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Contracting and Implementation Strategies: Custom Packs Case Study. Iowa Health System Consolidated Services and Kimberly-Clark Health Care. SPEAKERS. April Fitzer Vice President of Contracting, Iowa Health System Consolidated Services Susan Meyer Central Area Sales Director,
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Contracting and Implementation Strategies: Custom Packs Case Study Iowa Health System Consolidated Services and Kimberly-Clark Health Care
SPEAKERS • April Fitzer • Vice President of Contracting, Iowa Health System Consolidated Services • Susan Meyer • Central Area Sales Director, Kimberly-Clark Health Care
AGENDA • IHSCS, LC • Kimberly-Clark Health Care • Case Study • Summary
IHSCS, LC • Iowa Health System Consolidated Services • Established in 1999 • Wholly owned subsidiary of Iowa Health System • Services include: • Supply, capital and service contracting • Dedicated Distribution Center (DDC) • Print shop • Laundry • Custom Packs
IHSCS, LC IHSCS Supply Chain = $250M
KIMBERLY-CLARK • Kimberly-Clark Health Care • Mission • To deliver innovative healthcare solutions supported by in-service training, clinical research and accredited education that you can depend on to meet the demands of your fast paced world. • Preventing healthcare-associated infections or finding surgical, digestive health, or pain management solutions
KIMBERLY-CLARK • Product Expertise • Responsive Customized Solutions • Ongoing Education • Accredited continuing education • Complete product training and in-servicing • Utilization Reviews • Incorporate best practices • Evidence based recommendations • Deliver cost savings metrics
KIMBERLY-CLARK • Focus on Key Specialties • Orthopedics, Ob/Gyn, General and Cardiovascular • Extensive Benchmarking • Standardization • Product standardization, product utilization • Process efficiencies • Promotes component level understanding • Provides consistency
CASE STUDY • IHSCS Custom Packs Operation • Opened February 2008 • Owned and operated inside Dedicated Distribution Center • Produces 2400+ packs per month • Projected 5-year savings of $2.8M • Partnerships include Kimberly-Clark, O&M, ACS
CASE STUDY • Benefits • Increased control of components • Direct contracts for all components • Utilization and standardization • Manage changes: Turnaround time and frequency • Increased control of cost • Distribution • Components • Labor
CASE STUDY • Kimberly-Clark’s Role • Drapes and gowns supplier • Drive costs down via committed contract • Shared risk targets • Utilization reviews • Standardization
CASE STUDY • Phase I: Product Implementation • Product Cross References • Engaged clinicians • Documented approval • Reviewed all custom packs • Collaboration • KC and ACS representatives engaged
CASE STUDY • Phase I: Contract Implementation • Data synchronization • Kimberly-Clark’s relationship with O&M provided seamless contract loads • Distributor friendly • Proactive communication allowed for timely corrections before contract loads
CASE STUDY • Phase II: Utilization Review • OR UR • Projected savings over $460k • AAMI guidelines: Drapes match procedure • Reprocessing and recycling focus • Collaboration • KC and ACS representatives engaged
CASE STUDY • Business Reviews • Formal semi-annual reviews • KC, O&M and ACS • Constant information exchange • Operational targets • Spend • Rebates • Utilization of products • Process improvements
SUMMARY • Best Practices • Market share commitments • End user involvement • Management of standardization, utilization • Data synchronization • Collaboration of all parties • Ongoing business reviews