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TRANSITON TURNING OBSERVATIONS into INSIGHTS

In this activity, participants share and reflect on their observations, choosing the most surprising, in-depth, unique, confusing, and strange ones. They then explore the needs and meaning behind these observations and make their artifacts shareable. Finally, the team shares their stories and learnings about the people they met, morning routines, and pit stops.

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TRANSITON TURNING OBSERVATIONS into INSIGHTS

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  1. TRANSITON TURNING OBSERVATIONS into INSIGHTS

  2. WE ARE HERE

  3. HOW’D IT GO?

  4. Individually, choose 5 observations worth sharing: • the most surprising • the one you feel has the most depth • the one linked to a user most different than you • the most confusing • the strangest REFLECTION(10 min) Reflect on each: • why did you choose this one? • what need does it suggest? • focus on needs, activities & meaning Make your artifacts sharable: • grab your photo, sketch or post it • rewrite, redraw, or re-interpret so you can share it with a large group

  5. SHARE YOUR STORIES(45 min) As a team, post & share your observations: • as you make a posting, share your most potent stories include… what you learned about the people you met what you learned about morning what you discovered about pit stops • rotate through the group until all of the artifacts are up on the wall • use post-its to annotate your artifacts as new thoughts emerge

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