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- a useful metaphor?. ILL. Permanent White Water ( Vaill , 1996 & Covey, 2006). The Constants. Change Choice Principles . (Covey, 2006). The one indisputable fact that characterises organisational life, is that CHANGE is inevitable.
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ILL Permanent White Water (Vaill, 1996 & Covey, 2006)
The Constants • Change • Choice • Principles (Covey, 2006)
The one indisputable fact that characterises organisational life, is that CHANGEis inevitable. (Beverly Alimo-Metcalfe, 2005)
Challenges to Change The greatest difficulty in the world is not for people to accept new ideas, but to make them forget their old ideas! John Maynard Keynes ‘Are you kidding? I like it here!’
Between what happens to us and our response to it... ...is our freedom to choose our response
The main thing is to keep the main thing the MAIN THING
What is the MAIN THING for the Cardiac Rehabilitation Team?
A patient is the most important person in our hospital. They are not an interruption to our work. They are the purpose of it. They are not an outsider in our hospital. They are part of it.We are not doing them a favour by serving them. They are doing us a favour by giving us the opportunity to do so.
3 million people • All Hospitals, Primary Care & Ambulance services • Six content areas • Leadership • Critical Care / Rapid response • Medicines • Healthcare associated infection • Surgical care • General medical and surgical care Campaign Map • Aims • To save 1000 lives • Avoid 50,000 cases of harm • over a 2 year period (2008-2010)
Making a Difference • 852 lives saved by NHS staff in Wales • More than 29,000 episodes of harm have been averted in the first 12 months www.1000livesplus.wales.nhs.uk