Sentek Distributor Webstore

1. Sentek Distributor Webstore Online Ordering Instructions

2. Introduction • Sentek is replacing the Excel order forms with a web based online store. • All current products and any new products will be available to purchase online. • The “webstore” is accessed through the Sentek website at www.sentek.com.au • Only distributors will be able to access to the webstore to purchase products • The public will be able to view items without prices as a product brochure • The webstore will also act as a source of instant information on your account and order status.

3. Accessing the Webstore • To access the webstore, • log on to Sentek’s website at www.sentek.com.au • From the menu on the left, click on “Distributor Webstore”

4. Public Access • The public can browse through the menu and view the products without needing a login. • In this view, no pricing is visible and no orders can be placed. • The webstore then acts as a product brochure

5. Logging on to the Webstore • Click in the box “Login Name” and type your login name • Click in the box “Password” and type your password • Hit the “login” button • Both Login Name and Password are supplied by Sentek

6. Navigating around the Webstore • Once you are logged in the appearance of the site will change. • The buttons along the top take you to pages with more detailed information on your orders or account • The menu on the left allows you to browse through the product range • The column on the right shows items in your shopping cart

7. Placing an Order • To place an order, the desired products must be selected from a list and placed in to the “shopping cart”. • There are three main ways to find the desired products • Navigate through the product tree • Quick Order • Search • These three ordering methods can be used together throughout the ordering process.

8. Navigate through the Product Tree • The product tree is an expandable menu containing all of Sentek’s products. • To access one of the menus, click on it with the cursor. • When the main menu opens, it will reveal subsections that can also be accessed by clicking with the cursor.

9. Navigate through the Product Tree • Products appear on the page under the end subsection

10. Navigating through the Product Tree • Along with each product listing is • Part number • Picture • Description • Price

11. Navigating through the Product Tree • By default there are 6 items shown on each page. • To display all the items listed under the category, click the “Show All” box. • All the items will then be shown on the one page. • To see items further down the page, use the scroll bar on the webpage, or the scroll wheel on your mouse.

12. Order an item through the Product Tree • To order an item on the page • Find the item and confirm the part number • Enter the required amount into the amount box • Click the “Buy” button • This places the item in the “shopping cart”, it does not purchase the item yet Repeat process with other required items.

13. Quick Order • The Quick Order section allows you to find items using the part number • To access, click on the “Quick Order” section in the menu

14. Quick Order • The Quick Order screen includes a section for • Part Number • Description • Quantity • Individual Price • Total Price

15. Quick Order • To order an item: • Type the part number into the “item number” box • The item description will automatically appear

16. Quick Order • Enter the required amount in “Quantity” • The price for one unit of the item will automatically appear • The price for the total amount you have ordered will automatically appear

17. Quick Order • To order another item, click in the next line down and repeat the process • As each line is finished more lines will automatically appear to enter more items

18. Search • Use the “search” function to find an individual item. • Click in the “Search” box and type. • Click “Go” to search • You can search by • item name • part of the item name • part number

19. Search • Searching by part of the item description will result in all items with the search words in the title being found. • In this case the search words were “access tube” and 28 items were found • The items include access tubes, installation kits and toolkit items all with the words “access tube” in the item name

20. Search • Searching by an exact item description results in only that item being found • In this case the search words were “Solo Head Unit” and 1 item was found

21. Shopping Cart • To view items selected, click on “view cart” • The shopping cart contains: • All items that have been entered into the Quick Order section • All items that have been selected with the “Buy” button • The cart is visible on the right hand side of the page during ordering. • All items in the cart appear on a line in the Quick order section.

22. Shopping Cart • View the items in the shopping cart by clicking “View Cart” • To change the number of each item ordered click in the “Qty” box and type • For items sold in packs, select either one item or one packet from the pull down menu under “Unit” • To delete an item from the cart, click “Remove”

23. Shopping Cart When all the items in the shopping cart are correct, press the “Checkout” button to proceed with the order

24. Address Information • The “Bill to” address is the place the invoice will be sent • The “ship to” address is the place the goods will be sent • Click “next” to continue

25. Shipping Method • This page highlights the Administration Fee. A $50 surcharge is added to orders totalling under $500. • Shipping carrier details for every order are entered on the next page. • Click “Next” to proceed

26. Summary Page • Any information normally entered in the special instructions section of the Excel sheet should be entered here • Shipping instructions should be entered here. • Ensure each of the shipping details fields is filled in to avoid delays in shipping the order. • Internal purchase order number should be entered here

27. Summary Page • Billing and shipping details are confirmed • Product purchases are confirmed • Check that all details are correct • Press “Submit” to place your order. • Details cannot be changed once the order has been submitted

28. Order Confirmation • Once you have submitted the order, a confirmation page will appear. • This page can be printed by clicking “Printable Version” • An email of these details is also sent to the address specified in the “billing” section

29. Home Page Buttons • The buttons on the top of the page are accessible from any page in the webstore. • “Home” will take you back to the entry point page, while keeping all items in the shopping cart.

30. View Cart • This page

31. My Catalogue • This page lists all the items ever purchased by you. • Each of the items listed can be added to the current shopping cart by filling in the amount and clicking “Buy”.

32. Orders • This page gives a list of every order you have placed. • The list can be updated by selecting start and finish dates • The list is sorted by the date of the order submission to Sentek • The order number refers to Sentek’s internal order number • Each individual order can be viewed by clicking on the order number • The status of the order indicates if the order has been dispatched “complete”, or not “incomplete”

33. Password • Change your login password by: • Enter the current password • Enter your new preferred password • Enter your new password again • Change the email address that order confirmations are sent to.

34. Log Out • To exit the Webstore, click the “Logout” button. • This will take you to the Public Access page, and all non-permanent details will be erased.