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The Power of Communication: Building Relationships and Professional Success through Effective Communication

This article explores the importance of communication in personal identity, relationship-building, and professional success. It discusses various communication theories, the impact of personal values on communication, and the skills employers look for in college graduates. It also touches on cultural values, the definition of communication, and different models of communication.

jennifercooper
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The Power of Communication: Building Relationships and Professional Success through Effective Communication

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  1. http://communication.wadsworth.com/

  2. http://www.infotrac-college.com

  3. Communication Theories are Supported by Research • Notice how Julia Wood cites her sources throughout Communication in our Lives. • She uses the APA, American Psychological Association’s method of citation as most communication scholars doing social scientific research in the field do.

  4. Understanding Citations • “Mead (1934)” refers to a work by Mead written in 1934. • “(Mead, 1934, p. 10) refers to citing page 10 of Mead’s 1934 work. • Full bibliographic citations for all works are found at the end of the text. • Use these models as you begin your research into communication.

  5. Personal Values of Communication • How we see ourselves reflects the views of us that others communicate. • Communication affects our identity and our physical well-being. • Healthy interaction with others is important to our physical and mental health.

  6. Communication is a Foundation of Relationships • We build connections with others by: • Revealing our private identities • Listening to learn about others • Working out problems • Remembering shared history • Planning a future • Communication creates relationships that last.

  7. 1. Oral Communication 2. Interpersonal 3. Analytical 4. Teamwork 5. Flexibility 6. Computer 7. Proficiency in Field 8. Written Communication 9. Leadership 10. Work Experience What Employers are Looking for in College Graduates: Source: Job Outlook 97, a survey conducted by the National Association of Colleges and Employers, 1996.

  8. Intrapersonal Self-Talk Interpersonal Group Public Media and New Technologies Organizational Intercultural Ethics Breadth of Communication

  9. Communication Skills Affect Professional Success • 79% of NYC executives ranked the ability to express ideas well verbally as the most important qualification in hiring and promoting employees. • Health care professionals need communication skills. • Technical jobs need communication skills to explain technical ideas.

  10. Cultural Values • Citizens in a democracy must be able to express ideas and evaluate others’ ideas. • Friends need to listen sensitively, express empathy and provide support. • Neighbors need social skills to interact pleasantly. • Civic and social life depend on listening to a range of perspectives.

  11. Communication Defined Communication is a systemic process in which people interact with and through symbols to create and interpret meanings.

  12. Features of Communication • Communication is a process - it is on going and changing continuously. • We communicate through symbols. • Anything that abstractly signifies something else can be a symbol. • All language, nonverbal behaviors, art, and music are symbols.

  13. The content level of meaning is the literal message. The relationship level of meaning expresses the relationship between communicators. Meanings In communication symbols are used to create meanings.

  14. Linear Model of Communication Information Source Message Received Signal Transmitter Receiver Message Signal Destination Noise Source Sender Message Receiver

  15. Interactive Model of Communication Message Encoder Source Decoder Decoder Receiver Encoder Field of Experience Feedback

  16. Transactional Model Social Systems Communicator A’s Field of Experience Time1 Shared Field of Experience Symbolic Interactions Over Time Noise Time2 Time3 Communicator B’s Field of Experience

  17. The Communication Continuum Impersonal Interpersonal Interpersonal Impersonal It You Thou

  18. Careers in Communication • Research • Education • Training and Consulting • Human Relations and Management

  19. Experiencing Communication in our Lives . . . View the following speech and then answer the questions that follow based on material presented in Chapter 1. A manuscript of the speech can be found in your text at the end of Chapter 1.

  20. Wadsworth Thomson: Wood Scenarios

  21. Does Mona’s speech give you a sense of who she is? • Did Mona’s introduction catch your attention and give you a road map of what she would cover in her speech? • How did Mona create identification between herself and listeners? • How did examples add to the speech? • How was the quotation from Sasha effective? • Did Mona’s conclusion create closure by returning to the theme of her introduction?

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