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Customer Relationship Management Sales365cloud 1
I Features of CRM fall into 4 groups > Core functionality > Standard functionality > Enterprise functionality > Niche functionality Customer Relationship Management 1. Core Functionality S Contact Management. S Calendars/Reminders. S Lead Management. S Opportunity Management. S Task Management. S Basic Reporting. 2. Standard Functionality S Lead Tracking. S Employee Vehicwww.sales365cloud.com S Campaign Management. S Email Integration. S Document Storage-Cloud. s Mobile Access.www.cittasolutions.com S Pipeline View. S Social Media Integration. S Custom Reporting. 2
CRM I I 6 “i 0, o ¥ COMMUNICATION DATABASE MARKETING 3. Enterprise Functionality S Sales Automation. S Invoice Management. S Call Center Management. S Email Marketing. S Help Desk Management. Customer Relationship Management . Niche Functionality S Territory Management. S Barcode Integration. S Product Tracking. S Web Forms. Know more aboutSales365cloud 3