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Information Technology Core Program Presentation

Information Technology Core Program Presentation. Outline. Presenters. Meeting Today’s Challenges Top IT issues in higher education and at Berea College Teaching and Learning Technology in the classroom Student Academic Success New myBerea portal. Staff John Lympany, CIO

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Information Technology Core Program Presentation

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  1. Information Technology Core Program Presentation Outline Presenters • Meeting Today’s ChallengesTop IT issues in higher educationand at Berea College • Teaching and LearningTechnology in the classroom • Student Academic SuccessNew myBerea portal Staff • John Lympany, CIO • Don Hodges, Instructional Technology • Cary Hazelwood, Web Services Students • Walter Wahlstedt • Matthew Wills

  2. Meeting Today’s ChallengesSource: 2008 EDUCAUSE Survey Report Top 10 IT Issues in Higher Education • Security • Administrative Information Systems • Funding IT • Infrastructure • Identity/Access Management • Disaster Recovery/Business Continuity • Governance Organization, and Leadership • Change Management • E-Learning/Distributed Teaching and Learning • Staffing/HR Management/Training

  3. Meeting Today’s ChallengesSource: 2008 EDUCAUSE Survey Report Top 10 IT Issues in Higher Education • Security • Administrative Information Systems • Funding IT • Infrastructure • Identity/Access Management • Disaster Recovery/Business Continuity • Governance Organization, and Leadership • Change Management • E-Learning/Distributed Teaching and Learning • Staffing/HR Management/Training Issues wewill covertoday

  4. Meeting Today’s Challenges 1. Security Identified by CIO’s as the“Single most important IT issue” • Security upgrades include: • Security web filtering that blocks • Illegal file sharing • Phishing/Malware sites • Hacking sites • Network access control • Network/server monitoring system • Cisco ASA firewall

  5. Meeting Today’s Challenges2. Administrative Information Systems AdministrativeSystem Upgrades Recent upgrades include … • Hobson’sfor Enrollment Management • Luminisfor our portal • Maestro/Percipiafor hotel management Considering …Business Objects for Dashboards

  6. Meeting Today’s Challenges 2. Administrative Information Systems Time Entryand WorkforceManagement System New system will … • Allow clocking in/out using digital telephones • Improve oversight and optimize effectiveness of labor force • Increase tools for evaluating work force effectiveness, managing work schedules and tracking time and attendance

  7. Meeting Today’s Challenges 3. Funding IT IS&S Annual Budget … Operations: $2,437,110Salaries (staff /students): 71% Service Contracts*: 20% Equipment Reserve: $448,000 EDGE Laptop: $1,024,940 9% of Total Operating Budget * Software licensing and service contracts for network equipment, internet and phone service

  8. Meeting Today’s Challenges 3. Funding IT (Cost Containment Example) EDGE Laptop Program Strategic initiative to put a laptop in the hands of every student. In spring, we begin the transition to a 4-year laptop program What this means…8.3% annual reduction in our EDGE budget (2.2% reduction in our total IT budget)No negative impact on student learning __________________ As of Spring 2008, all laptop purchases are Energy Star Compliant

  9. Meeting Today’s Challenges3. Funding IT (Cost Containment Example) Over 60% of the funding needed for our wireless initiative was accrued over the last three years by: • Negotiating lower price points on bulk laptop purchases • Careful selection of laptop models and features EDGE Savings Funds Wireless Rollout

  10. Meeting Today’s Challenges 3. Funding IT (Revenue Generation) ExpandingRevenueSources Exploring Concept of anOnline Shopping Mall • Berea’s version of Amazon.com Will reflect our culture… our story… • Storefronts For the Log House, artisans in the area, college produce, college crafts, Bookstore, Boone Tavern and more. • Aligns with our StrengthsWill build on the work underway in Crafts and allow us to develop a new student labor web marketing team.Funded by the Technology Entrepreneurship fund

  11. Meeting Today’s Challenges4. Infrastructure (Network Core) Network CoreUpgradeCompleted in Summer, 2007and included newrouters and fiber runs

  12. Meeting Today’s Challenges4. Infrastructure (Wireless) Campus-wide upgrades to wireless coverage are underway …

  13. Meeting Today’s Challenges 4. Infrastructure (Voice over IP) Transitioning to VOIP We are not replacing our expensive copper plant as it degrades Instead, we are incrementally transitioning to VOIP phone service using our data network

  14. Meeting Today’s Challenges4. Infrastructure (Virtual Servers) Virtual Servers Using VMware, one server can do the work of 4 physical servers We have three VMware servers now in operationSavings: - Capital acquisition costs - Server room electric/cooling costs

  15. Meeting Today’s Challenges 5. Identity/Access Management New Web FilteringProtects the college from identity theft by blocking phishing sites Social Security NumbersStudents are protected on our enterprise systems as social security numbers are no longer usedas primary identifiers

  16. Meeting Today’s Challenges6. Disaster Recovery/Business Continuity Disaster Recovery PlanUpdated annually by IS&S and reviewed during yearly external audits New enterprise backup systemWill include off-site storage for critical dataTwo server-room configuration

  17. Teaching and LearningCourseware enhances learning in and out of the classroom Blackboard Learning System Fall 2008 a total of 105 faculty members are using Blackboard to create hybrid courses. This is the highest number of faculty usage since Berea started using Learning Management Software

  18. Teaching and Learning Instruction requires both connectivity and robust media capability • Enhanced Crestron Multimedia Classroom Locations: • Seabury Center • Frost • Draper • Nursing • Technology and Industrial Arts • Enhanced Multimedia Spaces: • Appalachian Center • Trustee’s Room • Haaga House Orientation Room • Learning Common’s Classroom

  19. Teaching and Learning Teaching methods are growing in sophistication • Mobile TechnologiesMobile technology extends learning outside the classroom- PDA’s for Department of Nursing- Classroom Response System (clickers)- Web enabled learning • Digital Story TellingTechnology is being used to level the educational playing field. • Assistive Technology

  20. Student Academic Success Optimize/integrate our information and learning resources • Library • Learning Center • Instructional Technology • Laptop and Media Support • Disability Services • Academic Services Goals • Integrate the way we serve students in support of their academic success- Streamline the way students navigate these services (online and in-person) - Compliment intervention and advising strategies that ensure students remain on track- Operate more cost effectively

  21. Student Academic Success Optimize/integrate our virtual learning environment myBerea Portal

  22. Student Academic SuccessFirst-term freshmen received their portal in May

  23. Student Academic SuccessFirst-term freshmen receive their portal in May This year freshmen had access to their myBerea web portal 3 months before arriving on campus • Immediate access to email, courseware, and learning resources • Orientation materials/checklists • Access to their virtual learning environment 85% of all first-term freshmen used the portal before stepping foot on campus

  24. Student Academic SuccessFirst-term freshmen have access to “new students” tab

  25. Student Academic SuccessFirst-term freshmen have access to “new students” tab

  26. Student Academic SuccessFirst-term freshmen registration revamped Automated Registration Features • Personalized course registration formsList course options based on individual test scores, chosen major and prerequisites. • Optimization programs Ensure incoming freshmen got the courses they needed, and most often,the electives they wanted.

  27. Student Academic Success Optimize/integrate our virtual learning environment Click Here forOnline Demo

  28. Student Academic Success Optimize/integrate our virtual learning environment

  29. Student Academic SuccessTab for graduating seniors

  30. New myBerea PortalsThree Distinct myBerea Portals • Faculty • Staff • Student How many have logged in to the system? Live Live Beta RollingOut 98% 74% * Since October 8 Includes 160 full & part-time faculty * Since August 2

  31. Student Academic Success Online advising support on faculty myBerea

  32. Student Academic Success Online advising support on faculty myBerea

  33. What About Staff? myBerea for staff myBerea supports… • Online Requisitioning • Budget Status Reports with drill down capabilities • Specialized Reports • Access to personal Banner data • Working with email, Banner and more through one log in. And later… Dashboard features,performance metrics, score cards

  34. What is Driving This Change? myBerea portals • Question 2b of our Strategic PlanHow can we best serve our students in support of their academic success? • Question 7 of our Strategic PlanHow can we promote a more effective and reflective work culture? • Mission Critical Needs- Data support for decision making- Increasing work efficiency- Easy access to services on campus- Fulfilling the total mission of Berea

  35. Coordinating our EffortsFollowing-through on our commitments

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