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PUB AFRS 812 Strategy for Public Organizations. Public Sector Labor Distribution. Can managers impact performance?. Performance Targets. Customer Satisfaction. Cost Efficiency. Effectiveness. Leadership and Performance Frameworks. Traits (e.g. intelligence). Situational Factors
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Performance Targets Customer Satisfaction Cost Efficiency Effectiveness
Leadership and Performance Frameworks Traits (e.g. intelligence) Situational Factors (e.g. resource scarcity) Skills (e.g. communication) Organizational Performance Behaviors (e.g. task, relations, change)
Management and Performance Frameworks MANAGEMENT FACTORS Leadership Factors Situational Factors (e.g. resource scarcity) Human Resource Management Organizational Performance Strategy/Strategy Content
810 Managing Public Organizations 880 Nonprofit Management 811 Managing Human Relations 880 Contract Management 880 Project Management 880 Innovation & Change 880 Performance Management
Course Requirements Class Contribution 10% Strategy Document Assignment SWOT Analysis and Strategic Goals: 20% Overall Strategy 20% Strategy Map/Logic Model 20% Final Strategy Document 30%