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Tomas Backström, Professor School for Innovation, Design and Engineering

Business Complexity & the Global Leader Conference, Oct. 2010 Emergence and sustainability in a decentralized organization. Tomas Backström, Professor School for Innovation, Design and Engineering Mälardalen University, Eskilstuna, Sweden.

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Tomas Backström, Professor School for Innovation, Design and Engineering

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  1. Business Complexity & the Global Leader Conference, Oct. 2010Emergence and sustainability in a decentralized organization Tomas Backström, Professor School for Innovation, Design and Engineering Mälardalen University, Eskilstuna, Sweden

  2. Complex systems theoryComplex systems consists of actors who are at the same time independent and dependent. Independent: • The actor has its own identity, rhythm and pattern of behavior. • Has freedom to act in accordance with own judgment, • and competence to do so. Autonomous Dependent: • The actor is dependent of a bigger wholeness, a meta-actor. • Accept to be member of the meta-actor, • and thus to follow its schemata (sub-culture, habits and relationics). Integrated

  3. Expected freedom of action Knowledge, Experiences Allowed by supervisor Maturity May, Possibility Know, Competence Given freedom of action Autonomy Social support Want, Motive Loyal to company Loyal to group Rewarding

  4. Meetings Access to information Feedback, Customer focus Conflict management Bases for communication Reasons/occasions to communicate Cooperation, Shared responsibility Knowledge of wholeness Integration Possibility of affiliation Communicated vision of company Heedfulness of wholeness Core values, Culture

  5. Task for the manager • Autonomy and integration – one of several energizing dualities. • Dynamical balance between • stabilization through communication and integration • instability through variations and autonomy. • Rein control: two mechanisms with antagonistic function.

  6. Autonomy and Integration in 24 companies of different kinds

  7. Emergence of schemata Changes are based on earlier stages, thus identity is preserved. Schemata Autonomy Continuous creation and re-creation of the schemata Integration The schematagovern the processes Circular causality Complex processes with a lot of interactingindependent actors

  8. Emerging schemata Inside Sub-culture Common thinkingE.g. goals of the unit. Outside Behavioral habits, Institutionalizations Relationics Pattern of relations, Morphology of communication

  9. Formal morphology of Pharmacy area X: Formal goals of of Pharmacy area X: Customer focus and customer satisfaction. Manager Pharmacy A Pharmacy C Pharmacy E Pharmacy G Pharmacy B Pharmacy D Pharmacy F Pharmacy H

  10. Emergent morphology of Pharmacy area X B E C A

  11. Emergent goals of Pharmacy area X: Goals close to central vision Locally emerging goals

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