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FOLLOWERSHIP

FOLLOWERSHIP. Overview. Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992) - Five types of followers Characteristics of Effective Followership Case Study. Followership. Independent, Critical Thinking. Alienated Followers. Effective Followers. Active. Passive.

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FOLLOWERSHIP

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  1. FOLLOWERSHIP

  2. Overview • Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992) • - Five types of followers • Characteristics of Effective Followership • Case Study

  3. Followership Independent, Critical Thinking Alienated Followers Effective Followers Active Passive Survivors Yes People Sheep Dependent, Uncritical Thinking

  4. Followership(Kelley’s Model of Follower Behavior ) Independent, Critical Thinking Survivors Passive Active SHEEP Passive follower Dependent, Uncritical Thinking

  5. Sheep • Passive/dependent, uncritical thinking • Lack initiative • Do not play an active role • Simply comply with any order given

  6. Followership Independent, Critical Thinking Survivors Passive Active YES PEOPLE Conformist follower Sheep Dependent, Uncritical Thinking

  7. Yes People • Active/Dependent, Uncritical Thinking • Readily Carry Out Orders Uncritically • Dangerous if orders contradict standards Example: Person who always says what he thinks leaders want to hear

  8. Followership Independent, Critical Thinking Survivors Passive Active Sheep Yes People Dependent, Uncritical Thinking

  9. Survivors • Right in the middle • Rarely committed to work/group goals • Does just enough to get by • Mediocre performers clogging the arteries of an organization • Example: “ROAD”

  10. Followership Independent, Critical Thinking ALIENATED FOLLOWERS Survivors Active Passive Sheep Yes People Dependent, Uncritical Thinking

  11. Alienated Followers • Passive/independent, critical thinking • Festering wounds in an organization • Criticize, but never offer constructive support

  12. Followership Independent, Critical Thinking EFFECTIVE FOLLOWERS Alienated Followers Passive Active Survivors Sheep Yes People Dependent, Uncritical Thinking

  13. Effective Followers • Active/independent, critical thinking • Problem solvers • Can work with others • Reflect on goals of the organization • Not hesitant to bring concerns to leader

  14. Characteristics of Effective Followership

  15. Exemplify Core Values • Integrity First • Service Before Self • Excellence In All We Do

  16. DecisionMaking • Sound thought • processes • Achievement • through • teamwork

  17. Communication Skills • Listening ability • Reading comprehension • Tactful feedback

  18. Commitment - Displays loyalty • Fully supportive of the mission and leadership - Willing to go the “extra mile”

  19. Problem Solving • Wants to be challenged • Desires responsibility

  20. Organizational Understanding - Can see the big picture - Understands importance of their job

  21. Flexibility • Can adapt and overcome • Remains calm during new challenges

  22. Competence • Never stops learning • Actions speak louder than words • Not afraid to share information

  23. Courage • Stands up for what’s right • Knows when to speak • Knows when to be quiet

  24. Enthusiasm • Passion and Excitement • Positive Attitude

  25. Followership Independent, Critical Thinking Alienated Followers Effective Followers Passive Active Survivors Yes People Sheep Dependent, Uncritical Thinking

  26. Followership Independent, Critical Thinking Effective Followers - Doing, Sharing Alienated Followers Passive Active Survivors Yes People Sheep Dependent, Uncritical Thinking

  27. Followership Leading by Doing

  28. Effective Followership A Can Do Attitude

  29. Followership Independent, Critical Thinking Effective Followers - Cooperative Advocacy Alienated Followers Survivors Active Passive Sheep Yes People Dependent, Uncritical Thinking

  30. Effective Followership Cooperative Contrarian

  31. Effective Followership Collaborative Support

  32. Followership Independent, Critical Thinking Effective Followers - Solution Seekers Alienated Followers Survivors Active Passive Sheep Yes People Dependent, Uncritical Thinking

  33. FollowershipSeeking collaborative solutions

  34. Effective Followership Case Study

  35. Effective FollowershipCase Study How to respond to an uncooperative team member? Employ listening skills and tact to offset negative energy

  36. Effective FollowershipCase Study How to bring in co-workers to help motivate a negative team member? Employ collaborative, positive persuasion, reinforce his or her value to the team and its goals

  37. Summary • Two-Dimensional Model • - Five Types of Followers • Characteristics of Effective Followership • Case Study

  38. Followership “He who cannot be a good follower cannot be a good leader” Aristotle (384 BC – 322 BC)

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