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Partnering with Suppliers on Continuous Improvement. Page Brown, Global Procurement Engineering Manager. National Instruments Vision. Graphical System Design. Test & Measurement. Industrial & Embedded. “To do for test and measurement what the spreadsheet did for financial analysis.”.
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Partnering with Suppliers on Continuous Improvement Page Brown, Global Procurement Engineering Manager
National Instruments Vision Graphical System Design Test & Measurement Industrial & Embedded “To do for test and measurement what the spreadsheet did for financial analysis.” “To do for embedded what the PC did for the desktop.”
What is Virtual Instrumentation? Customer-Defined PC-Based Measurement and Automation Solutions Traditional Vendor-Defined Instruments Plug-in DAQ Card Processor Display RAM Power Supply Real-Time OS Hard Disk
Numerous Virtual Instrumentation Platforms PCI, PCI Express, USB, IEEE-1394, ISA PCMCIA PDA Compact Field Point, Field Point Compact RIO PXI & PXI Express
PXI Adopted by Wide Range of Industries Consumer Electronics Military & Aerospace Automotive Semiconductor Medical Communications
NI Supplier Quality/Component Engineering Resources NI Shanghai: 1 Supplier Quality NIC: 3 Component 1 Supplier Quality 2 Supplier Quality Proc. Technology Mgr Proc. Eng Manager NIH: 2 Component 1 Supplier Quality 1 Supplier Quality Working Team Lead NI Asia: CE & SQE support planned * = New Addition
Supplier Quality Improvement National Instruments Confidential
Goal: Prevent recurrence of problems Method: 6-Step Root Cause - Corrective Action problem solving Root Cause Analysis Methodology #3 Analyze Root Cause; Why-Why #4 Develop Corrective Actions; Brainstorm #5 Implement Corrective Actions; Plan-Do-Check #6 Apply Lessons Learned; Brainstorm #1 Define Problem; Facts, data, 5W1H #2 Contain Problem; Hold, Inspection Fix Important Note: 8D forms don’t always = Robust CA
Goal: Prevent recurrence of problems Method: 6-Step Root Cause - Corrective Action problem solving Root Cause Analysis Methodology #3 Analyze Root Cause; Why-Why #4 Develop Corrective Actions; Brainstorm #5 Implement Corrective Actions; Plan-Do-Check #6 Apply Lessons Learned; Brainstorm #1 Define Problem; Facts, data, 5W1H #2 Contain Problem; Hold, Inspection Fix Understanding the process is critical Mutual benefit Go physically investigate
Supplier Development: NI staff will provide on site training Method: Actual problems specific to the supplier will be used Supplier Adoption #3 Analyze Root Cause; Why-Why #4 Develop Corrective Actions; Brainstorm #5 Implement Corrective Actions; Plan-Do-Check #6 Apply Lessons Learned; Brainstorm #1 Define Problem; Facts, data, 5W1H #2 Contain Problem; Hold, Inspection Fix
NI – Supplier Quality Partnership NI is investing in it’s Reliability and Support areas Suppliers will need to keep up Working together will yield X2 results Education and training Fast, thorough exchange of information Exchange of best practices