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ENVIRONMENTAL SCANNING. Tracking Environmental Trends – often the way that the uncontrollable events that impact a business and its marketing are identified and then incorporated into market planning. Environmental forces affecting the organization, as well as its suppliers and customers.
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ENVIRONMENTAL SCANNING • Tracking Environmental Trends – often the way that the uncontrollable events that impact a business and its marketing are identified and then incorporated into market planning
Environmental forces affecting the organization, as well as its suppliers and customers
Environmental Scanning • Read business and trade press • Study competitors • Use the internet • Attend trade shows • Visit markets – talk to customers, suppliers, investors, bankers, accountants, lawyers, old professors • Use students for projects – they have skills • Have a MIS
SOCIAL FORCES • Demographics • The Population Trend • Mature household • The Baby Boom, Generation X,and Generation Y • Baby boomers
The changing distribution of the over-65 population in the United States
Social Forces • The Baby Boom, Generation X,and Generation Y • Generation X • Generation Y
Social Forces • The American Family • Blended family • Population Shifts • Racial and Ethnic Diversity
Social Forces • Regional Marketing
Social Forces • Culture • The Changing Attitudes and Roles of Women • Changing Values • Value consciousness
Economic Forces • Macroeconomic Conditions
University of Michigan Consumer Sentiment Index and automobile sales: 1970-2000
Economic Forces • Macroeconomic Conditions • Consumer Income • Gross Income
Economic Forces • Macroeconomic Conditions • Consumer Income • Disposable Income • Discretionary Income
Technological Forces • Technology’s Impact on Customer Value • Electronic Business Technologies • Marketspace • Electronic commerce • Internet and World Wide Web • Commercial online services • Intranet • Extranets
Competitive Forces • Alternate Forms of Competition • Pure competition • Monopolistic competition • Oligopoly • Monopoly
Competitive Forces • Components of Competition • Entry • Barriers to Entry • Power of Buyers and Suppliers • Existing Competitors and Substitutes • Start-Ups, Entrepreneurs, and Small Business
Regulatory Forces • Protecting Competition • Product-Related Legislation • Company Protection • Consumer Protection • Consumerism • Both Company and Consumer Protection
Regulatory Forces • Pricing Related Legislation • Distribution-Related Legislation • Advertising and Promotion-Related Legislation • Control Through Self-Regulation
Sustainable Development • Green Marketing • What happens when every Chinese and Indian family can afford an SUV?