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Liz McEncroe, Nurse Unit Manager Oncology Services St John of God Hospital Ballarat

Are we who we say we are? The difference made by Pastoral Care. Liz McEncroe, Nurse Unit Manager Oncology Services St John of God Hospital Ballarat. Does Pastoral Care make a difference ? If so, how? What gets in the way of Pastoral Care making a difference?

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Liz McEncroe, Nurse Unit Manager Oncology Services St John of God Hospital Ballarat

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  1. Are we who we say we are? The difference made by Pastoral Care Liz McEncroe, Nurse Unit Manager Oncology Services St John of God Hospital Ballarat

  2. Does Pastoral Care make a difference ? If so, how? What gets in the way of Pastoral Care making a difference? How does pastoral care integrate best with the clinical team?

  3. Does Pastoral Care make a difference ? YES

  4. How ? PASTORAL CARE: • Contributes to holistic, patient centred care • Enhances the patient experience • Is true to mission • Support the entire team • Contributes to quality improvement • Improves job satisfaction

  5. What gets in the way? • Lack of understanding of the role • Lack of resources: human & financial • Business pressures: patient turnover, beds

  6. How does pastoral care best integrate within the clinical team?

  7. Multidisciplinary team meetings • Visual presence/ profile • Feedback to team- compliments & complaints • Induction & orientation of new caregivers

  8. Are we who we say we are?

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