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CAREER INFORMATION, ADVICE AND GUIDANCE IN SCOTLAND

CAREER INFORMATION, ADVICE AND GUIDANCE IN SCOTLAND A framework for service redesign and improvement December 2010. Aim of this presentation. Some Scottish Policy Background Outline where Career IAG in Scotland is now – and where we want to be How we will redesign careers services

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CAREER INFORMATION, ADVICE AND GUIDANCE IN SCOTLAND

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  1. CAREER INFORMATION, ADVICE AND GUIDANCE IN SCOTLAND A framework for service redesign and improvement December 2010

  2. Aim of this presentation • Some Scottish Policy Background • Outline where Career IAG in Scotland is now – and where we want to be • How we will redesign careers services • Our next steps

  3. The Government’s Approach

  4. The Government’s Purpose “To focus Government and public services on creating a more successful country, with opportunities for all of Scotland to flourish, through increasing sustainable economic growth.” First Minister

  5. National Performance Framework

  6. The Skills for Scotland Series • Skills for Scotland: A Lifelong Skills Strategy (2007) • Skills for Scotland: Accelerating Recovery and Sustainable Economic Growth (2010)

  7. CAREER IAG IN SCOTLAND – A framework for service redesign and improvement • improving services; providing better access and enabling self service through online tools and through improving existing careers services • Our future vision

  8. Strengthening Partnership & Maximising Impact • Strong experience in partnership working • We must ensure that we are having sufficient impact and improved outcomes for those who use career services.

  9. Support for Individuals • Raising aspirations for all • Supporting Young People • Supporting Parents • Support for Adults

  10. Support for Employers • Changing and challenging economy • Easier Access to IAG and LMI • Developing the Workforce • Supporting Skills Development

  11. Redesigning the provision of Career IAG Focussing on: • information being provided for all through self service on-line tools; • advice being provided through diagnostic tools, again mostly self service with some support to access them where required through on-line support and telephone contact centres; and • face-to-face guidance being provided in appropriate circumstances, to those who are most vulnerable and in need of support.

  12. Traditional Career IAG Web site Organisation/Practitioner led Quick fix “Stand alone” Exclusively delivered by Career Professionals Directive Single channel – face to face New Career IAG delivery Web service User/Self managed approach Skills development (lifelong) Integrated with Curriculum Delivered through range of partners and career professionals Enabling Multi-channel approach Career Service Transition

  13. Questions? martin.mcdermott@scotland.gsi.gov.uk

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