SurfAid Workshop: Finding URL and Specific Page in Control Panel

1. SurfAid Workshop: Reports Creating SurfAid Reports.

2. How do I find a URL or specific page in SurfAid Control Pane Area of Analysis tab Content Category selection. You can use the Search for Resources… feature to find page views on a specific URL. Step 1: Open the Data Analysis screen and then from the Control pane select ‘Content Category’ in the Area of Analysis tab.

3. How do I find a URL or specific page in SurfAid 1) Right mouse click and select Search for Resources… from the pop-up menu 2) SelectControl Panel –> Search for Resources… from theToolsmenu. Step 2: Click the Filters tab from the Control Panel. Select a category under the Content Category categories that you wish to use to narrow your search. From here, there are two ways to access the Search for Resources… feature. Search for Resources… Search for Resources…

4. How do I find a URL or specific in SurfAid In the Matchstring: text box enter the URL that you wish to search on. Note: Always use a relative path. Do NOT include http://www.michigan.gov Uncheck the Case Sensitive check box and then click the Go button to save your search criteria. Enter URL here. Note the relative path. Uncheck the Case Sensitive check box Step 3: A Search dialog will pop-up.

5. How do I find a URL or specific in SurfAid Your Filter tab should look something like this. (The panel is expanded for this demonstration.)

6. How do I find a URL or specific in SurfAid Measurements tab. Dates tab. Step 4: From the Measurements tab, checkPage Views and then from the Dates tab select a date range.

7. How do I find a URL or specific in SurfAid Step 5: Click the Update button on the bottom of the Control Panel to perform the search. Once the search is complete the result will appear in the Data Panel.

8. Where are people coming from? Control Pane Visitors can access any Michigan.gov site from anywhere around the world. You can see where people are coming from by running a Visitor Geography report. The steps that follow are an example of finding a Visitor Geography report for the Budget site: Step 1: Open the Data Analysis screen and then from the Controlpane select ‘Visitor Geography’ from the Area of Analysis tab. Area of Analysis tab Visitor Geography

9. Where are people coming from? Filters tab Step 2: Next, click the Filters tab from the Control Panel. From the drop-down menu select Content Category. Select Content Category

10. Where are people coming from? Step3 Select a category under the Content Category list that you wish to use to narrow your search. For this example BUDGETis selected. Select a category to narrow your search.

11. Where are people coming from? Dates tab. Measurements tab. Step 4: From the Measurements tab, checkPage Views and then from the Dates tab select the date range.

12. Where are people coming from? Step 5: Click the Update button and bottom of the Control Panel to perform the search. Once the search is complete the result will appear of the Data Panel

13. How to find Marketing URLs (redirects) • Marketing URLs show up in SurfAid as a Redirect under Traffic Types. • The Marketing URLs are format in SurfAid as: /Redirect-302/redirectname • You can find the instruction for generating a report at: http://www.michigan.gov/documents/surfaid_redirects_109494_7.pdf

14. How to find Marketing URLs (redirects) Instruction for using SurfAid to find the number of hits that a redirect(s) has received. (Note: The following instructions assume that you are already familiar with using the Data Analysis tool in SurfAid.) • Log in to SurfAid and then open the Data Analysis tool. • From the Control panel, select ‘Traffic Type’ from the Area of Analysis tab. Area of Analysis tab Traffic Type

15. How to find Marketing URLs (redirects) • Click the Measurements tab and select ‘Hits’ MeasurementsTab Select ‘Hits’ for Measurements.

16. How to find Marketing URLs (redirects) • Next, from the Tools menu, select Control Panel and then ‘Search For Resources…’ “Search for Resources…” menu item.

17. How to find Marketing URLs (redirects) 7 From the Search dialog box, enter your matchstring; For example (/Redirect*/familyhistory). Next, Uncheck the Case Sensitive box. • Click the Go button to save your matchstring.

18. How to find Marketing URLs (redirects) • Now click the Update button at the bottom of the Control Panel pane to submit the query.

19. How to find Marketing URLs (redirects) • When the query finishes the Data Panel should show results similar to the graphic below.

20. Things that SurfAid Cannot do What SurfAid cannot do is: • track a user’s path throughout your site or tell you how many unique visitors you have. • Because we don’t use cookies, we have no way of tracking a visitor’s activity through your site. • track traffic on external servers that are not already in SurfAid.

21. Page Views and Hits The difference between Page Views and Hits • Page Views are the number of times a page was viewed. • Hits are all resources that requested from the web server from a given page. • A hit can include pages, graphic images, redirects, frames, and other server resources.

22. Saving and archiving reports Data is only stored in the SurfAid Database for 13 months. • If you wish archive the data you will need to either: • Export the data in SurfAid to a report. • After you export a report you can save the csv file to a network drive • Copy the Data Table and then paste the results into Excel. • If you want to see specific URL in a report you must expand the results in the Data Table before exporting it to a report.

23. Support and Training Getting assistance with SurfAid: • SurfAid has a Support menu that contains a lot of information about how to use SurfAid • You can also contact Anne Nolan or Deb Christensen Support menu

24. Support and Training SurfAid Training: • SurfAid has offer Live Online training • The class schedule can found in the Support menu • eMichigan also offers SurfAid classes. • The class schedule can be found the eMichigan website • The next SurfAid classes is Jul /19/05 1:00 - 4:30 Training classes