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THE MODERN CLINIC “ALPHA HEALTH CENTER” AND ITS SARATOV. AUGUST 2012 . ABOUT PROJECT “ALPHA HEALTH CENTER”. Project goal: the satisfaction of the Russian population in quality and affordable medical care using advanced medical and information technology.
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THE MODERN CLINIC “ALPHA HEALTH CENTER”AND ITS SARATOV AUGUST2012
ABOUT PROJECT“ALPHA HEALTH CENTER” Project goal: the satisfaction of the Russian population in quality and affordable medical care using advanced medical and information technology. The Project’s Geography : Now the network is represented by 10 clinics. Health Center at Moscow, as well as multi-disciplinary medical centers in Perm, Kirov, Samara, Saratov, Yaroslavl, Nizhny Novgorod, Tyumen, Murmansk, Yekaterinburg, Berezniki 2008 2009 2010-2011 2012-2013 • Yekaterinburg • Moscow • Rostov-on-Don • Chelyabinsk • Voronezh • Krasnodar • Omsk • Volgograd • Irkutsk • Khabarovsk • Kazan • Novosibirsk • Samara • Saratov • N. Novgorod • Yaroslavl • Tyumen • Murmansk • Moscow • Perm • Kirov
CLINIC "ALFA HEALTH CENTRE" , SARATOV • Birthday: june21th of2010 ; • Clinic address: prospect Kirova, 15/1, Saratov Russian Federation; • Square: 2 129 м2 (4 flats); • Number of Employees: 155; • SERVICES: full range outpatient services, day hospital, surgery, dental office, home help; • CAPACITY: 740 pers. / Day. 2009 2010-2011
CLINIC’S EQUIPMENT The clinic is equipped with modern medical equipment manufacturers: General Electric Healthcare, Hitachi, Olympus, Schiller, Portec, Melag and Fimet. Used for research: Universal system of expert class Logiq 7, increasing the accuracy of diagnosis in all types of ultrasound; Digital radiography GE DR-F flat-detector free positioning; X-ray machine I-Max Touch to study the jaw can get high quality images at a significantly reduced radiation dose. 2009 2010-2011
Clinic staff are recruited after a multistage selection, it ensures high professional and ethical standards of our experts; The unique system of motivation clinics commended the staff not the volume of services provided, and by their quality, enabling our customers to optimize their costs and save time for treatment, avoiding unnecessary prescriptions; The clinic provides regular training of medical staff, our doctors could be trained at Boston Medical Academy; The internal company policy defines a respectful and trusting relationship management to employees, as equal members of the team that creates employee loyalty to the clinic and improve the quality of their work. Clinic staff
INFORMATION SYSTEMS 2008
CLINIC "ALFA HEALTH CENTRE" , SARATOV Medical Information System - Schedule of work of doctors - Reception of patients - Site visits to patients - Seen in offices - Medical records and reports - Expendables - Offices - Departments - Prices - The time allowed for the service 2010-2011
INFORMATION SYSTEMS 2009 2010-2011
Service. Convenience • Availability of internet site of the company with the ability to make an appointment to see a doctor skilled in any clinic • Around the clock, seven days a week www.alfazdrav.ru • SMS confirmation of an appointment, a reminder of the records prior to the visit • Informing about the current activities and programs in each division • Page clinics on the website of the company • SMS Notifications • Informational brochures in the clinic • Oral informing employees Registry • Dealing with complaints • PLANNED • Subscribe by e-mail the results of laboratory tests • Free internet access in the clinic WIFI 2009 2010-2011
CONTROL SYSTEM • CONTROL SYSTEM Unified system of quality control of services designed specifically for clinics "Alpha Health Centre" company General Electric Healthcare, ensures that Each clinic network in any city patients receive medical services that meet most stringent standards. • Regular assessment of the work of medical staff is not only an appropriate medical with established standards, but the quality of customer service at every stage. • Doctors “Alpha - Health Center "not only account patient's treatment plan, but necessarily monitor its implementation 10
CONTACT INFORMATION Address of the clinic: Saratov, Kirov Prospekt, 15/1 Hours of operation: Mon-Fri: 8:00 to 21:00 Sat: 9-00 to 18-00 The Director: SayfetdinovaVladaValerievna e-mail: SaifetdinovaVV@alfastrah.ru phone: tel. +7 (8452) 30-91-91 www.alfazdrav.ru