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E-electioneering and E-democracy (Government 2.0) in Australia

E-electioneering and E-democracy (Government 2.0) in Australia. Studies of online citizen consultation and social media in the 2010 Australian federal election Professor Jim Macnamara PhD, MA, FPRIA, FAMI, CPM, FAMEC. Australian federal election 2010.

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E-electioneering and E-democracy (Government 2.0) in Australia

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  1. E-electioneering and E-democracy(Government 2.0) in Australia Studies of online citizen consultation and social media in the 2010 Australian federal election Professor Jim Macnamara PhD, MA, FPRIA, FAMI, CPM, FAMEC

  2. Australian federal election 2010 Macnamara, J., & Kenning, G. (2011). E-electioneering 2010: Trends in social media use in Australian political communication. Media International Australia, 139 [in print].

  3. E-ELECTION 2010 Methodology • Content analysis – quantitative and qualitative • Number of social media types and sites • Blog posts • Facebook ‘friends’, ‘likes’, ‘Wall posts’, comments, notes • Twitter ‘followers’, ‘following’, ‘tweets’ (broadcast, responses & coded) • YouTube video uploads, channel visits, and views • Other networks (e.g. LaborConnect, ‘ThinkTank’, etc) • Sample(quantitative) • 206 re-standing Members of House of Reps and Senate • 2 major political parties (Labor & Liberal) • Sample(qualitative) • Top 10 most frequent tweeters and most ‘liked’/befriended Facebook sites

  4. E-ELECTION 2010 2007 – 2010 comparison

  5. E-ELECTION 2010 Politicians on Twitter

  6. E-ELECTION 2010 Top 20 politician tweeters

  7. E-ELECTION 2010 Facebook page ‘likes’ & friends

  8. E-ELECTION 2010 Facebook page ‘likes’ & friends (Excl PM & ‘Rudd factor’)

  9. E-ELECTION 2010 Followers & following

  10. E-ELECTION 2010 Followers and following

  11. E-ELECTION 2010 Types of tweeting * Attack on opponent by name or opposition policy combined.

  12. E-ELECTION 2010 ALP party use of social media

  13. E-ELECTION 2010 Liberal party use of social media

  14. Web 2.0 / social media • Two-way – listening as well as talking • Dialogue • Conversations • Openness • Democratisation of the public sphere • PRACTICES of communication are changing/reverting – not just the technologies

  15. E-democracy/Government 2.0 • E-government – service delivery • E-democracy – consultation and engagement of citizens • UK Power of Information review (Mayo & Steinberg, 2007) • UK Digital Dialogues report (Miller & Williamson, 2008) • UK Power of Information Task Force (2009) • Australian Government 2.0 Taskforce (2009)

  16. E-DEMOCRACY

  17. E-DEMOCRACY Methodology • Depth interviews with architects of 11 federal departments and agencies involved in online citizen consultation • Policy, IT, and communication staff • Content analysis of online citizen engagement sites • AG’s national online human rights consultation • DBCDE blog on digital economy • DEEWR early childhood education consultation • ATO • Australian War Memorial • Australian Museum • Participation (netnography)

  18. E-DEMOCRACY Findings of analysis on online consultation • Lack of planning • Clear objectives (not) • Involve IT, policy and communication • Hijack by controversial issues and lobbyists • Limitations on meeting response time expectations • Poor design and navigation in some cases • Lack of resources to monitor and respond • Culture barriers (PS regulations, attitudes) • Language barriers • Focus on government hosted, not independent • Lack of sense-making tools (e.g. text analysis) • Communities of interest / practice

  19. E-DEMOCRACY Findings of analysis on online engagement • Listening requires work • An architecture of listening • Policies • Resources • Open culture • Tools to monitor and analyse

  20. Where to now? • Will the conversation end in the ‘politics of peacetime’? • The future of ‘government 2.0’ and e-democracy?

  21. T H A N K Y O U Peter Lang, New York (2010) http://bit.ly/21Cmediarevolution Pearson Australia (2011)

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