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Today’s Agenda:

Today’s Agenda:. Welcome – WJ team – 5 min New eHealth Project – Kendra Morgan & Liz Morris – 10 min 2013 Member Survey – Ahniwa Ferrari – 20 min 2013-14 Editorial & Programming – Jennifer Peterson – 20 min Crossroads Newsletter – Betha Gutsche – 20 min

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Today’s Agenda:

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  1. Today’s Agenda: Welcome– WJ team – 5 min New eHealth Project – Kendra Morgan & Liz Morris – 10 min 2013 Member Survey – Ahniwa Ferrari – 20 min 2013-14 Editorial & Programming – Jennifer Peterson – 20 min Crossroads Newsletter– BethaGutsche– 20 min CE Convening – Sharon Streams – 10 min Wrap Up – Kathleen Gesinger – 5 min July Third Thursday Partner Meeting18July 2013

  2. WORK PLAY

  3. New project - eHealth

  4. Libraries and the Affordable Care Act Need Review – archives to be vetted • Cooperative agreement with IMLS • ZeroDivide partnership • We welcome your state-levelinsights

  5. Stay Informed Need Review – archives to be vetted Questions/Insights? Feel free to contactLiz Morris directly: morrisl@oclc.org

  6. 2013 Member Survey

  7. 2,207 respondents 73% public library staff 45% small libraries 22% medium libraries 20% large libraries 93% from U.S. 78% from partner states

  8. 81% Satisfied with WebJunction

  9. 50% Very Satisfied A 30% increase from 2012!

  10. 4% Dissatisfied A decrease from 5.9% in 2012

  11. Top 3 Reasons for Satisfaction 1. That it is free of charge (90.5%) “It's free through our state library.” “It is FREE, online and very useful training. If WebJunction wasn't free and online for my state, I would not be able to attend as much training as I do.” “Collection of useful library resources in one place. Free courses. State's partnership.”

  12. Top 3 Reasons for Satisfaction 2. The usefulness of the information resources on the site (74.3%) “I appreciate that so many free resources are gathered together in one convenient location.” “WebJunction has topics that are very helpful and useful for the public library system. Libraries are on tight budgets and the free access to learn is a plus.” “Useful topics that keep me abreast of trends in public libraries services.”

  13. Top 3 Reasons for Satisfaction 3. The quality of live webinar programs (67.5%) “A lot of information on the profession and new technology is located in one place and is easy to access. The topics are important and I have used several of the webinars to allow staff the opportunity to gain knowledge in an area of services in which we are headed.” “I love how easy it is to watch and hear a webinar and I love what all I have learned from them.” “WebJunction is very easy to use and has wonderful training videos and webinars.”

  14. 83.3% Happy to recommend webinars to colleagues 75.1% Finding and registering for webinars is easy 65.4% Keeps members informed of what is happening in library profession 60.4% Keeps members informed of what is happening in their state

  15. Significant change … 34.3% Customer experience / user services 32.7% Collections 10.7% Library workforce

  16. What trend do you think libraries need to get a grasp on now and why? Need Review – archives to be vetted

  17. If you had the necessary knowledge and skills, what would you do that is new or different at your library that you are not doing now? Need Review – archives to be vetted

  18. Editorial & Programming 2013-2014

  19. 2013 Remaining Topics Need Review – archives to be vetted • August: Developing or Improving Programs • August 8 - Where Teens and Technology Meet: engaging teens with digital media [coursenar] • August 29 - Marketing Libraries: What the not-for-profits can learn from the lots-of-profits • September: Library Leadership and Management • September 5 - Impact Survey: Understand Your Community’s Technology Needs • September 10 - Building a Digital Dodge City • September 24 - Leaving Fort Ref: Frontiers of Embedded Librarianship [coursenar] • October: Readers Advisory and Programming • Cutting Edge Readers Advisory • Out of the Box – recap of pilot, with libraries and Project for Public Spaces • November: Improving Interpersonal Communication •   Dealing with stress, difficult patrons and staff, morale/motivation, team building, resistant management, how to stay positive • New and updated resources from Department of Labor/ Employment and Training Administration in collaboration with IMLS • December: Customer Service • Including online, via mobile apps and ideally relevant to rural/small libraries (ARSL) • Engaged/Excellent Customer Service [coursenar]

  20. 2014 Planning Need Review – archives to be vetted • Informed by: • Member Survey • Webinar Surveys • Continued CE coordinator/stakeholder input • You! • Key topics identified in August, planning/marketing cycle roll-out beginning November. • *FY14 webinar survey includes state field – we will now have access to state specific responses!

  21. Topic Areas Identified – Member Survey Need Review – archives to be vetted

  22. Topic Areas Identified – Webinar Survey Need Review – archives to be vetted

  23. Facets Needed Need Review – archives to be vetted • Attendees want more: • Examples (best practices, ways, lists, tips and tricks, fresher ideas) • Tools to help them get buy-in (from staff, supervisors, community) • Communication tools, action plans • Hands on, practical, actionable learning • Encouragement • Reminders of what they learned, that they need to apply learning • Ways to rally staff around the learning • Short summary to share with other staff “Just taking the time as a staff to discuss what has been happening, how you are feeling, and letting off a bit of steam is very helpful. Getting together to watch/listen to the webinar was one of the first times we were able to sit down together in quite some time. We often don't have time to sit and just listen to each other.” -3 month follow-up survey

  24. What should we start with? Need Review – archives to be vetted

  25. Crossroads Newsletter

  26. Crossroads Need Review – archives to be vetted WebJunction’s monthly communication to our readers Sent to more than 25,000 subscribers

  27. Articles and news Need Review – archives to be vetted WebJunction news and recent topics Aggregator of stories and news from the field

  28. And more Need Review – archives to be vetted Results of the monthly poll Listing of upcoming webinars

  29. Partner spotlights: past Need Review – archives to be vetted Standard format for partner spotlights

  30. Partner spotlights refreshed

  31. Where do partner stories come from? You!

  32. Story ideas Need Review – archives to be vetted • What are the libraries in your state doing? • What libraries have benefited from a state library program? • What is the state library doing that is of broad interest to the field? • Examples: • eLending 101 (WJ-IL blog) • Fear Not the New Device (WJ-MT article) • Creating More Inclusive Libraries (WJ-IL course)

  33. Collecting stories Need Review – archives to be vetted How do you collect stories?

  34. CE Convening

  35. CE Convening – Crystal City, Va – June 6 Upcoming Member Survey Hosted by IMLS in cooperation with WJ Small gathering (23 invitees; 18 attendees) representing • library associations/divisions and other national orgs • iSchools and other training providers • federal, state, public, research, academic libraries • CE coordinators, development directors, trainers • IMLS staff Anne Craig, IL State Library Carol Desch, NY State Library, ASCLA Brenda Hough, ALA LearnRT, TechSoup Kristen Laise, Heritage Preservation Barb Macikas, PLA Nancy McGovern, MIT Libraries Mark Puente, ARL Katherine Skinner,Educopia Sharon Streams, WebJunction Joseph Thompson, Western MD Reg. Lib.; RUSA Jay Turner, GA Public Library Service Beth Yoke, YALSA

  36. Upcoming Member Survey CE Convening – Purpose was to share

  37. CE Convening – Sharing Upcoming Member Survey

  38. CE Convening – Agenda Upcoming Member Survey

  39. Upcoming Member Survey CE Convening – Key Audiences Participants prioritized these as the top five: CE providers (individuals and organizations) Emerging professionals Library administrators General staff Rural libraries

  40. Upcoming Member Survey CE Convening – Next Steps • Communicate • Share report on the convening (this month) • Continue to nurture a national conversation around CE in the library field • Innovate • Spark ideas for partnerships and collaboration across institutions • Support a focus on “national” and “sustainable” for devising CE programs

  41. Next Meetings

  42. August Meet Up! Need Review – archives to be vetted Interested in participating? HOST? DATE/TIME?

  43. September Partner Meeting Need Review – archives to be vetted Next Partner Meeting: 19 Sept 2013 Key topics of interest?

  44. Thanks for everything you do at WebJunction! Next Third Thursday Meeting: 19 Sept 2013 9-10:30am PST/12-1:30pm EST

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