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Wolf-Diedrich Seidel SAP AG. Evolution von Produkt & Strategie. realtime, standard, integriert, international client-server, business framework, internet, electronic commerce, industry solution maps collaborative business scenrios using the internet technology. R/1. R/2. 1972-1979.
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Wolf-Diedrich Seidel SAP AG
Evolution von Produkt & Strategie • realtime,standard,integriert,international • client-server,business framework,internet, electronic commerce,industry solution maps • collaborativebusiness scenriosusing the internet technology R/1 R/2 1972-1979 1980-1992 R/3 1993-20xx
BI e- Commerce SEM B2B KW R/3 BW Reporting SCM CRM QM SD APO CRM PP MM PM HR ESS PS AM CO FI CFM HCM PLM Financials Mindestproduktumfang Was ist mySAP.com? ist Produkt und Strategie
BI e- Commerce SEM B2B KW Workplace R/3 BW Reporting SCM CRM QM SD APO CRM PP MM PM HR ESS PS AM CO FI CFM HCM PLM Financials Was ist mySAP.com? mySAP.com ist Produkt und Strategie
mySAP Workplace The Employee Portal to the Business World non mySAP.com INTERNET-BUSINESS FRAMEWORK Workplace single sign- on mySAP E-Business solutions Unternehmensgrenze Web browser access mySAP Internet services other Internet services
Workplace 1.0 – The first shipment Workplace 2.0 – The much improved Workplace 2.1 – The best yet Layout
HTML-Access as Preferred User Interface Options for accessing components in the mySAP.com Workplace SAP GUIfor Java SAP GUI for HTML Citrix Terminal Server Option SAP GUI for Windows Web Application non-SAP Applications
Workplaces mySAP.com Mobile Workplace BrowserAccess MobileAccess eCom-merce CRM SCM BI ERP Web Content Office
mySAP.com Workplaces • Offener Zugriff auf Anwendungen, Informationen und Services • Single Sign-on • Sicherer Zugriff - überall • Rollenbasierter Zugriff mit über 300 Rollen-Templates • “Drag & Relate”-Technologie • Unterstützt „Mobile Business“ • MiniApps, um aktiv Informationen bereitzustellen
BI e- Commerce SEM B2B KW Workplace Marketplaces R/3 BW Reporting SCM CRM QM SD APO CRM PP MM PM HR ESS PS AM CO FI CFM HCM PLM Financials Was ist mySAP.com? mySAP.com ist Produkt und Strategie
Internet-Raum andere Market- places andere interessante Sites Internet- Services Portale Work- places mySAP.com Marketplaces INTERNET-BUSINESS FRAMEWORK regional öffentlich / geschlossen mySAP.com-Kunden Marketplace vertikale Market- places horizontale Market- places Soft-ware- Kompo-nenten One-Step Business Web- Browser- Zugriff Dienstleistungen von Partnern, z.B. Fedex, Reuters, CitiGroup SAP-Kunden Nicht-SAP-Kunden
Business Document Exchange R/3 ERP XML XML SAP Business Connector SAP Business-Connectoroder anderer Connector End-to-End Integration mit mySAP.com Marktetplace
The Vision: To “Facilitate” a Federation of Marketplaces Marketplace as a Service Joint Venture Marketplaces Marketplace as a Product Horizontal Marketplace Vertical Marketplace Seller Horizontal Marketplace Buyer Vertical Marketplace Local/vertical Marketplace Horizontal Marketplace
mySAP.com Marketplaces • Marketplace-Transaktionen sind voll in die Geschäftsprozesse integriert • Höhere Kaufkraft durch die Zusammenfassung von Lieferanten / Käufern • Senkung der Transaktionskosten und niedrigere Vertriebskosten • Besserer Zugriff auf potentielle Käufer, Anbieter und Geschäfts-partner • Niedrigeres Fehlerrisiko • Breiterer und leichterer Zugriff auf Waren und Dienstleistungen weltweit
BI e- Commerce SEM B2B KW Workplace Marketplaces R/3 BW Reporting SCM CRM QM SD APO CRM PP MM PM HR ESS PS AM CO FI CFM HCM PLM Financials Collaborative Scenarios Was ist mySAP.com? mySAP.com ist Produkt und Strategie
Kooperation durch Portale Kundenportale Market- places Lieferantenportale Partnerportale Mitarbeiterportale
PROCESS INDUSTRIES DISCRETE MANUFACTURING LOGISTICS -GENERIC c-SCENARIOS Plant-Centric MRO Marketplace Chemical & Pharma Marketplace Pharmaceutical Vendor Chargebacks Vendor Managed Inventory Marketplace for Raw Materials Oil & Gas Marketplace Oil & Gas Exchange Reconciliation Oil Field Services Collaboration Oil & Gas Supply/Demand Matching Metal Pricing Online Wood Shop Vehicle Sales and Distribution Automotive Supplier Workplace Distribution Reseller Collaboration HighTech DRM Price Protection HighTech: DRM Sell-In/Sell-Through One-Step Business with RosettaNet Online Sales Configurable Materials A&D: SPEC2000 Buying and Selling Collaborative Engineering and Project Mgmt. Product Lifecycle Mgmt. - Claim Management Collaborative Demand and Supply Planning Advanced Shipping Notification Sanctioned Party List, Proof of Delivery Transportation Marketplace QM-Certificates: Interactive Exchange Inspection Results Recording on www Request on Permission of Deviation Procurement Process with XML Purchasing Workbench COMMUNICATION & SERVICE CONSUMER PRODUCTS / RETAIL FINANCIALS -GENERIC c-SCENARIOS Media: Classified Ad Media: Subscription Sales&Service Media: Publishing Rights Marketplace Utility: Customer Self-Service Utility: Inter-Company Data Exchange One-Step-Biz Travel Management CRM for Consumer Distributor Collaborative Promotion Planning Catalog Retailing Collaborative Demand Planning Trade Contract @ Net Category Management Electronic Payments, Change Master Data Open Item Clearing, Reporting for Externals Coll. Planning and Performance Management Investor Relationship Management Benchmark Data Collection Real Estate Marketplace Integrated Facility Management FINANCIAL SERVICES PUBLIC SECTOR / HEALTHCARE HUMAN RESOURCES -GENERIC c-SCENARIOS Banking: Online Brokerage on WAP Insurance: Consumer Portal Insurance: Claims/Car Repair Public Sector: Parking Sticker Public Sector: „Call before you dig“ Public Sector: House Construction Healthcare: Patient Appointment Healthcare: Patient Estimated Bill Job-Exchange Salary Survey analysis Training Registration Job Opportunities Training Marketplace Benefits Administration Services Part of the Portfolio of c-Business Scenarios . . . and many more
ValuePotential ValuePotential Quantifiable Business Benefits and ROI-DataAutomotive: Vehicle Sales and Distribution Business Benefits OEM Importer Dealer Business Benefits Vehicle Specification/ Search Requestvia Internet Up to 50%2 months- 2 weeks* $ 250 per vehicle** Up to14%** • Reduced delivery times • Cost advantage via online sales • Reduction in Supply Chain Costs • Reduced inventories • Collect information about customer requirements and preferences • Improved market intelligence • Faster reaction to market trends • Increased customer satisfaction • Increased planning security and quality • Cost advantage via online sales • Reduced days supply inventory • Customer Self-Information • Interactive configuration • Speed up buying • Consistent Dealer Database • Online informa-tion to customer reduces time of communication • Pooled data on cars available • Visibility of tracking status • Speed up handing over of vehicle • customer satisfaction $ 800 per vehicle** From 75 to35 days** 5.1%*** 27.2%*** 7.5%*** 12.6%*** 5.5%*** Vehicle Locating and Allocation ReservationPlanning Order Processing Production Order Tracking Shipment Tracking Transport Control Goods ReceiptProcessing Sources: * Major European Automotive Company ** Goldman Sachs Research Analysis, January 2000 *** Percentage of Cost of Sales for new vehicle (DM 4535,88 for Germany), Harvard Business manager, 1/2000 The value potentials shown in this table have been reported by selected SAP customers or independent third parties as referenced herein. However, there is no guarantee that such value potentials can be realized in any particular customer-specific business processes, and SAP does not make any representations and disclaims any liability as to the appropriateness of the referenced value potentials for any specific customer situation.
Vehicle Locating and Allocation ReservationPlanning Order Processing Production Order Tracking Shipment Tracking SAP Delivers Collaborative Business Now Internal Business Processes 27 Industry Solution Maps Collaborative Business Process Scenarios ~ 135 c-Business Process Scenarios Marketplaces ~ 20 Marketplaces Workplaces/Roles ~ 300 Workplace roles ~ 1 Million User
Geschäftsszenarien für die kooperative Geschäftsabwicklung • Geschäftsprozesse, die die Grenzen einzelner Unternehmen überschreiten • Beziehen mehrere Parteien und Menschen mit ein • Nutzen die Internet-Technologie und -Services • Erstrecken sich über mehrere IT-Umgebungen und Systeme - sowohl von SAP als auch von Fremdanbietern c-Business-Szenarien nutzen das Internet, um Kunden, Mitarbeiter, Lieferanten und andere Geschäftspartner so miteinander zu verbinden, als wären sie alle ein Unternehmen
BI e- Commerce SEM B2B KW Workplace Marketplaces R/3 BW Reporting SCM CRM QM SD APO CRM PP MM PM HR ESS PS AM CO FI CFM HCM PLM Financials Collaborative Scenarios Application Hosting Was ist mySAP.com? mySAP.com ist Produkt und Strategie
Services offered by SAPHosting ApplicationHosting - Hosting Roadmap for implementation hosting of 17 SAP Best Practice Systems Application Service Provision - Generic Solution for Startups... - Vertical Solutions - etc. ApplicationManagement Partner Program - Partner Support - Pricing/Licensing Options - Roll-In Process - Certification Hosting of Marketplaces - SAP Service Marketplace - European Procurement Marketplace etc.
Application Hosting Evaluierung Betrieb und kontinuierliche Verbesserung Implementierung Test-drive Your Solution Online We Host Your Solution Compose Your Solution Online We Implement Your Solution Online Go live in 2-4 Monaten Application Hosting Go live in knapp 10 Tagen Application Service Provision ApplicationManagement(Installed Base) Marketplace-Hosting
Application Hosting - Customer Benefits Customers benefit from ... • Speed • Fast provision = “Connect & Work” • One-stop-shopping • Lower cost of ownership • Rent instead of buy • Low upfront investment • Easy system use • Web access - access anytime, anywhere, anybody • Guaranteed Service Levels • No upgrade / system maintenance efforts
BI e- Commerce SEM B2B KW Workplace Marketplaces R/3 BW Reporting SCM CRM QM SD APO CRM PP MM PM HR ESS PS AM CO FI CFM HCM PLM Financials Collaborative Scenarios Application Hosting Was ist mySAP.com? Partner mySAP.com ist Produkt und Strategie
mySAP.com Partner Segments mySAP.com Partner Hosting mySAP.com Partner Service mySAP.com Partner Content Consulting ImplementationContinuous Improv. Knowledge Transfer Application Service Provider Application Management Application Hosting Goods, services, catalog cont. Intellectual cont. Complementary Software Solutions, MiniApps, Dev. Partners Web Services VARs, SME Services ASPs Platforms Advance Networks Storage, DBMS, OS, Engines, ... Support across the entire life cycle Consulting packs Support subcontractor mySAP.com Partner Channel mySAP.com Partner Software mySAP.com Partner Technology mySAP.com Partner Support
Dimensions of Partner Engagements Global Alliance Partner Global Service Global Partner Service Alliance Partner National Service Partner Service
BI e- Commerce SEM B2B KW Workplace Marketplaces R/3 BW Reporting SCM CRM QM SD APO CRM PP MM PM HR ESS PS AM CO FI CFM HCM PLM Financials Collaborative Scenarios Application Hosting Was ist mySAP.com? Partner mySAP.com ist Produkt und Strategie
mySAP.com Preiskonzept Mindestproduktumfang Definierte Nutzer • SAP Logistics • SAP Customer Relationship Management • SAP Advanced Planner and Optimizer • SAP Real Estate* • SAP Product Lifecycle Management • SAP Workplace • SAP Business Connector* • SAP Human Resource Management* • SAP Financials • SAP Business Information Warehouse • SAP B2B Procurement • SAP Corporate Finance Management* • SAP Knowledge Warehouse • SAP Strategic Enterprise Management* • SAP Environment Health & Safety (*besondere Regelungen beachten) • Kategorie I: Managementnutzer • Kategorie II: OP-Nutzer • Kategorie III: Externer Nutzer • Kategorie IV: Self Service Nutzer Engines & Transaktionsnutzung • HR • Payroll • BAV • Real Estate • ... Datenbank Volle Anrechnung bestehender Lizenzen auf mySAP.com in 2000