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Motivation in Public Organizations

Motivation in Public Organizations. Objectives for Week Ten. Discuss the BHA Case Group Status Reports Motivation Case Study – Shared Savings Program Information Systems and Human Services Hand out Assignment # 3. Lewis H. Spence and the BHA. Tore down and built anew Mixed-income

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Motivation in Public Organizations

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  1. Motivation in Public Organizations

  2. Objectives for Week Ten • Discuss the BHA Case • Group Status Reports • Motivation • Case Study – Shared Savings Program • Information Systems and Human Services • Hand out Assignment # 3

  3. Lewis H. Spence and the BHA • Tore down and built anew • Mixed-income • Desegregation • Diversified management • Tough eviction policy

  4. Group Status Updates • Where you are in your project timeline? • Any initial insights, findings, or observations? • How are you going to ensure consistency and quality? • From the following list, describe three organizational features of your client: • Structure • Culture • Technology • Communication • Implementation of services • Group process

  5. Motivation in Public Organizations • What is motivation? • Where does it come from? • Why do we study motivation? • Why is it difficult to study motivation? • How might we measure motivation? • Unique context of motivation in public organizations? • Symptoms of motivational problems?

  6. Group Assignment • Sort into your consulting groups • Each group will be assigned a set of motivation theories • Your job is two-fold: • Identify similarities and differences between the models • Identify implications of each model for managers seeking to improve motivation/performance

  7. Motivation: Theory and Practice • Content or Needs Theories versus Process Theories • Study: Motivation of University Faculty • Managers must find incentives that are applicable across a diverse range of employees fulfilling a range of tasks and that fit management/organizational goals • Limitations of motivation theory

  8. Shared Savings Program • What is the organizational dilemma or problem here? • Who are the different actors and how do their motivations differ? • Prior to Shared Savings, how did Soderbery discern employee motivation? • What was his HR strategy? • Problems with Shared Savings? • Other pay-for-performance strategies? • What might affect the success of Shared Savings in the future?

  9. Assignment # 3 – Two Options • You have two choices for this third assignment: • 1) You can complete the assignment by Week 12 • Your grade will be computed as outlined in the syllabus • Indicate this option on your third paper • 2) You can choose to use your best two papers • Two papers will then become worth 45% of your grade – 22.5% each • No requirement to turn in all three • Do not have to notify me in advance

  10. Readings to Be Completed for Next Class Period • Cross and Prusak (coursepack) • Brody (coursepack) • Tuesday Section: We will spend portion of the period exploring data from different group projects. Assignment # 3 due on 11/12/02. • Thursday Section: No class. Assignment # 3 due on 11/14/02.

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