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Streamlining Acquisitions at Aalborg University Library - A Case Study

Learn how Aalborg University Library in Denmark transformed their acquisitions process through business process reengineering, incorporating innovative IT solutions and quality control. Explore their journey from traditional methods to a more streamlined approach, inspired by industry trends and goals.

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Streamlining Acquisitions at Aalborg University Library - A Case Study

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  1. Acquisitions Reengineering Thøger Kristensen Aalborg University Library Denmark

  2. Thøger Kristensen Director of Acquisitions Master Public Administration Aalborg University Library since 1995 Aalborg University Library Budget £3,5 mio. 72 FTE £1.2 mio. acq. Budget £400.000 monograph appx. 15.000 books cat./year 4500 fulltext e-journals Presenting...

  3. Business Process Reengineering • goal and strategy-based • quality goals • process-oriented - flowchart • radical reorganizing and reoptimization • innovative implementation of IT • continued quality control

  4. Flowchart - traditional Vendor Selection Ordering Supplying Receiving Paying Classifying Cataloguing Marking

  5. Flowchart - Aalborg Vendor Selection & classifying Ordering Supplying Receiving Paying Cataloguing / Marking

  6. Flowchart - scenario Vendor Selection/ordering & classifying Supplying Marking? Receiving, checking, paying Marking? Dataflow: Marc records EDI-invoices

  7. Why? • Inspired by Amazon • One-click-shopping (remembers preferences) • recommendations (advanced selection system) • Long internal and external process time • Resources wanted for • establishing electronic library • user “education” / information specialist function • Head librarian: Do it or outsource it!

  8. 1998 market activity • Blackwell’s Collection Manager • Selection / profiling system • poor / missing account administration • Dawson • promised “Selection Manager” - never released • “Enter Books” (web 1999), no selection / profiling, good account administration • EDI • Others: Only EDI

  9. Why (not) EDI? • Why • International standard • will eventually include EDI-invoicing • - not • EDI in book-business: only EDI-ordering. Technology but no reengineering • Aalborg: Aleph-system not EDI-capable

  10. Collection Manager experience • Good selection system • TOC’s in Marc-records • Slowly improving… • A mess of records, books, and invoices without simple links. • No account administration • Status: Project stalled due to implementation of new Aleph-system - and subsequent change of focus.

  11. Future • Merging of technology with international standards: • Web-based, z39.50-compliant, EDI based business transactions • Acquisition staff: • Data managers and account managers • Subject specialists?

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