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Community Foundations - Denver July 18, 2013

Personal. Portable. Participatory. Pervasive. The Digital Landscape in 2013 and its Impact on Communities. Community Foundations - Denver July 18, 2013 Lee Rainie (@lrainie) Director, Pew Internet Project Email: Lrainie@pewinternet.org. “ Tell the truth, and trust the people”

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Community Foundations - Denver July 18, 2013

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  1. Personal. Portable. Participatory. Pervasive.The Digital Landscape in 2013 and its Impact on Communities Community Foundations - Denver July 18, 2013 Lee Rainie (@lrainie) Director, Pew Internet Project Email: Lrainie@pewinternet.org

  2. “Tell the truth, and trust the people” -- Joseph N. Pew, Jr. http://bit.ly/dUvWe3 http://bit.ly/100qMub

  3. Chelsea Welch Alois Bell

  4. r/atheism

  5. Next-news • Spiritual precepts and atheism • Vigilantism • Privacy rights, publicity rights, and collapsed contexts • Minimum wage policies and employment practices • Corporate social media policies

  6. 3 tech revolutions

  7. Digital Revolution 1: Broadband at home - 66%Internet users overall - 85%

  8. Digital Revolution 2 - Mobilecell 91% … smartphone 56% … tablet 34% 326.4 Total U.S. population: 319 million 2012

  9. Apps > 50% of adults

  10. Digital Revolution 3Social networking – 61% of all adults % of internet users

  11. The social media platforms arts orgs use Source: Pew Research Center’s Internet & American Life Project Arts Organizations Survey. Conducted between May 30-July 20, 2012. N for respondents who answered this question=1,202.

  12. Number of platforms The majority of arts organizations that use social media maintain profiles on at least four different social media sites.

  13. Big Change 1: It has networked people • Moved the basic social unit from tight, close-in groups to far-flung, loose networks • New social operating system of “networked individualism • Enlarged and diversified people’s networks • Prompted a shift in trust from institutions to networks: • Sentries • Evaluators • Audience • NOT MADE PEOPLE LONELY OR ISOLATED!!!!!!!

  14. Big Change 2: It has networked information • Pervasively generated • Pervasively consumed • Multi-platformed • Personally filtered • Participatory / social • Linked • Continually edited • Real-time / just-in-time • Timeless / searchable • Given meaning through social networks and “algorithmic authority”

  15. Big Change 3: It has changed the civic ecosystem • More niches • More topics of discussion (and different “news” agendas”) • More alliances (“peer progressivism”) • More DIY work • More arguments • More disclosure • More surveillance / sousveillance / coveillance • More people in decision-making spaces -- “wisdom of crowds” and the filtering capacity of algorithms into people’s decision making • More evidence of everything humans do: • Love • Hate • Altruism • Stupidity

  16. @poop_strong (Arijit Guha)and Aetna CEO Mark Bertolini

  17. @Poop_Strongand @mtbert(Aetna CEO) • @Aetna has now denied $118k in claims (in just 5 mos) since kicking me to the curb. Gotta preserve that $2 billion annual profit somehow. • From @Aetna: @Poop_Strong We care about our members. We want you to be empowered to be healthy and make informed decisions. • That’s so sweet you want me to be empowered. Does @mtbert care to empower me by paying my $118K and counting in bills? • From @mtbert: We paid hundreds of thousands of $ already. A call is all it takes. • From @Poop_Strong: Does that mean if I call you, you’ll graciously offer to pay my bills?

  18. Twitter Conversation, cont’d • @mtbert Do you think it’s morally justifiable to offer a flawed insurance product that doesn’t cover catastrophes? • @poop_strong Why do you think the premiums were so low? Don’t you look at your policy limits when you buy other insurance (auto)? • Tweets from others ‘friends of @Poop_Strong: • @mtbert I’m concerned that you don’t understand how your industry works. ASU students aren’t given a choice on insurance plans • @mtbert As a dad, if your kid was in school, got cancer & reached their lifetime cap, what advice would you give him?

  19. “The system is broken. I’m trying to fix it.” – Aetna CEO Aetna agreed to pay @Poop_Strong’s $118,000 in medical bills New ASU health plan: No lifetime cap

  20. Meaning of Arijit’s encounter • Transparency and engagement are important in era of social media – sousveillance and coveillance are part of life now • The less powerful can bring their issues to public spaces • Powerful entities can lose control of their message once it’s “out there” • Conversations can bring calls to action

  21. Be not afraid

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