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ICT in Tripura – Status and the Way Forward. Presentation by: Department of IT, Govt. of Tripura. Structure of the Presentation. Introduction E-Governance National e-Governance Plan (NeGP) IT Infrastructure E-Governance Applications IT Education IT Industry Telecom Infrastructure
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ICT in Tripura – Status and the Way Forward Presentation by: Department of IT, Govt. of Tripura
Structure of the Presentation • Introduction • E-Governance • National e-Governance Plan (NeGP) • IT Infrastructure • E-Governance Applications • IT Education • IT Industry • Telecom Infrastructure • The Way Forward
Introduction • IT Policy, 2000: The IT Policy has 3 broad objectives, namely: • Promotion of e-Governance for efficient and effective delivery of Govt. services. • Promotion of IT Education for development of human resources for IT. • Promoting investment in IT industry in the State. • Administrative set-up: • Directorate of IT was set up in April, 1999, followed by formation of Tripura State Computerisation Agency (TSCA) in 2001.
National e-Governance Plan (NeGP) • Comprehensive Plan for creation of IT infrastructure and delivery of e-Services • Encompassing all levels of Govt. – Central, State, Local Bodies. • With a vision to make Government services available to the citizen at their door-steps. • Mission Mode Projects: Some e-Governance applications identified for implementation in Mission Mode • Central MMPsin respect of areas exclusively under the domain of the Central Government. • State MMPsin respect of areas under the domain of State Govts. • Integrated MMPs like CSCs, e-Procurement, India Portal etc.
IT Infrastructure Projects… • State Wide Area Network (SWAN): • State-wide computer data/ voice/ video network set up on OFC backbone. • Connects State HQ, District HQs, Sub-divisional HQs and Block HQs; 61 PoPs; about 200 IP phones. • BSNL is the bandwidth provider; PoPs are connected through 2 Mbps Leased Lines; upgraded to 4 Mbps for connectivity between State and Districts. • NIC is the implementing Agency and the network operator; total project cost over 31.21 crores. • 87% uptime during July, 2010; performance being monitored through Third Party Auditor (TPA) and State Level Committee. • Tripura is 6th State in the country to implement SWAN and first State to have TPA.
IT Infrastructure Projects… • Agartala City Area Network (ACAN): • Horizontal Connectivity at State HQ: • OFC – 17 Office Complexes. • BSNL Lease Lines – 12 Offices. • RF Link – 76 Offices. • Capital Complex: Secretariat and State Guest House connected; High Court and Assembly to be connected shortly. • Used for high speed data, audio & video communication. • Fully integrated with SWAN; 400 Nodes and 190 IP Phones; Bandwidth - 1 Gbps and 10 Gbps. • Consultant-TCIL, Implementing Agency-HCL Comnet • Project Cost: Rs 8.00 crores.
IT Infrastructure… • State Data Centre (SDC): • Central Repository for Data for e-Governance applications; Capacity- 16 TB; Project Cost- Rs.40.05 crores. • Sify Technologies selected as the Agency for setting up and operation of the Data Centre for 5 years. • Installations completed; expected to be commissioned shortly. • State Service Delivery Gateway (SSDG): • SSDG is a Service Exchange that acts as standards-based messaging service and provides seamless operability and exchanges of data across Departments; a single-point delivery point for all e-services; Project Cost- Rs.9.30 crores. • RFP issued for selecting the implementing agency.
IT Infrastructure Projects… • Community Information Centres (CICs): • Set up in each Block to provide e-Services to citizens. • Activities include providing access to e-Services, computer training, internet surfing; data support for RD functions of the Block. • Community Service Centres (CSCs): • To function as outlets for delivery of e-services to citizens at village level. • 145 CSCs to be set up, each catering to 6 villages; 44 CSCs already operational; rest to be operationalised during 2010-11. • BSFL is the agency for implementing and running the CSCs; Central Govt. to provide Viability Gas Funding for 4 years.
IT Infrastructure Projects • Capacity Building: • GOI providing support for limited period till States build their own capabilities; Project Cost- Rs.7.36 crores. • Technical manpower support in the form of 4 Consultants; to function as State e-Governance Mission Team (SeMT); PWC Team has been functioning as SeMT since January 2010. • Other Projects: • Video Conferencing: District HQs connected to State HQ; Desktop-based Video Conferencing facility also provided using high-speed SWAN connectivity.
e-Governance Applications… • e-Hospital (Hospital Management System): • Web-enabled, work-flow based comprehensive IT solution implemented in Agartala Govt. Medical College & Hospital; first Govt. hospital in the country to do so. • Developed by NIC; being replicated in other Govt. Hospitals. • Tele-ophthalmology (Vision) Centres: • Vision Centres set up in Blocks to provide eye-care to patients at door-steps; linked to State Hospital through Telemedicine infrastructure. • 37 Centres set up so far; over 66,000 patients screened. • Unique Project implemented by Tripura; got National e-Governance Gold Award for 2009.
e-Governance Applications… • Tele-medicine: • District Hospitals/ Sub-divisional Hospitals/ CHCs/ PHCs are being connected to State Hospitals through Tele-medicine infrastructure in a phased manner. • 17 Health institutions covered under the Project; over 10,000 patients treated. • Online Blood Donor Information System: • Available on the net; a citizen can see the stock status of blood in various blood banks, search for donor of his blood group and can be a voluntary donor himself.
e-Governance Applications… • e-Poursabha (Agartala Municipal Council): • Tax Collection System computerised; Citizens can access details of property tax and water tax, birth & death registrations etc. on net; efforts being made to implement web-based integrated solution. • AMC is the first Municipal body in North East to go for IT-enabled services to citizens. • Energy Billing System: • Energy Billing offices have been computerised; web-based application; 56 out of 65 Energy Billing offices covered. • Billing and consumer details available on net; Efforts being made to start online payment facility. • CSI Special Recognition Award for 2009.
e-Governance Applications… • e-Suvidha: • Work-flow based, web-enabled application in SDM offices. • 22 Services offered through single window; services include issues of various Certificates. • Vahan Sarathi: • Functions of Transport Department like issue of Driving Licence, Vehicle Registration etc. computerised; Smart Cards being issued; Citizens may see status over internet. • Project implemented in PPP Mode.
e-Governance Applications… • Land Records: • Land Records being computerised; Application developed and updated by NIC from time to time. • The system is operational in 28 out of 31 DC circles. • Process of Digitisation of Maps started. • Computerisation of Registration: • Project initiated in 2006 in 4 registration offices of West District, namely, Bishalgarh, Sadar, Khowai and Sonamura. • Software called ‘CORD’ developed by NIC. • Project needs to be extended to other registration offices.
e-Governance Applications… • e-Panchayat: • One of the State Mission Mode Projects (MMPs); aims at taking computerisation upto GP level. • DPR for Rs.36 crores prepared through the consultants, 3i-Infotech; Currently, BPR is under process. • Services to be offered include issue of various Certificates, Applications for Pensions, NREGA Job Card, Ration Card, RoR, Utility Bills, etc. • CCTNS: • Crime and Criminal Tracking Network System (CCTNS) to be implemented by Home (Police) Deptt. • DPR prepared by NIC; steps initiated for implementation.
e-Governance Applications… • e-Procurement: • Process on for introducing e-Procurement under PMGSY. • Application devised by NIC; further steps to be taken. • Finance: • Commercial Taxes: Application developed by GOI, Ministry of Finance for the North East, through TCS, being used at present; process initiated for introducing a more comprehensive solution through NIC under State MMP for Commercial Taxes. • Treasury/ Budget: Application developed by RITES being used at present; NIC has devised a more comprehensive solution – under consideration of Finance Department. • Employee/ Pensioners’ Database: RFP issued.
Other e-Governance Applications… • Education: • ICT School Project: started in 2007; e-Learning Software being used in about 400 schools to educate Class VI-VIII students. • EduSAt Project: started in 2007; Satellite interactive terminal installed and operational in 50 schools. • e-PSC: • TPSC is using the application for online submission of applications by the candidates for recruitment. • Social Welfare: • ICDS MIS System; Database of Disabled Persons; Pensions System.
IT Education… • Initiatives in Govt./ Private Sector: • Tripura University, NIT and TIT offer B. Tech./ BE in Computer Science/IT, M. Tech, MCA courses. • ICFAI University also offers B. Tech/ BE in Computer Science/IT. • 5 General Colleges offer BCA/ DCA Courses etc. • Women’s Polytechnic is running Diploma Course in Computer Science/IT. • ETDC is also running a computer course. • IT courses have also been introduced in a number of ITIs. Women’s ITI, Indranagar is being developed as Centre of Excellence in IT. • Several private institutions are also offering IT Courses.
IT Education • REILIT: • Regional Institute of e-Learning and IT (RIELIT), Agartala, is a unit of the DOEACC Society of MCIT, GOI; 11th Centre of DOEACC in the country. • Full-fledged Campus of RIELIT being set up at Khayerpur near Agartala at a cost of Rs.45 crores on 15 acres land provided by State Govt.; Completion by 2012; To conduct various IT courses including BE/ B.Tech. in Computer Science/IT, BCA, MCA etc. • Meanwhile, temporary campus started functioning at Agartala, offering short-term courses; 571 students enrolled. • Training for NAC Test: • Project taken up for training about 3,500 SC/ST/Women candidates for taking up NAC (NASSCOM Assessment of Competence) Test. • 4 Centres operational; about 900 candidates trained so far.
Promotion of IT Industry • Special Incentives for IT Sector: • Tripura Industrial Investment Promotion Incentives Scheme (TIIPIS), 2007 provides an additional incentive for IT Sector (over and above incentives available to other sectors) . • Partial reimbursement of floor space rentals on tapering basis for 5 years (starting with 50% of floor space rentals in first year and progressively declining to 10% in fifth year). • Setting up of an STP: • An STP proposed to be set up at Indranagar. • DPR prepared by STPI; Estimated Cost: Rs. 37 crores; Likely to have total space of around 70,000 sq. ft. • Implementation to be started shortly.
Telecom Infrastructure • Geographical Coverage: • All Districts/ Sub-divisions/ Blocks covered by Landline/ Mobile/ WLL Services; OFC network extended to all Block HQs. • BSNL implementing WiMAX Broadband is a massive way to extend services to remotest parts of the State; Phase-I (21 Sites) launched on 09.09.2010; Phase-II (15 Sites) expected to be commissioned by 31.01.2010. • Penetration of Telecom Services: • BSNL: Landline: 62,968; WLL: 34,454, Mobile: 2,79,605; 3G Connections: 4,926; Total: 3,81,953. • Other Telecom Operators: Over 8 lakhs connections.
The Way Ahead • e-Governance: • Completion of all on-going IT infrastructure projects and development of new e-Governance applications, with the ultimate objective of delivering all Govt. services electronically. • IT Education: • Continue and support all Govt./ Private efforts to spread IT Education in the State and in particular, taking IT Education to grass-root level through CICs/CSCs and involvement of PRIs. • IT Industry: • Create required infrastructure in the form of IT Park/ STPI to facilitate investment. • Telecom Infrastructure: • Improvement in coverage and quality of services, esp. in the remote parts of the State.