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Enhancing Patient-Centered Medical Home Teams through Strengths-Based Leadership Approach

This study explores the impact of Strengths-Based Leadership on team development in Patient-Centered Medical Home settings. Research methodology involved interviews, analysis, and training evaluations in four clinics. Results highlight improvements in team dynamics and member satisfaction from the training. Recommendations for future implementation are discussed.

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Enhancing Patient-Centered Medical Home Teams through Strengths-Based Leadership Approach

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  1. Strengths Based Leadership Approach to Building Patient-Centered Medical Home Teams Angela Mitchell Executive Master of Public Administration Capstone Portland State University June 2013

  2. Topics Covered Today…• Health care reform • Patient-Centered Medical Home teams• Strengths Based Leadership• Research Methodology & Design• Conclusions & Implications• Recommendations

  3. Brief Background • The United States spends $2 trillion annually on healthcare, more than any other industrialized nation • 2010, Affordable Care Act (ACA) was signed by President Obama • Over the next four years 50.7 million Americans will be eligible for insurance – 140,000 in Oregon • As a result, Providence Medical Group is transforming into a Patient-Centered Medical Home

  4. Not Just Checking off Boxes…Means a Culture Change physician centered to team-based model

  5. Patient-Centered Medical HomeAchieves Triple Aim

  6. Research Questions • Does having an understanding of individual and team members’ leadership strengths improve team development? • Will team members find the Strengths Based Leadership training useful to their role and their team?

  7. Methodology • Interviewed with Director, Manager and 3 Change Coaches • Organizational Development Analysis using CAP • Found a GAP in team building • Developed Training Curriculum • Experimented on 4 clinics • TDM measure & Team Evaluation Questionnaire used to test

  8. Organizational Development Analysis GAP FOUND

  9. Developed & Applied Training Curriculum

  10. 2 Clinics did not receive the training Glisan Mercantile Experiment 2 Clinics received Strengths Based Leadership training Happy Valley North Portland

  11. Conclusions & ImplicationsResearch Question 1 • Teams who received the Strengths Based Leadership training • Teams who did not received the Strengths Based Team training

  12. Research Question 2 Average scores for 35 team members who received the training

  13. Recommendations

  14. Questions?

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