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Discover the history of employee ownership through the inspiring journey of John Lewis Partnership, a renowned business model since 1864. Explore the correlation between engaging employees, achieving happiness, and ensuring a thriving and successful business. Learn how recognizing, respecting, and working together with employees can lead to outstanding customer experiences and lasting competitive advantages.
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Employee OwnershipAustralia and New Zealand Melbourne, 10th May 2012
Sir Stuart Hampson Chairman, 1993-2007
History and soldiers • Lunch and Heathrow Terminal 5 • Princess Diana and electric fans • Home-made apple pie • Happiness
The John Lewis Partnership John Lewis & Waitrose
1929 John Lewis Partnership “owned by the staff, for the staff”
2011 JOHN LEWIS PARTNERSHIP • Sales of £8.7bn • 81,000 employees (Partners) • Profits of £354m • Partnership Bonus of £165m • 14% of pay
Verdict business researchWhich? consumer magazine“Britain’s favourite retailers No 1 and No 2”
The Partnership’s ultimate purpose is the happiness of its members, through their worthwhile and satisfying employment in a successful business.
The Partnership’s ultimate purpose is the happiness of its members, through their worthwhile and satisfying employment in a successful business.
The Partnership’s ultimate purpose is the happiness of its members, through their worthwhile and satisfying employment in a successful business.
The Partnership’s ultimate purpose is the happiness of its members, through their worthwhile and satisfying employment in a successful business.
The Partnership’s ultimate purpose is the happiness of its members, through their worthwhile and satisfying employment in a successful business.
Recognise others Be honest Give respect Show enterprise Work together Achieve more
History and soldiers • Lunch and Heathrow Terminal 5 • Princess Diana and electric fans • Happiness • Home-made apple pie
Employee ownership Engagement and HappinessLasting competitive advantageExcellent customer experience