1 / 13

The Changing Work Environment: Taking the High Road

The Changing Work Environment: Taking the High Road. Presented by: Gloria Carter-Hicks Hicks-Carter-Hicks, LLC. Types of Change.

jessamine
Download Presentation

The Changing Work Environment: Taking the High Road

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Changing Work Environment: Taking the High Road Presented by: Gloria Carter-Hicks Hicks-Carter-Hicks, LLC

  2. Types of Change • Planned Change – This is an intentional systematic process used to improve the organization’s culture, competencies, leadership, operations, products, services, and technology via a proactive response to internal and/or external factors affecting the business. (Managed) 2

  3. Types of Change (continued) • Unplanned Change – This is a reactionary response to internal and external factors affecting the business. Such a response is tactical, and often an act induced by pressure. (Unmanaged) 3

  4. Reasons for Organizational Change • External Factors • Examples: • Competition • Market Conditions • Economy • Internal Factors • Examples: • Change in Leadership • Change in focus, direction and/or strategy • Need for Organizational Improvements 4

  5. Organizational & Departmental Resistance Remedies • Develop a vision and mission • Establish a strategic plan that supports the mission and vision • Create and execute implementation plans • Develop accountabilities • Develop & implement a communication strategy • Educate employees about the change • Create a process for employee involvement 5

  6. “Show me the money!” Quote Most people hate any change that doesn’t jingle in their pockets.– Anonymous 6

  7. Individual Resistance Remedies • Provide an understanding of why change is needed (business rationale) • Explain how the change will affect the individual (tune into station WIIFM) • Seek feedback, input, and assistance from the individual (participation) • Mutually set goals and objectives • Gain personal commitment and ownership • Share information regularly • Negotiate only when appropriate 7

  8. Change Curve Pre-transitional Productivity Betrayal Search for Solutions P r o d u c t i v i t y Denial Identity Crisis Type of Communication Inspirational Supportive Informational T i m e

  9. High Road: Champion of Change I’m a champion # 1Change Champion 9

  10. Low Road: Don’t be a Victim “Our department is being restructured.” “Please… No more change. I can’t handle the change.” 10

  11. Your Perspective Skeptical Indifferent Emotional Optimistic Innovative Reserve/Cool/Calm

  12. Strategy Business Rationale Planned Change Alignment WIIFM Employee Participation Teamwork Champions Ownership Change Components 12

  13. Contact Information • Gloria Carter-Hicks, President & CEO • 314-286-9940 • info@h-c-h.com

More Related