and programs. The Division of Enrollment Management and Student Affairs is led by the Vice President for Enrollment Management and Student Affairs, Dr. Jackie Balzer. Enrollment Management and Student Affairs at Portland State University

2. Enrollment Management and Student Affairs Mission Statement • Facilitate and enhance student learning and success through intentionally connecting parts of the student experience into a whole. • Enrich and complement student learning by providing opportunities for involvement in meaningful activities within the University community and the larger urban community. • Provide services that facilitate a student's transition to the University and remove barriers to student success.

3. Enrollment Management and Student Affairs Goals Statement • Through enrollment management, ensure strategic University recruitment and retention outcomes. • Foster student learning in all co-curricular opportunities and student service experiences. • Create campus conditions that enhance student success and build strong satisfaction and affiliation with Portland State University. • Ensure all programs and services contribute to student engagement, retention and graduation, as well as specific University and Division priorities. • Steward resources effectively to achieve strategic outcomes and regularly demonstrate results.

4. Enrollment Management and Student Affairs Leadership Principles • Our primary focus is student success. • We respect the autonomy, dignity and diversity of students as individuals and as members of various communities. • We value and honor the humanity and dignity of our student and professional colleagues. • We value students as colleagues, leaders, learners, and as service users. • We strive for our programs and services to be responsive, efficient, convenient, flexible, and committed to excellence. • We promote and support the education and development of students and our colleagues. • We are committed to students and professionals being interdependent partners in the construction of the student experience and achievement of student success. • We provide feedback and input mechanisms that allow the student voice and data to constantly inform services, programs and experiences. • We bring unique perspectives and areas of expertise to the University and have a responsibility to share these with all levels of leadership. • We are committed to people, not to structures. • We are good stewards of resources others invest in our programs and services and entrust to our management. • We are committed to transparency and clarity in our commitments, efforts and resource expenditures.

5. Enrollment Management and Student Affairs Themes (themes that describe the focus of our work) Pathways to and into the University Pathways to and into the University are necessary to ensure educational opportunity and student success. Pathways include those programs, services and activities that increase the likelihood that a potential student will enroll and succeed. It includes the articulation of a mission-aligned enrollment management plan, sustained financial resources for students, pre-college programs and effective CC and university partnerships. This also includes outreach to industry, local and global communities. Strong pathways also include student transition programs such as campus visits, new student orientation, new student support, and family outreach. Academic and Career Success The academic experience is at the core of a student’s life. Students often judge their success at the University by their academic and career achievements. Academic and career support includes those specifically cultivated relationships with faculty, career development programs and academic advising services that increase the likelihood that students will realize their academic and career goals. Services also include accommodations for disabilities, academic support, tutoring, mentoring, academic skill building, and educational equity enhancement programs. Engagement and Support within the University Learning Community and Community at Large Engagement and community are fundamental to student success. Supportive living, learning and social communities form to accomplish various purposes. It is through these community affiliations, on and off campus, that students can experience a sense of belonging and receive support needed for their success. Affiliations can also provide identity anchors for students from various backgrounds and serve as the impetus for practicing communication, critical thinking, leadership and cultural competency skills. Leadership, Citizenship, Diverse and Global Perspectives As educated people, students have the social responsibility to assume leadership roles when needed. Because of this responsibility, students must have opportunities to develop and refine their abilities to participate fully as leaders and citizens during their University experience. Leadership experiences allow students to consider diverse and global perspectives. Diverse relationships in the learning environment contribute to improvements in a students' ability to engage in more complex thinking and act with an appreciation of difference and social justice issues. Healthy Living Practices Health is directly related to student success. Healthy living means developing and sustaining wellness with regard to the psychological, social, spiritual, physical, intellectual, cultural and interpersonal dimensions of one’s life. It also includes a commitment to healthy and sustainable living practices. Programs and services provide opportunities for students to receive support that helps them to maintain healthy lifestyles.