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Learn about roles and processes of veteran volunteer certification, responsibilities, rewards, and volunteer of the year criteria.
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Welcome Nicole Clapp, VA&R National Chairman 2017-2018 Chrystal Daulton, National VA&R Program Coordinator Pat Kranzow, National VA&R Vice Chairman 2017-2018, National VAVS Representative Sharon Neville, National VA&R Committee Member 2017-2018, National VAVS
Volunteer Pledge “As a hospital volunteer of the American Legion Auxiliary, I pledge loyal service to the hospital and veterans I serve. I will keep confidential the activities in and around the hospital, and under all circumstances conduct myself to bring honor and prestige to the organization.”
Certification • Difference between Reps/Deps and Associate Reps/Associate Deps • Role of Department President • Role of the Department Secretary • Role of the National Program Coordinator • Role of the Certifying Official • Role of the VAVS National Representative
Certification Process • Department President appoints a Regularly Scheduled (RS) Volunteer (or a member willing to become RS) who will complete the orientation at the earliest opportunity, to include placement into the Voluntary Service System • Her selection will need to be willing to do (among other things) the following • Regularly attend local VAVS Committee meetings • Initiate and conduct an Annual Joint Review (AJR) • Department Secretary will fill out certification form online and submit to National Program Coordinator (Chrystal)
Certification Process Cont’d • Program Coordinator will present form to Certifying Official (Current National President) for approval. • If approved, Program Coordinator will send signed certification form to VA and a copy to National VAVS Representative Pat) • If Local VAVS Chief accepts certification • Contacts newly appointed local Reps & Deps • Provides general orientation and training • Provides calendar of VAVS Committee meetings • Maintains communication regarding activities of the local VAVS program including a “Needs List” • Provides the “Volunteers By Organization” report to local Representatives on a monthly basis and to appropriate National Representatives on a quarterly basis
Certification Process Cont’d • National VAVS Representative contacts new Reps and Deps • Provides Welcome Letter • ALA VA&R Guide • VA Handbook • Preconvention VA&R Meeting PowerPoint
Communicate with Chrystal • Send all VAVS certifications to Chrystal • fax – 317-569-4502 • cdaulton@alaforveterans.org • 317-569-4500 • The department secretary will be cc’ed on email to facility containing the signed certification form. Please keep this form for your records.
Rep and Dep Responsibilities • Veteran Health Care • ALA Brand and Behavior • Confidentiality • Professional Behavior • Dress and Attitude • Compassion, Dignity, Respect
Rep and Dep Responsibilities • Complete orientation & training to become an RS volunteer • Assist with improving the VAVS program • Provide input/feedback to VA staff & VAVS Committee • Recruit volunteers • Promote donations of financial & material goods • Advise & inform organization of VAVS and VA issues and concerns • Attend and participate in VAVS Committee meetings • Assist in the removal of organization’s volunteers when necessary • Serve on subcommittees and task groups • Maintain organization’s records (hours, donations) • Coordinate facility activities and projects • Conduct Annual Joint Reviews
COMMUNICATE WITH PAT • See that she receives minutes and attendance • See that she receives AJR • She and Chrystal will troubleshoot
WHAT IS DEFINED AS INADEQUATE PERFORMANCE OF A REP OR DEP BEING CONSIDERED FOR RE-CERTIFICATION? • Poor attendance at VAVS Committee meetings • No task group involvement and/or no involvement in another VAVS assignment • Lack of communication with local units in facility’s coverage area • Not scheduling or completing the Annual Joint Review • Unable to resolve or deal with local program or personality problems • No established goals • No attempt arranging visits to the facility by organization’s officers/members • No attempt to involve VAVS at organization’s state or local meetings • Displays no initiative or evidence of leadership
REWARDS • Perfect attendance card • 10,000 and 20,000 hour Award • Volunteer Recruitment and Service Award • Volunteer of the Year
VOLUNTEER OF THE YEAR • NAC: National Advisory Committee • Makes recommendations to VA Recognizes Male and Female Volunteer of the Year • Nominees for this award must participate in established VAVS assignments, serve as Regularly Scheduled volunteer and meet one of the following criteria: • Volunteer with hospitalized Veterans; • Volunteer with Veterans at Outpatient Clinics; • Volunteer with Veterans in Community Living Centers; • Volunteer with homeless Veterans; .
VOLUNTEER OF THE YEAR • Volunteer with Veterans and Veterans groups in the community; • Host Veterans’ functions in the Lodge, Post, Chapter, i.e. Memorial Day, 4th of July and Veterans Day observances, etc. that qualify as a VAVS assignment; • Host Veterans’ functions outside the Lodge, Post, Chapter i.e. fishing trips, day at the races, sporting events, etc. that qualify as a VAVS assignment; • Visit Veterans confined to their homes as a VAVS assignment; • Adopt-A-Veteran.
VOLUNTEER OF THE YEAR • NOMINATIONS: • MUST BE SUBMITTED IN NARRATIVE FORMAT. • NAC Volunteer of the Year Award Nomination Support Form should be included. • narrative is not to exceed 500 words. • Letters of recommendation may be submitted with the narrative. • VA Staff making recommendations for this award must send the nomination to the American Legion Auxiliary National Deputy Representative for preliminary judging. • November 1, 2018 is the date by which nominations must be received.
VOLUNTEER OF THE YEAR • ALA’s selected nominee will be forwarded to the NAC for further consideration. • She will also be recognized at the next ALA National Convention. • The NAC Selection Committee determines the grand winner. • She will be presented with an inscribed plaque at the annual meeting of the NAC. • The 2019 meeting will be held in San Antonio, Texas . • April 29 -May 4
Communicate - We Can Help! • If there are any changes to your rosters • If there are issues or concerns • If there are any questions