BCITO Exited Students

1. BCITO Exited Students Topline: December Quarter 2012

2. Notes: • Totals may not add to 100% due to rounding • Statistical testing (two tailed t-test, 95% confidence) has been conducted to compare each reporting region to the New Zealand average. • Figures in red indicate where the result for that region is significantly higher than the New Zealand average. • Figures in blue indicate where the result for that region is significantly lower than the New Zealand average. • Scale questions are presented here in the form of average scores for ease of interpretation. Detailed data is available on request.

5. See Appendix 1 for verbatim responses

14. Appendix 1: Was there anything BCITO could have done to help you during this time? Southern Northern • Told me when I rang them that the advisor had left. • Less fees, not so much pressure. • There needed to be more support, there was a serious lack of commitment (I felt) on BCITO's front. I only saw someone on site twice in six months.. • Lack of communication when business failed, others seemed to find out but I didn't hear from my adviser. • Need someone to follow up ,someone contacted me and was meant to arrange a site visit but it never happened. I need to hear from them. • On to my 3rd or 4th person in 2 years. Each time there has been a lack of communication and only found out through other people that they have left. • What they are doing is a bit of a one size fits all arrangement. It could and should be a lot cheaper and faster for guys like me who have a lot of past experience and have run their own businesses . • Need better communication. The put me on the wrong thing as I didn't need to do a full apprenticeship I just needed signing off. I have 9 years experience and am a qualified cabinetmaker. I never saw anyone in 6 months but then they sent a letter saying i • Mark my adviser was great but the office didn't set up my payment plan. • Could have come to see me. • Ring up more and show more interest. I always have to be the one to make contact. • Stay in contact better ,poor communication made it take longer to sign up again. • I had done all the bookwork and practical work but needed to do my first aid to get my qualification. It ended up costing me a whole years fee, about $600, to sit on their database for a year. They could have just put me on hold and then charged me • I'm to busy for this. • They did try to find me work but was difficult being the end of the year. Midlands • Let me know that they weren't getting paid. • Had a high turnover of advisers which didn't help. • Need to pull finger a bit. They charge you $500 year and all you get is about 4 visits a year. They could add the 3604 (building code) into the cost as it is a resource you definitely need. Central • STAYED WITH ME TO HELP WITH MY BOOK WORK. WHAT DID I GET FOR $2000.00. • Come and see me to get sighed back on to the computer. • Be a bit more flexible about the times you see your adviser, more often as well. • Suspend payments instead of stopping altogether. • Paperwork very basic and re. • Tried to get help through trainer, who was good, but head office said it couldn't offer anything. I changed to Weltec and am happy.

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