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JindalX is Indiau2019s leading call center outsourcing company in India, customer support services company focused on customer support outsourcing services, call center india outsourcing, business process outsourcing services delivering awesome customer experiences for its clients.<br>Visit us: https://jindalx.com/customer-experience<br>
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WELCOME TO JINDALX JindalX started as a technology and intelligence arm of one of the largest manufacturing business houses in India. Our solutions have evolved with the evolving industry dynamics, factoring in the macro trends, consumer behavior and a transformed technology landscape. We understand that manufacturing requires support which is flexible, agile, scalable and diligent. We have designed, implemented and promoted self-service customer support options that allow easier and faster resolutions. Understanding that customers also value a personalized interface, we provide traditional voice and chat channels whenever they need and ensure they have an affable and outcome based engagement. https://www.jindalx.com
SOLUTIONS Vendor Onboarding Customer Experience Our teams undergo intense training to understand your products, customer behavior and patterns to deploy support solutions, which enhance customer experience and their perception of your brand. We deliver optimum support service on pre-purchase and post-purchase customer requirements such as onboarding, installations and repair. We manage and collaborate with retailers, on-field service agents and your business operations to develop personalized customer support models. https://www.jindalx.com
HIGHLIGHTS Agility Resource Management Capability and capacity to manage and excel on multiple lines of business under one roof Agility in managing operations, which enabled us to support a 400% growth with an addition of 11+ LOBs, all in a single quarter. Deliver-to-Action Efficient workforce management with a proven capability to manage large scale seasonal volume fluctuations https://www.jindalx.com
CONTACT US JindalX is India’s leading services company focused on delivering awesome customer experiences for its clients. With our focus on continuous innovation, out-of-the-box solutions, and being enablers for our customers, we find the missing ‘X’ that propels us as partners towards ‘Xponential’ growth. 28, Shivaji Marg, Najafgarh Road, Moti Nagar, Delhi – 110015 info@jindalx.com +91 11 4209 4400 https://www.jindalx.com