WCHRA Fall Conference 2018: Conflict Resolution & Employee Empowerment

1. September 26 2018 DoubleTree Hotel 8:00am – 4:45pm Grand Junction Colorado WiFi Network: attwifi Password: doubletreegj Fall Conference 2018 Conference At a Glance 8:00am – 8:45am Registration, breakfast & Welcome Grand Ballroom & lobby 8:45am – 10:15am I’m not a Therapist, I’m an HR Professional: Grand Ballroom Conflict Resolution in the Real World Dr. Christi Sanders 10:15am – 10:30am Learn more about our Sponsors Grand Ballroom 10:30am – 12:00pm Concurrent AM 1: Your Employees are SUPER! South Ballroom Yet, They’reOnly Human Debbie Harrison, Val Begalle, and Christie Higgins 10:30am – 12:00pm Concurrent AM 2: Changing the Conversation: North Ballroom Colorado is All In Maggie Moorland Loggains and Anne Klein Special Events open 11:30am The Spa –chair massage and an opportunity Colorado Room to support the SHRM Foundation Voter Information and Registration Grand Ballroom lobby 12:00pm – 12:45pm Lunch & Connect with more of our Sponsors Grand Ballroom & Terrace 12:45pm – 2:15pm Concurrent PM 1: Purpose, Passion and Potential:North Ballroom The Power of Coaching Deletha Assenmacher 12:45pm – 2:15pm Concurrent PM 2: Productivity, Motivation, and Health South Ballroom In the Digital Age Amy Weitzel 2:15pm – 2:30pm Refreshments and please join us to thank our Sponsors Grand Ballroom 2:30pm – 4:00pm Fuel in the Tank: Employers and The Colorado Grand Ballroom Blueprint to End Hunger 4:00pm – 4:30pm Closing & conference evaluation Grand Ballroom Three C’s – HR and: Communication, Corporate social responsibility, and (managing) Conflict

2. WCHRA Fall Conference September 26 2018 Grand Junction, Colorado Session & Speaker Information I’m not a Therapist, I’m an HR Professional: Conflict Resolution in the Real World Dr. Christi Sanders, Associate Professor of Human Resource Management, CMU SHRM Competencies: Listening, Conflict Management Learning Objectives: 1. Listens actively and empathetically to others’ views and concerns. 2. Interprets and understands the context of, motives for and reasoning in received communications. 3. Resolves and/or mediates conflicts in a respectful, appropriate and impartial manner, and refers them to a higher level when warranted. 4. Identifies and addresses the underlying causes of conflict. 5. Facilitates difficult interactions among employees to achieve optimal outcomes Description: Our day opens with Dr. Christi Sanders sharing her expertise in “I’m Not a Therapist, I’m an HR Professional: Conflict Resolution in the Real World.” Business managers and HR professionals frequently advise and coach employees through conflict -- in addition to managing their own challenging situations that arise from time to time. Christi’s presentation will provide tools and techniques that address two key HR professional competencies: Communication and Interpersonal Skills. About the Speaker Christi Sanders, PhD, currently teaches various Human Resource courses, focusing on providing students with real-world tools they can begin utilizing immediately in their place of work. Sanders believes that giving students the opportunity to connect with the types of problems that real business leaders face will enable them to retain and apply the skills they learn in class. Her work in academia and as an author follow stints in the HR trenches, most recently as Human Resource Director for the City of Granbury, Texas. Christi is the faculty sponsor of the CMU student SHRM Club, and serves as the College Relations Director on the WCHRA Board.

3. WCHRA Fall Conference September 26 2018 Grand Junction, Colorado Session & Speaker Information Your Employees are SUPER! Yet, They’reOnly Human Debbie Harrison, Val Begalle, and Christie Higgins SHRM Competencies: Leadership, Business, Relationship Building Learning Objectives: 1 - Communicates a vision for an organizational culture in which there is consistency between the organization's and employees' espoused and enacted values. 2- Applies an understanding of the labor market when developing a strategy to manage and compete for talent; 3 - Leverages relationships to learn about best practices for and new approaches to building competitive advantage Description: Learn about local resources to assist employees who have primary cardgiving roles. About the Speaker Debbie Debbie Harrison grew up in Pico Rivera, CA and moved to Alaska in 1980 where she worked in many fields, married and raised two children. Ten years prior to leaving Alaska, while working as a Real Estate Agent, she was asked to join the management team and take the position of Director of Education. In 2008 Debbie and her husband moved to Grand Junction to care for his aging parents. Since they were changing their lives for octogenarians, they decided to purchase a Visiting Angels franchise and put their caring skills to work for others. Debbie was asked to write a paragraph for the book Taking Care of Mom & Dad, A Beginners Guide to Caring for Your Parents.

4. WCHRA Fall Conference September 26 2018 Grand Junction, Colorado Session & Speaker Information Changing the Conversation: Colorado is All In Maggie Moorland Loggains, Prevention Programs Coordinator, Parents and Caregivers & Working Adults Programs, Peer Assistance Services, Inc. and Annie Klein SHRM Competencies: Business Acumen, Communication, Relationship Management Learning Objectives: 1 - Examines potential threats to the organization and guides senior leadership accordingly. 2 - Develops strategies that maintain a robust workforce that has the talent to carry out the organization's current and future strategy and goals. 3 - Implements best practices for employee engagement and retention in HR programs, practices, and policies Description: Summary: An Estimated $6,120.00 per second is lost to lack of productivity and health care costs across the United States because of drug use. All-In Colorado is positioned to help employers create safer and more productive workplaces by empowering others to make small changes that can have a big impact on their work environment. Talking to those around us about alcohol and other substances can improve well-being at home and at the office. Learn how to navigate conversations using a digital experience that makes you the play caller, and helps practice conversations that matter most. Prevention Works. Treatment is Effective. People Recover. About the Speakers Maggie Moorland Loggains is the Prevention Programs Coordinator at Peer Assistance Services, Inc. (PAS). Maggie works closely with the Prevention Programs Manager to provide primary prevention services to parents & caregivers, as well as working adults in Western & Southern Colorado. A Western Slope native, Maggie is a graduate of Colorado Mesa University. Prior to this role, she has worked in prevention targeted at at-risk youth and seniors with Mesa County Partners and St. Mary’s Foster Grandparent & Senior Companion Programs, respectively. Annie Klein is the Prevention Programs Manager at Peer Assistance Services, Inc. (PAS). At PAS, Annie provides primary prevention services to parents and caregivers, as well as working aged adults in Colorado. Prior to her management role, she worked in other positions at PAS ranging from administrative to clinical support work across the continuum of care. Annie develops and provides training to employees and supervisors on a variety of topics in order to improve workplace productivity and decrease the prevalence of workplace substance use. Reducing stigma associated with substance use and mental health starts with normalizing conversations. Start talking.

5. WCHRA Fall Conference September 26 2018 Grand Junction, Colorado Session & Speaker Information Purpose, Passion and Potential: The Power of Coaching Deletha Assenmacher SHRM Competencies: Consultation, Coaching Learning Objectives: 1. Explain the difference between coaching and other modalities. 2. Discuss and evaluate various coaching foci and their application in the organization. 3. Identify the specific skills necessary for becoming a coaching leader. 4. Consider the cost/benefit of coaching within the organization. 5. Discuss the HR Manager’s role in creating a coaching culture. 6. Determine next steps in implementing professional coaching in the organization Description: Employees often rely on HR and their managers to develop a road map to their success. Would you like to build employee self-awareness so they can discover their own passion, motivation and success plan? In this program, participants will explore the positive impact and value of coaching on business performance, talent management, employee engagement, employee satisfaction and employee well-being. A variety of coaching applications and skills are discussed, along with tips for developing coaching leaders. The HR manager’s role in creating a coaching culture is explored. Participants will leave the program with an action plan for capitalizing on the benefits of coaching in their organizations. About the Speaker Deletha Assenmacher is a third-generation Colorado native with family roots in the Grand Junction and Steamboat Springs areas. With over 30 years of experience in Human Resources, Deletha has developed her expertise working in government, non-profit, and for-profit organizations specializing in the areas of talent development, organizational behavior, corporate training, and HR management. Deletha has an BA in Business Administration from Columbia College of Missouri, and an MBA from Colorado Mesa University. She is SHRM-CP and HRCI PHR certified, and is Certified Professional Coach through the Center for Coaching Certification. Deletha will complete her Master Coach Certification in November, 2018, and is a member of the International Coaching Federation. Deletha’s professional and personal passion is helping people live their best lives by realizing and acting on their unique purpose, passion, and potential.

6. WCHRA Fall Conference September 26 2018 Grand Junction, Colorado Session & Speaker Information Productivity, Motivation, and Health In the Digital Age Amy Weitzel SHRM Competencies: Listening, Business & Competitive Awareness, Interpersonal, Employee Engagement and Retention Learning Objectives: 1 How can employers help improve the overall health and wellness of employees. 2 How can employers help employees with digital addictions to increase motivation and productivity. 3: What is the return on investment (ROI) for employers who work with addiction issues. Description: There is no doubt that addiction is protected under the ADA. But what about the up-and-coming wave of issues that fall under the general umbrella of digital addictions? Whether this lies in addictions to social media, smartphone usage, or gaming, many employees are spending more and more time on their devices and less time on work-related issues thus severely impacting productivity in the workplace and relationships at home. Employers who help these employees can see productivity and motivation improve as well as a positive return on investment (ROI) by improving employee productivity. About the Speaker Amy Weitzel, MBA, Senior Account Manager. Service to others is the overriding theme of Senior Account Manager Amy Weitzel’s life mission, and her varied job duties at Triad EAP help support that mission. At Triad EAP, Amy works with employer groups to promote EAP services to employees; creates external marketing campaigns; develops and presents group presentations and trainings; and many varied duties which fall in between these areas. Amy’s background is in public relations and mass communications, where she has worked as a newspaper editor before heading to “the dark side” and worked in public relations. She also worked in marketing, helping businesses create and develop their marketing plans. Amy is also an adjunct professor at Colorado Mesa University in the Business Department. She also loves health and wellness, taking care of the whole person – mind and body. Amy has worked a personal trainer and a group fitness instructor. Amy also believes that it’s important to give back to the community and has volunteered through various organizations and served on countless board of directors. She currently serves on the boards for Western Colorado Human Resources Association and the Colorado Mesa University MBA Alumni Association.

7. WCHRA Fall Conference September 26 2018 Grand Junction, Colorado Session & Speaker Information Fuel in the Tank: Employers and The Colorado Blueprint to End Hunger SHRM Competencies: Ethical Agent, Business Acumen, Corporate Social Responsibility Learning Objectives: 1 - Develops HR programs, practices, and policies that meet high standards of ethics and integrity; 2 - Applies the perspectives of systems thinking to make HR and business decisions; 3 -Develops with other business leaders, strategies that encourage and support environmentally (social/economic) responsible business decisions Description: Partnering with local governmental agencies, Mesa County leaders have adopted the "Colorado Blueprint to End Hunger" as a major community initiative. HR professionals and business owners know that employees who experience food insecurity are more likely to have performance deficiencies along with mental and medical health issues. This presentation will outline statewide and local efforts to address chronic food insecurity; employers can play a key role in educating and encouraging their staff to access available resources. About the Speakers Jody Valente has worked on the program staff at Western Colorado Community Foundation for the past four years. In that time, she has assisted with the Community Foundation’s first leadership project: addressing food insecurity for our region’s children. She worked closely with Mesa County Valley School District 51 to pilot and coordinate the Lunch Lizard Mobile Summer Meals Program, which just finished its fourth summer of operation. The Community Foundation provided grant funding for District 51 to acquire its first Lunch Lizard food truck in 2015 and Jody has worked to recruit and coordinate volunteers, along with assisting with program logistics. She also works on various other special projects for the Community Foundation. Jody sees the Colorado Blueprint to End Hunger as a galvanizing document that is being used across the state by various agencies and organizations to develop action plans to address food insecurity and develop ways to better manage resources to ensure that all Coloradans have access to the foods they need to thrive. Prior to joining the Community Foundation, Jody worked at the Oregon Community Foundation in Portland, OR and has nearly 20 years experience working in nonprofits. She acquired her BA from George Washington University and her MPA from Troy University. In her free time, she enjoys exploring all that Western Colorado has to offer with her family.

8. WCHRA Fall Conference September 26 2018 Grand Junction, Colorado Session & Speaker Information Fuel in the Tank: Employers and The Colorado Blueprint to End Hunger About the Speakers Michelle Trujillo is the Economic Assistance Director for the Mesa County Department of Human Services, where she has served the community for over 22 years. She possesses a Bachelor of Science degree in Business Administration, with an emphasis in Human Resources from Co lorado State University. She has been heavily involved with Business Process Re-engineer ing efforts throughout the Economic Assistance Division over the last eight years, using LEAN an d Six Sigma techniques and approaches, to create efficiencies, eliminate waste, and improve customer service delivery within the Public Assistance Programs administered by Mesa County. She is a strong believer in servant leadership and the positive impact it can have on colleagues, clients, and the community. Michelle has been happily married to the love of her life for 24 years and is the proud mother to two truly brilliant daughters.

9. WCHRA Fall Conference September 26 2018 Grand Junction, Colorado Session & Speaker Information Fuel in the Tank: Employers and The Colorado Blueprint to End Hunger About the Speakers Sarah Robinson is the Program Integration Manager at Mesa County Public Health. Sarah is a Licensed Clinical Social Worker with a Master’s in Social Work from the University of North Carolina, Chapel Hill.  Sarah has 16 years of experience working with community organizations to collaboratively address issues of mental health, suicide prevention, and access to care.