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1. Initial Advice and Guidance Presentation by Alex Pilkington
Marketing Manager
Acorn Training Consultants Ltd
2.
Acorn provide employer responsive,
learner friendly training
for the over 16’s.
3. Work Based Learning Government funded work based learning delivering a range of Apprenticeships and NVQ’s to employed adults and young people throughout Derbyshire
4. e2e post 16 provision supporting the NEET group in gaining Level 1 qualifications, work experience and work related skills
5. Ivan Lewis, Parliamentary Undersecretary of State for Skills and Vocational Education in his foreword to the Information, Advice and Guidance for Adults National Policy Framework and Action Plan (2003) “We believe that users of IAG services are entitled to a high standard of delivery wherever and however they access IAG services. The Government wants all providers of publicly funded IAG services to adults to demonstrate their commitment to high standards of delivery”
6. Acorn’s OFSTED report 2007 Good advice, information and guidance is provided by tutors
Acorn provides learners with good pastoral support and practical help to overcome barriers to learning
Some learners benefit from well planned additional training to improve their literacy and numeracy skills. This is provided by tutors and, if required, specialist support
7. cont…
What learners liked:
‘My tutor helped me discover what I want to do.’
‘The good advice.’
‘Acorn helped me to develop my confidence.’
‘Staff are friendly and helpful.’
8. Acorn’s Matrix Assessment Report 2007, summary Information, advice and guidance is embedded into the training services that it delivers
Acorn have a strong ethos around meeting the needs of the learner
The overriding ethos of support is demonstrated through a caring and professional approach
The values espoused by the organisation are lived and breathed by the staff and not just paid lip service to. This is reflected in the support provided to people both in and out of the organisation and is central to their success
The organisation has an extensive range of referral and signposting information
9. Quality Information Up to date
Wide ranging
Easy to understand
Accessible
10. Information required Local learning and work opportunities
Current incentives, grants and funding
Benefits and agencies
Work tasters and work experience
Job vacancy information
Access to databases
Disability and employment issues
11. Accessibility Printed materials – clear and concise
Audio visual – video screens
IT – user friendly website
Face to face – trained front line staff
Verbal – telephone, hearing loops
Translations – alternative languages/signing
12. Frontline Staff Competent front line staff are essential
Identify needs
Offer individually tailored advice and guidance
Signposting to alternative providers and organisations
13. cont… Good listening and questioning skills
Accessible
Knowledgeable
Impartial
Friendly
Supportive
Work with other agencies
14. Further support Enabling – applying for jobs, writing CV’s, completing application forms and writing letters
Signposting to relevant organisations – Connexions, JobcentrePlus, other providers
Specialist – Disability, learning needs/difficulties organisations and support groups, transport and accessibility
15. Key advice requirements Taking into account personal circumstances
Disability, transport, family/caring commitments
Identifying basic skills
Literacy, Numeracy, Language
Labour market information
Local opportunities for employment
Financial and funding issues
16. In summary… Ensures a flow through of quality candidates
Reflected in success rates
Employer satisfaction and repeat business
Excellent learner feedback
Company growth