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Amcom Mobile Connect & SMS. SMS with Real Time Acknowledgment & responses. www.messagesystems.co.za. Amcom Mobile Connect & SMS.
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Amcom Mobile Connect & SMS SMS with Real Time Acknowledgment & responses www.messagesystems.co.za
Amcom Mobile Connect & SMS • Physicians, nurses, and administrative staff members are carrying a wide range of cellular devices, often the device is not owned by the hospital itself, but personally owned. • Notable trend is the increasing reliance on the BlackBerry and other Smartphone's and a growing trend for staff to manage two devices • Smartphone's now being looked at for more healthcare needs • Receiving pages, other messages related to patient care • Clinicians and IT teams alike are looking to consolidate capabilities • No more tool belt full of devices • Smartphone used for everything
Dr. Brenda carries several devices. Why? Well, she… Receives vital code pages on her in-house pager and receives on-call messages using a wide-area pager “Code Blue…” Carries a BlackBerry to take patient calls transferred from the operator group and access email
Dr. Brenda works at a hospital with Amcom Mobile Connect… All vital messages are consolidated to one device. Patient Calls Code Pages SMS Txt
Mobile Connect BlackBerry client application Mobile Connect BlackBerry client separates messages from less critical, non-hospital messages
Mobile Connect • Delivery receipt: message has been received by the device • Read receipt: recipient has opened the message
Mobile Connect BlackBerry client application Acknowledge message
Mobile Connect BlackBerry client application Reply to message
Mobile Connect BlackBerry client application Ignore message
Mobile Connect Dr. Brenda just received a message that she’s needed as a consult in room 310 for a patient experiencing heart palpitations.
Mobile Connect She immediately responds that she’s 10 minutes from this patient’s room, so the person who sent the message knows how soon to expect her.
Amcom Mobile Connect Existing Amcom Solution Amcom Mobile Connect Gateway Operator Console Speech Recognition SMS Messages via Cellular Messaging Module * Emergency Notification/ Mgmt Web Directory
Amcom Mobile Connect & SMS SMS with Real Time Acknowledgment & responses Quentin Daffarn – Johannesburg Office Mobile: +27 (0) 83 628 8184 quentin@messagesystems.co.za Jonny Fantozzi – Cape Town Office Mobile: +27 (0) 83 375 0023 jonny@messagesystems.co.za www.messagesystems.co.za