Technology in Libraries in the U.S.

1. Presented by Prof. Kristin Vogel Mortenson Center for International Library Programs University of Illinois Technology in Libraries in the U.S.

2. Kristin Vogel Associate Professor Saint Louis University Saint Louis, Missouri Email: kvogel5@slu.edu M.L.S. -- Indiana University, Bloomington, Indiana B.A. -- Earlham College, Richmond, Indiana Introduction

3. The approach • Adult learning principles • Your background is rich with experience and serves the group well if it is incorporated into sessions • You are goal-oriented and self-directed • You are interested in the practical and in topics being relevant to your lives at home • You are responsible for your learning; together we make it happen

4. What are some advantages libraries have now that didn’t occur in the past because the technology is where it is?

5. Automation Context How we structure the organization Types of software in use Today's Agenda

6. Integrated Library System (ILS)‏ Library 2.0 – related technology – such as reader comments, table of contents / review services, etc., blogs, wikis Link resolver software & federated searching E-resource Management software (ERMS)‏ Website management software Tutorial & Video editing software Digital collections Finance/budget management Office productivity software – such as Word, Excel, Access, PowerPoint, calendar, knowledge management systems, email. Key software in libraries

7. “Simple” diagram of system constellation for some libraries Verde by Ex Libris for ERMS ContentDM (supported by OCLC)‏ for digital collections Ariel & Odyssey Voyager by Ex Libris Modules: Acquisitions Serials management Cataloging Circulation & ILL Web OPAC ILLiad (supported by OCLC)‏ WebFeat for federated searching SFX (link resolver) by Ex Libris Content Management Software for Library Website Syndetics for expanded OPAC content

8. -- known as – Integrated Library System (ILS)‏ Automated Library System Library Automation Software Library Management System Historically oriented around management of the physical library collection (i.e. inventory control) Integrated Library System

9. Characteristics: no repetition of data entry, instantaneous display of info across system Integrated Library Systems (ILS)‏ Standard Functions include: • acquisitions, • cataloging & serials management, • circulation, • public interface

10. Integrated Library Systems (ILS)‏ ILS may or may not include: • course reserves (traditional and/or electronic collections of text, audio, & video – for academic libraries predominantly), • e-resources management, • interlibrary service, • digital reference, • materials booking

11. Integrated Library Systems (ILS)‏ Recent directions: • New components in web interfaces • faceted browsing – Ex: NC State catalog (uses Endeca), Queens Library (uses AquaBrowser -- http://aqua.queenslibrary.org/)‏ • relevance-ranked results • user rating or tagging (Ex: Amazon.com)‏ • Embedded reviews and tables of content – • Ex: I-Share (uses Syndetics)‏ • visual navigation (see again Queens Library)‏ • Radio Frequency ID Technology (RFID)‏ • E-resource management • http://www2.lib.ncsu.edu/catalog/?Nty=1&N=0&Ntk=Keyword&Ntt=global%20warming

12. Integrated Library Systems (ILS)‏ Commercial, “Homegrown”, and Open Source • Ex Libris • commercial • Product: Voyager Consortium Catalog: CARLI • Innovative Interfaces • commercial • Product: Millenium Consortium Catalog: OhioLINK • Georgia PINES • Homegrown  OpenSource (ACQ & SER modules are in development.)‏ • Product: Evergreen PINES Catalog

13. ILS Reading Recommendations **For 2007 industry summary – “An Industry Redefined: private equity moves into ILS and open source support emerges” Library Journal, April 1, 2007 http://www.libraryjournal.com/article/CA6429251.html **For 2008 industry summary – “Opportunity out of Turmoil” Library Journal, April 1, 2008 http://www.libraryjournal.com/article/CA6542440.html

14. ILS Reading Recommendations “Next-Generation Library Catalogs” by Marshall Breeding Library Technology Reports, July/Aug 2007 (E-Table of Contents at https://publications.techsource.ala.org/products/archive.pl?article=2604)‏

15. Link resolver software “Link resolver software brings together information about the cited resource, the user, and the library's many subscriptions, policies, and services. For the software to work, the content providers must be willing to participate as Sources (databases or sites that can provide a link from a reference).” The Lure of Linking: Link resolvers are essential to getting optimal usage of electronic content http://www.libraryjournal.com/article/CA405398.html#LinkResolver

16. Link resolver software examples • SFX by Ex Libris (used by CARLI libraries)‏ • SwetsWise Linker by Swets • ArticleLinker by Serial Solutions • WebBridge by Innovative Interfaces • LinkSource by EBSCO • LinkSolver by Ovid • Ulrichs Resource Linker by CSA

17. Link resolver software • Based on OpenURL standards • Developed by Herbert Van de Sompel and Oren Beit-Arie at the University of Ghent (Belgium)‏ • Example URL == http://sfx3.exlibrisgroup.com:9003/library_ID?issn=0021-8537&date=2003&volume=44&issue=2&spage=241 • http://www.library.uiuc.edu/new/index.html

18. Reading Recommendation Why OpenURL? D-Lib Magazine, May 2006 Author’s Abstract The improvement of access to scholarly literature caused by electronic journal publishing quickly led to the wish for seamless linking to referenced articles. This article looks at the evolution of linking technologies with a particular focus on OpenURL, now a NISO standard. The implications for stakeholders in the supply chain are explored, including publishers, intermediaries, libraries and readers. The benefits, expectations and business drivers are examined. The article also highlights some novel, existing and potential future, uses, including increased user-empowerment and possibilities beyond referencing traditional bibliographic material. • http://www.dlib.org/dlib/may06/apps/05apps.html

19. Software examples: CONTENTdm Cumulus 5 Workgroup Destiny Extensis Portfolio FLEXSTOR.db Gallery Systems EmbARK Greenstone Digital Library Software Informix Media Management Insight Software Systems LizardTech - Imaging Software Madison Digital Image Database Slooze The Bulldog Group The Linux Portal Web-Graphics Webware Corp (Mambo) Digital Asset Management • Software that functions parallel to the online catalog for: • Digital slides (art, science)‏ • Video clips • Digital maps, etc.

20. Digital asset collections To explore from Illinois Wesleyan University: • John Wesley Powell Collection of Pueblo Pottery http://collections.carli.illinois.edu/cdm4/index_iwu_enthno.php?CISOROOT=/iwu_enthno To explore at University of Illinois: • Historical Maps Online -http://images.library.uiuc.edu/projects/maps/ • Teaching with Digital Content (resource for teachers) - http://images.library.uiuc.edu/projects/tdc/

21. Another form of digital collections Institutional repositories capture and make available as much of the research output of an institution (i.e. a university) as possible. In the first instance this might include material such as research papers and electronic versions of documents such as theses, but may also include many of the digital assets generated by normal campus life, such as administrative documents, course notes, or learning objects. Key reading: Open Society Institute Guide to Institutional Repositories - http://www.soros.org/openaccess/software/ SPARC The case for institutional repositories - http://www.arl.org/sparc/bm~doc/ir_final_release_102.pdf

22. Reading Recommendation TechEssence • http://techessence.info/

23. Activity – Building connections Take a moment to think about technology at your home library Identify: • One person there whose work using IT you admire - Write down three reasons why • One challenge you’d like to see your library address in the next year - Write down two specific ways you can use this trip to do problem-solving & information-gathering related to that challenge • One strength you have that is an advantage to your home library

24. Some ideas for reading Samples: • The Shifted Librarian -http://theshiftedlibrarian.com/ • Karen G. Schneider’s Free Range Librarian -freerangelibrarian.com/ • Marshall Breeding’s Library Technology Guide blog -- http://librarytechnology.org/ • Also his monthly columns in Computers in Libraries Current Cites • http://lists.webjunction.org/currentcites/ A monthly annotated bibliography of key readings

25. Two Models Centralized technology unit Systems – network, servers, large-scale software Desktop support -- applications Decentralized technology specializations Organizational Structure

26. University of IllinoisUrbana-Champaign

27. Washington University in St. Louis

28. Wellesley College

29. Northwestern University Libraries

30. University of Oregon Libraries

31. Millikin University

32. Examples of areas currently undergoing change: • Technical Services • Digital Collections • E-Resources Management Rapid change influences Organizational Structureand Expertise Needed

33. A Nimble Organization • Encourage cross-unit conversations and mini-projects • Use team-based management to bring together people • Pilot projects – opportunity to experiment with organizational structure • Discover new leaders • Enable rapid response by providing authority to teams