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SUH Incorporated. Executive Briefing. SUH Business Opportunity. I.T. solutions are needed to improve SUH’s ability to operate Sales Support team would benefit from any enterprise wide implementation. Improvement areas include: Updated technology Product training Better information storage.
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SUH Incorporated Executive Briefing
SUH Business Opportunity I.T. solutions are needed to improve SUH’s ability to operate Sales Support team would benefit from any enterprise wide implementation. Improvement areas include: • Updated technology • Product training • Better information storage
Proposed Solution • After analyzing the information & application needs of SUH the following • Solution is proposed: • Incorporate a Knowledge Management System
Benefits of Knowledge Management System The following are capabilities and components of a knowledge portal: • Single point of access to corporate data • Collaboration tools • Community work areas • Categorizes data & information • Personalized view of news & data
I.T. Best Practices • Project Management • Following SDLC • Maintaining IT Infrastructure
Implementation Process cont. During the application design phase of SDLC the following approach assists with systems designs: Prototyping (rapid development & testing of working models)
Hardware & SoftwareComponents • Hardware: - Servers & Mainframes • Software: • Webserver • Database • Applications
Telecommunication Services • Organizations capable of building, designing websites • Installation services • Maintenance of system applications
Testing and Training • Testing of the systems will occur throughout design • Look for errors within system • Train people to operate and use system • Convert employees from old system to new Business System • Create training programs