RFO Prevention: The Mayo Story

1. RFO Prevention: The Mayo Story

2. Machine Counter Data Matrix Tagged Items Staff Training Count Policy Leadership Support Staff Buy-in Manual Count White Board

3. How Did We Get Here? • White Boards • Red Rules – Stop Sign • Specific Steps in the Count Policy • “Conscientious Count Campaign” • Human Factors Expert Observations • Financial Effects Analysis • Speak-Up (tucked items)

5. Technology • RFID • Data-Matrix Coded Products • 2 Year investigation and implementation process

6. Changes We Made • Screen shots • Tags

7. Training • Trained Super-Users • On-site Support from the company (1 per specialty with a pager)

8. Financial Implications • Cost per Case:

9. The Sponges • Unique label • Data matrix code • ID number • Virtually impossible to remove label • If cannot scan, can manually enter into the counter

10. Sponge Counter and Software • Color touch-screen • 10 hour battery life • Modifiable user settings • Audio & visual cues • Hand-held or hands-free modes

11. Count In

12. Count Out

14. P a t i e n t e t a f y S