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WebCT Help Chat

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WebCT Help Chat

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    2. WebCT WebCT is an “integrated e-learning system for higher education”. Used here at CSULA Thousands of CSULA students have WebCT courses every quarter. WebCT students currently get technical support through email which can take a long time to respond to.

    4. WebCT Help Chat Provides Quick Support to CSULA Students Easily accessible web Interface Allows students to get their mind off the technology and back on their course material

    5. WebCT Help Chat RIA – Rich Internet Application Technologies Java Servelets Flash

    6. RIAs – Background The term "Rich Internet Application" was introduced by Macromedia 2002 Concept has been around for a long time RIAs are web applications that have the features and functionality of desktop applications but are Internet based.

    7. Why RIAs? Offer real-time user-interface options that are not possible with the standard HTML. RIAs take advantage of the client's CPU. Don't need to install an actual application. Network traffic reduced.

    8. RIA Techniques Javascript Applets Flash ActiveX Ajax Backend technology

    9. WebCT Help Chat Techniques Backend Servlet Classes FrontEnd Actionscript / Flash

    10. WebCT Help Chat Backend 1 servlet to generate XML 1 Bean to manage Chats 1 Chat class 1 Message class

    11. Example XML

    12. WebCT Help Chat Frontend

    13. About Actionscript

    14. WebCT Help Chat Frontend

    15. WebCT Help Chat Frontend

    16. Communication Between swfs

    17. Recap

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