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OEM Sales

Relay Function Navigation. User Instructions For ease of navigating, make sure you are in Slide Show “View Show” mode. This tool has been developed to assist the Sales Force with navigating the Relay Competency Center (RCC) group. We hope this tool with be helpful to you as you navigate!.

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OEM Sales

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  1. Relay Function Navigation User Instructions For ease of navigating, make sure you are in Slide Show “View Show” mode. This tool has been developed to assist the Sales Force with navigating the Relay Competency Center (RCC) group. We hope this tool with be helpful to you as you navigate! Click on a button to go to the corresponding group. Marketing, Sales & Support Groups Customer Information Center (CIC) Relay Competency Center Sales Engineer Contact Center (SECC) Field Based, Customer Facing Groups Product Application Specialists OEM Sales Relay Competency Center For Internal Use Only

  2. Position in Schneider Electric Organization Provides: • Relay products and solutions for industrial & general purpose applications • Industry segment expertise for competitive advantage and growth • Product management for Square D and Telemecanique brands Role: • Relay Product & Application Experts • Product Marketing & Management • Product Design & Engineering • Product Manufacturing • Product Testing • Performance Management Relay Competency Center For Internal Use Only

  3. PRODUCT POSITIONING Zelio Plug-In Relays • Targeted to OEM and large panel builders • Sold in packages of 10 • Competitively priced for large quantity sales • Sold through the traditional Square D distributor channel • Marketed to national and international markets Square D 8501 Plug-In Relays • Targeted to project jobs and end users (MRO) • Sold individually • Square D relays will still be sold through the traditional Square D distributor channel • Main focus is U.S. market Positioning Objectives • Establish Telemecanique brand as the preferred plug-in relay brand to OEMs, panel builders and system integrators • Leverage existing Square D customer base to grow Telemecanique relay sales in its targeted markets • Create pull through opportunities of other Schneider components • Ensure the best market penetration and maximize margins • Continue to expand the Square D and Telemecanique product lines Relay Competency Center For Internal Use Only

  4. ZELIO PLUG-IN RELAYS RXMMiniature Relays - 3 to 12 Amps RUMUniversal Relays -10 Amps RPM Power Relays - 15 Amps RPF Power Relays - 30 Amps RSB Interface Relays - 8 to 12 Amps Relay Competency Center For Internal Use Only

  5. 8501 PLUG-IN RELAYS 8501R Control Relays - 3 to 12 Amps 8501RPower Relays -10 Amps 8501R Hermetically Sealed Relays - 5 Amps 8501K Universal Relays - 15 Amps 8501C Power Relays - 30 Amps Relay Competency Center For Internal Use Only

  6. NORTHFIELD, IL Matt O’Kane Business Director & General Manager Field Support Group Internal Support Group Robert CarsonProduct Application Specialist Cindy Pilch Marketing Manager Peter Hess Customer Service Manager Mike Roller Director of Engineering Richard HullProduct Application Specialist Mike O’DonnellMarketing Product Manager Jenny KiddCustomer Service Representative Ruben ColmenaresProduct Engineering Manager Kim Rogalin Product Application Specialist Abbey Kocmond Marketing Coordinator Dipin JainProduct Engineering Manager Richard SmithCustomer Service Representative Ronny JamesProduct Application Specialist Gil RestrepoProduct Engineering Manager Ken MeltonProduct Application Specialist Engineering Lab West - TBDProduct Application Specialist Relay Competency Center For Internal Use Only

  7. Matt O’KaneBusiness Director& General Manager Peter Hess Customer Service Manager Adam SteinbackManager of Strategic Partnerships Bill MoodyDistribution Sales Manager Product Application Specialists Cindy Pilch Marketing Manager Direct Support Indirect Support Click on button to go to the corresponding person. Relay Competency Center For Internal Use Only

  8. Robert Carson Northeast Region 484-753-4855 Richard Hull Mid-Atlantic Region 865-475-9386 Ronny James South Central 601-991-2019 Ken Melton Southeast Region 770-795-1321 Kim Rogalin Midwest Region 312-296-3418 OPEN West Matt O’KaneBusiness Director & General Manager(acting Sales Director) Product Application Specialists Functions • Field sales support • Application support • Training support Click on button to go to the corresponding person. Relay Competency Center For Internal Use Only

  9. Mike RollerDirector of Engineering Dipin JainEngineeringProduct Manager Ruben ColmenaresEngineering Product Manager Gil RestrepoEngineeringProduct Manager OpenEngineering Product Manager Functions • Product design • Product engineering • Product testing & evaluation Click on button to go to the corresponding person. Relay Competency Center For Internal Use Only

  10. Philippe MarieDirector of R&D Engineering LabMatt BarrChuck Johnson Functions • Product design • Product engineering • Product testing & evaluation Click on button to go to the corresponding person. Relay Competency Center For Internal Use Only

  11. Mike O’Donnell Marketing Product Manager Abbey Kocmond Marketing Coordinator Cindy PilchMarketing Manager Functions • Marketing • Brand management • Product positioning • Product management • Product applications • Product pricing • Product promotions Click on button to go to the corresponding person. Relay Competency Center For Internal Use Only

  12. Peter HessCustomer Service Manager Richard Smith Customer Service Representative Functions • Customer service • Call escalation • Technical support Click on button to go to the corresponding person. Relay Competency Center For Internal Use Only

  13. Matt O’Kane Business Director / General Manager Major Areas of Responsibility Sales Channel Strategy Marketing Engineering Procurement PHOTO Role in Relay Competency Center Manager: Product Application Specialists (PAS) Manager: Marketing personnel Manger: Engineering personnel Manager: Procurement Contact Information847-441-2520Matthew.O‘Kane@us.schneider-electric.com 191 Waukegan RoadNorthfield, IL 60093 Relay Competency Center For Internal Use Only

  14. Robert Carson Product Application Specialist Major Areas of Responsibility Sales – Joint sales calls with Schneider Electric sales force Support –Technical and Application expertiseCompetitive product assessmentProduct selectionProduct training PHOTO Role in Relay Competency Center Product Application Specialist (PAS)Northeast Region Contact Information484-753-4855Robert.Carson@us.schneider-electric.com 2002 Sproul Road, Suite 300Broomall, PA 19008 Relay Competency Center For Internal Use Only

  15. Richard Hull Product Application Specialist Major Areas of Responsibility Sales – Joint sales calls with Schneider Electric sales force Support –Technical and Application expertiseCompetitive product assessmentProduct selectionProduct training PHOTO Role in Relay Competency Center Product Application Specialist (PAS)Mid-Atlantic Region Contact Information865-475-9836Richard.Hull@us.schneider-electric.com 503 Alpine CircleTalbott, TN 37877 Relay Competency Center For Internal Use Only

  16. Ronny James Product Application Specialist Major Areas of Responsibility Sales – Joint sales calls with Schneider Electric sales force Support –Technical and Application expertiseCompetitive product assessmentProduct selectionProduct training PHOTO Role in Relay Competency Center Product Application Specialist (PAS)Mid South Region Contact Information601-991-2019Ronny.James@us.schneider-electric.com 5217 Meadow Oaks Park DriveJackson, MS 39211 Relay Competency Center For Internal Use Only

  17. Ken Melton Product Application Specialist Major Areas of Responsibility Sales – Joint sales calls with Schneider Electric sales force Support –Technical and Application expertiseCompetitive product assessmentProduct selectionProduct training PHOTO Role in Relay Competency Center Product Application Specialist (PAS)Southeast Region Contact Information770-795-1321Ken.Melton@us.schneider-electric.com 4016 Southbrook CourtKennesaw, GA 30152 Relay Competency Center For Internal Use Only

  18. Kim Rogalin Product Application Specialist Major Areas of Responsibility Sales – Joint sales calls with Schneider Electric sales force Support –Technical and Application expertiseCompetitive product assessmentProduct selectionProduct training PHOTO Role in Relay Competency Center Product Application Specialist (PAS)Midwest Region Contact Information312-296-3418Kim.Rogalin@us.schneider-electric.com 1101 Iroquois Ave, Suite 1409Naperville, IL 60563 Relay Competency Center For Internal Use Only

  19. Cindy Pilch Marketing Manager Major Areas of Responsibility Marketing – Product and communications PHOTO Role in Relay Competency Center Manages: Marketing personnel, product pricing, positioning and programs Contact Information847-999-2733Cynthia.Pilch@us.schneider-electric.com 191 Waukegan RoadNorthfield, IL 60093 Relay Competency Center For Internal Use Only

  20. Mike O’Donnell Marketing Product Manager Major Areas of Responsibility Product Management – Plug-in relays PHOTO Role in Relay Competency Center Marketing Product Manager: Product positioning & management Contact Information847-441-2524Mike.ODonnell@us.schneider-electric.com 191 Waukegan RoadNorthfield, IL 60093 Relay Competency Center For Internal Use Only

  21. Abbey Kocmond Marketing Coordinator Major Areas of Responsibility Marketing – Communications PHOTO Role in Relay Competency Center Marketing Coordinator: Design & Marketing correspondence Contact Information847-441-2539Abbey.Kocmond@us.schneider-electric.com 191 Waukegan RoadNorthfield, IL 60093 Relay Competency Center For Internal Use Only

  22. Mike Roller Director of Engineering Major Areas of Responsibility Engineering of RCC products – Local offering PHOTO Role in Relay Competency Center Director: Engineering Contact Information847-999-2734Michael.Roller@us.schneider-electric.com 191 Waukegan RoadNorthfield, IL 60093 Relay Competency Center For Internal Use Only

  23. Philippe Marie Director of R&D - Global Offer Major Areas of Responsibility Engineering of Telemecanique global offering of plug-in relays/sockets/accessories PHOTO Role in Relay Competency Center Director: R&D Contact Information847-441-2523philippe.marie@us.schneider-electric.com 191 Waukegan RoadNorthfield, IL 60093 Relay Competency Center For Internal Use Only

  24. Ruben Colmenares Engineering Product Manager Major Areas of Responsibility Engineering PHOTO Role in Relay Competency Center Engineering Product Manager Power plug-in Relays Contact Information847-441-2542Ruben.Colmenares@us.schneider-electric.com 191 Waukegan RoadNorthfield, IL 60093 Relay Competency Center For Internal Use Only

  25. Dipin Jain Engineering Product Manager Major Areas of Responsibility Engineering PHOTO Role in Relay Competency Center Engineering Product ManagerInternational Product Management Contact Information847-441-2535Dipin.Jain@us.schneider-electric.com 191 Waukegan RoadNorthfield, IL 60093 Relay Competency Center For Internal Use Only

  26. Gil Restrepo Engineering Product Manager Major Areas of Responsibility Engineering PHOTO Role in Relay Competency Center Engineering Product ManagerSockets and Accessories Contact Information847-441-2531Gil.Restrepo@us.schneider-electric.com 191 Waukegan RoadNorthfield, IL 60093 Relay Competency Center For Internal Use Only

  27. Peter Hess Customer Service Manager Major Areas of Responsibility Support Services PHOTO Role in Relay Competency Center Customer Service ManagerCall escalation supportProduct Application Specialist Support Contact Information847-999-2770Peter.Hess@us.schneider-electric.com 191 Waukegan RoadNorthfield, IL 60093 Relay Competency Center For Internal Use Only

  28. Richard Smith Customer Service Representative Major Areas of Responsibility Support services PHOTO Role in Relay Competency Center Customer Service RepresentativeCall Escalation Support Contact Information847-999-2727Richard.Smith@us.schneider-electric.com 191 Waukegan RoadNorthfield, IL 60093 Relay Competency Center For Internal Use Only

  29. INTERNAL SUPPORT EXTERNAL SUPPORT Role: • Relay application specialist • Relay level 2 technical support • Relay product management & marketing Role: • Relay product specialist • Relay application specialist • Distributor training • Customer visits Functions: • Definition of value by brand & features • Positioning strategy • Engineering design • Market research • Manufacturing • Product Quality • Application support to CIC • Product support to CIC • Marketing collateral through SECC Functions: • Sales support to Field Sales and Distributors • Application support to customers • Relay Product support group Related Contacts: • OEM Sales • CIC (Customer Information Center) • SECC (Sales Engineer Contact Center) • Relay PAS (Product Application Specialists) Related Contacts: • CIC (Customer Information Center) • SECC (Sales Engineer Contact Center) Relay Competency Center For Internal Use Only

  30. Role: • Product Application Specialists (PAS) Contacts: • Robert Carson • Richard Hull • Ronny James • Ken Melton • Kim Rogalin Functions: See Org Charts for Contacts • Customer visits • Customer conversions to Schneider solutions • Distributor Training • Industry application assistance on A&C focus segments PRODUCT APPLICATION SPECIALISTS To engage the PAS, see mapor call the RCC at 1-847-999-2750 Relay Competency Center For Internal Use Only

  31. Functions: See Org Charts for Contacts • Commercial: Order Entry, Order Inquiry, Price, Availability, Tracking • Claims: Returns, Shipping discrepancy, Price adjustment, Debits, Deductions, Statement clean ups • Rebates: CPA, Powerbuilder, SPE • SPD Central: Inputs all Profile / CPA Special Price Agreements into Q2C • Specialty Services : handles transactions related to Strategic Accounts, Direct OEM, Government Services • SPE Project Management (small project management) • Technical Product Support: questions related to Schneider product offering • Electronic Linkage: Provides support and direction for EDI and My Schneider Electric • Sales Engineer Contact Center: provides support for all Sales Functions - See Org Charts for Contacts • International: Supports the 60 Schneider Affiliate Countries for NEMA products • Canada CIC: Provides Commercial, Claims and Technical Support for Canadian activity • Literature: catalogs, handouts, manuals, drawings (via Banta, email) • Product Samples: for internal customers only (sample order process) • Cross references, obsolete product info. • Info from/to customer, virtual meeting, plant visits, OEM Technology and Solutions Center (TASC) and A&C Industrial Solutions Center engagement, etc. Role: • Service Representatives Related Contacts: • Product Support Groups • Supply Chain Management • Sales Operations • Field Offices • Accounts Receivable • Channel Accounts / End Users Sales Engineers Contact Center 1-888-773-7322 Customer Information Center 1-888-778-2733 Product Support Group 1-888-SquareD CUSTOMER INFORMATION CENTER (CIC) & SALES ENGINEER CONTACT CENTER (SECC) Relay Competency Center For Internal Use Only

  32. FIELD SALES ENGINEER PRODUCT SUPPORT FOR RELAYS Field Sales Engineer (FSE) Contact FSE (Primary Contact Option) FSE (Secondary Option if needed) SECCSales Engineer Contact Center888-SQD-SECC CICCustomer Information Center 888.SQUARED LITERATURE:catalogs, handouts, manuals, drawings (via Banta, e-mail) PRODUCT SAMPLES:for internal customers only(sample order process) RESEARCH: cross-references, obsolete product info. ORGANIZE: info from/to customer, virtual meeting, plan visit, etc. ARRANGE: OEM Technology and Solution Center (TASC) and A&C Industrial Solution Center involvement Logistics, Order based expedites and inquiries RCCRelay Competency Center Support Escalation PRODUCT SUPPORT: technical product support Relay Competency Center For Internal Use Only

  33. PRODUCT APPLICATION SPECIALIST TERRITORY COVERAGE Relay Competency Center For Internal Use Only

  34. OEM SALES Gregg Morasca Vice President OEM Sales 615-584-3529 Sandi Lakin Executive Secretary 847-925-3896 Dave Tracy Southeast RSM 954-331-2112 Jeff Shewman Northeast RSM 610-892-1683 Richard Odle Central RSM 918-384-1025 Dave Henrichs Midwest RSM 414-247-6210 Matt Douglas North Central RSM 847-925-3950 Keith Munson West RSM 303-408-0241 Charles Forsgard Director Strategic OEM Accounts 919-217-6337 Dave Henrichs Manager Business Development 414-247-6210 Relay Competency Center For Internal Use Only

  35. Charles Beard 410-847-1307 Mike Driscoll 973-658-2922 Pat Hilgar 610-355-5713 Walter Koetter 804-402-6172 David Mortimer 610-231-8950 Kevin Piper 301-393-3303 Gregory Quinkert 973-885-1977 Nicholas Ricci 412-733-2100 OEM SALESNORTHEAST Jeff Shewman Northeast RSM 610-892-1683 RCC Field Support Robert O’Donnell Manager 781-232-1304 Robert Carson PAS – Northeast Region 484-753-4855 Richard Hull PAS – Mid-Atlantic Region 865-475-9386 Delaware is handled by Richard Hull Relay Competency Center For Internal Use Only

  36. OEM SALESNORTHEAST RCC Field Support Robert O’Donnell 781-232-1304 Robert Carson PAS – Northeast Region 484-753-4855 Robert Day 781-232-1305 Juan Penaloza 315-560-9967 Scott Preston 781-571-9742 Peter Duarte 781-232-1422 Robert Gallant 860-258-5707 Gary Shevlin 585-214-0205 Relay Competency Center For Internal Use Only

  37. OEM SALESSOUTHEAST David Tracy Southeast RSM 954-331-2112 RCC Field Support Richard Hull PAS – Mid-Atlantic Region 865-475-9386 Jon Cieslewicz 919-217-6743 Michael Johnson 813-342-6130 Geisy Penton 407-389-2323 Robert Cietek 615-844-8794 Randall Loman 704-571-6023 Ty Pruitt 770-792-4835 Ken Melton PAS – Southeast Region 770-795-1321 Thomas Lorenz 864-288-6384 Valerie Tur 813-342-6138 Patricia Doering 904-348-3150 Roger Manus 704-571-6025 John Yates 770-792-4880 Albert Fancher 770-792-4837 Relay Competency Center For Internal Use Only

  38. OEM SALESCENTRAL Richard Odle Central RSM 918-384-1025 RCC Field Support Ronny James PAS – South Central 601-991-2019 Brian Bennett 972-471-6172 Timothy Hines 205-408-7109 Mitch Breaux 972-471-6143 Jonathan Johnson 713-570-2107 Ken Melton PAS – Southeast Region 770-795-1321 Bryan Buhler 504-837-9022 Andrew Korthames 918-749-6694 Rebecca Burgess 205-408-7114 John Werts 918-625-1170 Memphis is handled by Richard Hull Kenneth Clark 972-471-6164 Thomas Worley 918-384-1019 Relay Competency Center For Internal Use Only

  39. OEM SALESNORTH CENTRAL Matt Douglas North Central RSM 847-925-3950 RCC Field Support Kim Rogalin PAS – Midwest Region 312-296-3418 Ralph Baughn Manager 248-457-4157 John Nin Manager 440-725-3397 Brian Clark 616-656-6742 Bill Cummings 847-736-7074 Anthony Di Stefano 847-925-3962 Ruby Gill 847-925-3915 Eric Hopkins 317-202-6319 Joe Middendorf 513-605-8031 Mark Prestemon 847-925-7773 Andrew Vavere 616-656-6738 Relay Competency Center For Internal Use Only

  40. OEM SALESNORTH CENTRAL Ralph Baughn 248-457-4157 RCC Field Support Kim Rogalin PAS – Midwest Region 312-296-3418 James Aras 248-457-4166 Angela Farina 248-457-4131 Greg Doozan 248-457-4149 James LaRosa 248-457-4165 Relay Competency Center For Internal Use Only

  41. OEM SALESNORTH CENTRAL John Nin 440-746-3164 RCC Field Support Kim Rogalin PAS – Midwest Region 312-296-3418 Ralph Gordyan 440-746-3152 Keith Welch 614-818-7522 Joseph Middendorf 513-605-8031 Craig Witker 937-514-7294 Ryan Sancraint 419-842-2148 Relay Competency Center For Internal Use Only

  42. OEM SALESMIDWEST Open Midwest RSM XXX RCC Field Support Kim Rogalin PAS – Midwest Region 312-296-3418 Michael Buelt Manager 314-957-0203 Diane Morando Manager 763-543-5505 Steven Breen 763-543-5500 Jake Dreske 414-687-6100 Eric Hanson 763-543-5500 Jason Hensel 414-247-6214 Steven Le Duc 920-494-3313 Douglas Marbach 414-247-6213 James Voss 763-543-5506 Russell Yost 414-247-6212 Relay Competency Center For Internal Use Only

  43. OEM SALESMIDWEST Michael Buelt 314-957-0203 RCC Field Support Kim Rogalin PAS – Midwest Region 312-296-3418 Bruce Nixon 913-307-5862 Mike Kraft 515-280-1731 Ronny James PAS – South Central 601-991-2019 Michael Plummer 314-957-0226 Terry Kruid 402-330-3753 Richard Moffet 913-307-5875 Relay Competency Center For Internal Use Only

  44. OEM SALESWEST Keith Munson West 303-408-0241 RCC Field Support Open PAS – West Region (handled by Peter Hess) Alex Beltran 925-730-3155 David Hausbeck 303-393-5823 Chris Heberlein 206-650-5116 Michael Godinez 909-612-5400 Brian Gold 310-775-0055 Steven Smith 909-612-5451 Michael Grinter 303-324-3056 Steven Studebaker 510-816-0489 Relay Competency Center For Internal Use Only

  45. End of the Document Relay Competency Center For Internal Use Only

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