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Knowing Me - Knowing You: Introduction to Emotional Intelligence

Learn about emotional intelligence, self-awareness, self-management, social awareness, and relationship management. Discover how to recognize, understand, and manage emotions effectively in yourself and others.

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Knowing Me - Knowing You: Introduction to Emotional Intelligence

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  1. Knowing Me - Knowing You:-

  2. An Introduction to:- EMOTIONAL INTELLIGENCE

  3. Emotional Intelligence has been defined as Emotional Intelligence refers to the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and our relationships. Daniel Goleman 1988

  4. Self Awareness – What make me ……? Happy Sad Mad

  5. Emotional Intelligence – Self Awareness

  6. Self Awareness:-

  7. Self Awareness – The JOHARI Window NAME HOW YOU ARE VIEWED AGE ANNOYING HABITS FAMILY HOBBIES PERSONAL HYGENE BELIEFS YET TO HAVE EXPERIANCES HEALTH FEARS POTENTIAL FINANCE

  8. Self Awareness:-

  9. Emotional Intelligence – Self Management

  10. Self Management – Managing your Emotions

  11. Self Management – Taming the Amygdala

  12. Emotional Intelligence – Social Awareness

  13. Social Awareness – Understanding Others

  14. Social Awareness – Understanding Others 3 1 2 Contempt Disgust Surprise 5 6 4 Fear Sadness Happiness

  15. Social Awareness – Understanding Others Happiness Sadness Fear Contempt Disgust Surprise

  16. Emotional Intelligence – Relationship Management

  17. Relationship Management – Motivation – The Golden Circle The Golden Circle

  18. Relationship Management – Motivation – The Golden Circle

  19. Relationship Management – Motivation in the Workplace

  20. Relationship Management Manager – Employee Conversations I manage my employee relationships by:- Making all management decisions myself Acknowledging and rewarding outcome rather than effort Telling employees what to do, when to do it and how to do it Seeking to share responsibilities across the team Encouraging my team to make reasonable decisions about their work Providing close supervision of all of my team members work Excluding my team from all of the decision making and strategic thinking processes Encouraging my team to contribute to the decision making & strategic thinking processes Allowing my team the time & space to manage themselves within agreed timeframes Acknowledging & rewarding effort irrespective of outcome

  21. Self Awareness – What make me ……? Happy Sad Mad

  22. Knowing Me - Knowing You:-

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