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What Do Users Want

What Do Users Want. Lesson 2 Group 3 CCU ‘14/’15. Focus Group. Fellow Students and Teachers at IST Abundant use of the cloud Affinity for videogames Will to improve security Also included Alumni Choose a smaller group to work with Based on interviews and contact

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What Do Users Want

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  1. What Do Users Want Lesson 2 Group 3 CCU ‘14/’15

  2. Focus Group • Fellow Students and Teachers at IST • Abundant use of the cloud • Affinity for videogames • Will to improve security • Also included Alumni • Choose a smaller group to work with • Based on interviews and contact • Suggestion by the students to include parents

  3. Inquire the users • Interview and Questionnaire • Provide context before filling form • Unexpected acceptance of informative games • Around 80% of the interviewees • Humble and first to state own mistakes • 100% of interviewees admit having faults and/or misconceptions about security • Willing to learn more • Over 90% admit that there are still new things to learn and incorporate into their security

  4. Inquire the users • Game genre expectation • Around 65% of the inquiries thought of a point-and-click game when asked. • 20% thought of an RPG • Game length • Over 70% believe that information should always be the focus, but that there is no need to stretch the game further

  5. Inquire the users • Balance between fun and message • Over 85% state fun as the catalyst to the message’s success • Delivery of the Information • Over 50% prefer to learn by doing

  6. Scenario • Creating new login credentials • Decide level of security needed • Decide if worthy of true information • Choose e-mail • Work? Games? Junk? • Choose password • Conform to cloud service’s rules • Should I use a recurring password? • Is this password secure enough? • Is this password easy enough to remember? • “Remember Me”?

  7. Scenario • Uploading files to the cloud • What is the photo about? • Should it be uploaded • Who will be able to see it • Is replication and re-uploading possible • Do I have rights over this picture • Is this service trustworthy? • Should there be concerns of leaks • Is my account safe? • Is my password strong enough • Do I want to attach the photo to this account

  8. [Q & A]

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