1 / 4

Difference Between Salesforce Consulting Partner And Salesforce Reseller

Unsure if a Salesforce consultant or reseller is right for you? Understand the key differences to choose the perfect partner and maximize your CRM investment.

jdoe65
Download Presentation

Difference Between Salesforce Consulting Partner And Salesforce Reseller

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Difference Between Salesforce Consulting Partner And Salesforce Reseller Salesforces offers amazing cloud-based CRM solutions for businesses around the world. To make this process smooth, they work with a salesforce partner company and consulting partners around the world. A salesforce consulting partner and a partner company or reseller are two very different things. In essence, they both offer salesforce services and products to various businesses. However, their services are not the same. If you plan on working with them, you will benefit by learning the difference between the two. You can then choose the right Salesforce CRM consulting to meet the needs of your business. Furthermore, the right service will help you hone your salesforce experience. Salesforce Consulting Partner Consulting partners are separate firms or entities that are partners with Salesforce. Their main role is to offer advice and help with the implementation process. Besides this, consulting partners often offer customization and continuous support for any salesforce products you use. You can expect them to have extensive knowledge and expertise in salesforce technologies.

  2. Their services: ➔ Salesforce consulting partners will help assess your needs before recommending the right Salesforce product for you. ➔ Further, they help design a solution that is customized to your business and needs. ➔ This also means customizing the products so that they’re suitable to handle your business and its needs. ➔ They also help with integrating the system and data migration. Implementing and integrating can be complicated depending on your business needs. ➔ Besides the above, they are experts at training your employees on how to effectively use Salesforce products. ➔ In addition to this, a salesforce partner company would also provide continued maintenance and support. Read More Articles: Navigating the Market: Tips from the Best Real Estate Agents in NYC Their qualifications: ➔ A Salesforce partner company will have certified Salesforce professionals. ➔ They have in-depth knowledge of the platform, products, and services. ➔ Professional certifications may vary such as Salesforce admin, Developer, or Architect. ➔ They have the right training and are fit to handle any issues you may face. The above is what defines Salesforce partners and how they can aid your business. Now, it is time for us to look into Salesforce Resellers. Salesforce Resellers Contrary to Salesforce CRM Consulting companies, Salesforce resellers are all about distribution. They focus on reaching Salesforce licenses and products to end customers. They are independent Software vendors that may offer additional services such as CRM consulting. Their services: ➔ The long and short of it is that they are intermediaries. They act as the middleman between Salesforce and Customers. ➔ As such, they give out the licensing, renew subscriptions, and offer other services. ➔ These companies also offer basic support, inquiries, and more. ➔ Furthermore, they help assess client needs and then help them choose the right Salesforce product for their business. ➔ This service also extends to licensing. ➔ Similar to a Salesforce Partner Company, they have an ongoing relationship with the clients. This is to help with transitioning and easing customer service interactions. We’ve looked at the points that define Salesforce Partners vs. Resellers. However, we understand that it can still be hard to tell the differences. So let’s explore what differentiates customers from partners.

  3. Differences: Salesforce Partners and Salesforce Resellers ❋ Salesforce CRM Consulting partners focus on delivering services. Further, they help with customizing or optimizing the Salesforce services for the client's business. ❋ On the other hand, Resellers only focus on distributing the products along with the licensing process. ❋ Consulting partners cultivate a deep relationship with the clients. They work with them through the lifecycle of the project and their support is more comprehensive. ❋ Contrary to this, resellers only tackle the initial process such as product acquisition and then the licensing. ❋ Consulting partners work with clients long before the service delivery. They work with the client to customize the solution for them. As a result, they also offer ongoing support to adapt the product to their needs. ❋ Resellers are rather product-oriented and their service often ends there. Choosing the Right Option After learning the difference between the two, comes the issue of selecting what works best for your business. Should you partner with a consulting firm or work with a reseller? Well, the answer depends on many factors. Let’s take a quick look: ✓ Consider your business needs, objectives, and goals. If you expect you’ll need complex Salesforce products then you’ll do better with a consulting partner. Conversely, if your requirements are pretty straightforward a reseller is more than enough. ✓ Secondly, take into account your budget and implementation scale. Consulting services are more expensive due to the customization, ongoing support, and comprehensiveness of the project. Resellers offer cost-effective options to meet basic needs. ✓ Go or consult when you need tailored solutions or to meet specific business needs. Read More Articles: What Is A Transitional Service? Exploring The Types Conclusion Salesforce consulting partners and resellers differ in their areas of focus, expertise, and even client management. You should look into your needs, project size, and budget to help you choose the right partner for your business. No doubt both are essential but you can truly benefit from the right choice. Work with White Rock, your trusted Salesforce Partner for all things Salesforce. Get in touch to learn more.

  4. Frequently Asked Questions (FAQs) Can a company be a Salesforce partner and reseller at the same time? Yes, many companies work as consulting partners and resellers. Will a Salesforce partner offer continued support? Yes, consulting partners are here to meet the long-term support needs. They will help you with maintenance, troubleshooting, and optimization. Are Salesforce partners reliable? Yes, Salesforce has a robust partner program with tiered certifications and performance metrics. You can trust them for quality service delivery. Site Salesforce Reseller Article: Difference Between Salesforce Consulting Partner And

More Related