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Some tips on doing management consulting

Master of International Business Consulting Project. Some tips on doing management consulting. Tatiana E.Andreeva. Interacting with client. Typical fears of client’s employees about consulting intervention. They will be punished (fired/ deprived of bonus, etc .)

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Some tips on doing management consulting

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  1. Master of International Business Consulting Project Some tips on doing management consulting Tatiana E.Andreeva Tatiana E.Andreeva

  2. Interacting with client Tatiana E.Andreeva

  3. Typical fears of client’s employees about consulting intervention • They will be punished (fired/ deprived of bonus, etc.) • They will be blamed as incompetent • They will be blamed as being disloyal to company / itscurrent management • Secret information will be publicly revealed • They will have to work hard after CP (probably, they will have to work in a new way) Tatiana E.Andreeva

  4. Pitfalls for consultant • Try to use project / consultants as a tool in their political / power games • Provoke to commit mistake – in order to say that consultant was “bad/guilty” • Middle/functional managers focus on local problems • Client tries to insist that consultant actively promotes his/her vision • «Broken telephone» Tatiana E.Andreeva

  5. Preparing report Tatiana E.Andreeva

  6. report should “fit” the addressee (terms, evidence of logic, “painful points”) • report only for client top-manager/owner or for bigger audience? • be careful in criticizing Client’s values! • try to find “starting point” for your arguments in smth important for/valued by Client Tatiana E.Andreeva

  7. highlight most important ideas, key conclusions – in “fast access zone” • executive summary • highlights in the text • critics should be constructive • suggest ideas/directions for improvement • substantiate your decision/suggestion but mind it might be not the only one • indicate conditions for its successful implication and potential limitations Tatiana E.Andreeva

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