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2. WebCT WebCT is an integrated e-learning system for higher education.
Used here at CSULA
Thousands of CSULA students have WebCT courses every quarter.
WebCT students currently get technical support through email which can take a long time to respond to.
4. WebCT Help Chat Provides Quick Support to CSULA Students
Easily accessible web Interface
Allows students to get their mind off the technology and back on their course material
5. WebCT Help Chat RIA Rich Internet Application
Technologies
Java Servelets
Flash
6. RIAs Background The term "Rich Internet Application" was introduced by Macromedia 2002
Concept has been around for a long time
RIAs are web applications that have the features and functionality of desktop applications but are Internet based.
7. Why RIAs? Offer real-time user-interface options that are not possible with the standard HTML.
RIAs take advantage of the client's CPU.
Don't need to install an actual application.
Network traffic reduced.
8. RIA Techniques Javascript
Applets
Flash
ActiveX
Ajax
Backend technology
9. WebCT Help Chat Techniques Backend
Servlet
Classes
FrontEnd
Actionscript / Flash
10. WebCT Help Chat Backend 1 servlet to generate XML
1 Bean to manage Chats
1 Chat class
1 Message class
11. Example XML
12. WebCT Help Chat Frontend
13. About Actionscript
14. WebCT Help Chat Frontend
15. WebCT Help Chat Frontend
16. Communication Between swfs
17. Recap